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It does not make anything easier
The “remember me” function doesn’t work and the app doesn’t work half the times you log in. It just stays at the blank screen. There’s been a few times I have not been able to pay rent because of this and it has caused me to be late. Unfortunately this is the only way they’ll let me pay rent or else I’d dump this app immediately. Keep your property management informed if you are forced to use this awful app. It’s going to take several tries before you can log on. Oh, and even after logging in, this app is notorious for crashing in the middle of you doing something.Show lessTim Delacruz
Terrible app
The more I use this app, the more I hate it. I have to enter my credentials a minimum of 3 times each time I want to access my property’s portal. There’s no facial recognition and the “remember me” checkbox is useless because it never actually remembers me. Multiple times a week I try to login and it just doesn’t let me. No error message, no visible reason why; it just stays on a blank screen and won’t let me do anything.
God forbid you do log in and accidentally hit “back”. Then you gotta log in all over again. Whoever is managing the development team needs to be fired. I shouldn’t need to be redirected to a web browser to login. This should all be done via the app and facial recognition needs to be added already. Seriously.Show lessMoldynachoz
Horse fecal matter
This app has been nothing but clunky and glitchy since day one of download. No updates actually do anything to help. Only use is to make sure that the apt complex get their money. That’s all. They will use cheap cr-apps like this to save on their end and keep making money. So if the app “development” team is getting peanuts. Why make a good app. I can’t check and file like my lease, check community wall, or event just submit an maintenance request for anything. It will crash, freeze, or my favorite is when logging in. It does save info for quick loggings, or will freeze after credentials and just gives a white blank page. Like it’s eyes flipped to the back of its head and went full stupid and stopped working.Show lessTrippx13
Does not remember login info
I was very pleased with the app, but recently it has stopped remembering my login information. I have an iPhone 11 and it does not have an option for facial recognition, only finger touch which is not available on my phone. I used to used facial recognition perfectly well, but not it is not an option for some reason. That is my only complaint.
After the update 2 months ago, it now remembers by log in info, but still does not use facial recognition. But this is a step in the right direction!Show lessrachicole
Mediocre for what it is
This app is notorious for forcing me to log in every time I need it. It never remembers me or attempts a biometric login. It's also likely to take a few tries to get in. If you try to view pictures on a post, the window just crashes. It's clunky. If you open a forum post and then back out, you're starting from the top again. The interface reminds me of first generation mobile websites. It doesn't really make things any easier for me at all. The only reason that I keep it at this point is to pay rent. If I had an alternative way to do so, this app would exit my phone immediately. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. Apps should promote digital options and self-service. This one makes me want to go back to writing checks.Show lessChrisjby
Good app. Terrible login process
This app is actually pretty great once you’re able to get into it. The functions of managing your lease and payments is pretty nice and easy to use. However, half the time I am unable to get the app to operate correctly. It does not save any of your biometric preferences or login info no matter how many times you select the save option. It has you log in about 3 different times before it pulls up your account and then it doesn’t always open. It will just sit on a blank, white page no matter how many times you close out the app or refresh the page. It’s very inconvenient and frustrating.Show lessDeathCat2025
It doesn’t work
So I had to download this app for my new apartment and I needed to swap to a different email, which should be easy enough. Not with this app. I changed my password following management updating my login to the new email, and tried to login to the app with the new email. The system said it’s wrong. Tried again a couple hours later, and still says it’s wrong. I then tried to send the “forgot password” option but that email never came into the inbox, not spam filter. This app is supposed to make it easier but in reality going to the office, filling out paperwork for anything would be more streamlined than this app.Show lesstry to be smart
Needs improvement
App crashes out whenever images are viewed in the community wall. Attachments on messages cannot be opened, again crashes out. This is on an iPhone 8 v14.6llaanneeoonnttoouurr
Update Not Worth It
This app has gone through two updates and each one seemed more of a downgrade in regards to its intuitiveness. It makes you log in every time you open the app and when you do, sometimes it doesn’t go through. The page is blank and you would have to close it to repeat the process. The interface is lacking big time. The design looks better but it is not user friendly like it was before. Please fix to allow users to stay logged in, have settings to allow users to choose what they would like to see first (for example the community wall is important to see), and the log in window needs to be fixed.Show lesstammysou
App isn’t the word I would use
I have used apps for other apartments before. The last one I used a good interface and was hardly ever glitchy. But with this app each time I use it I have to not only re login like it’s the first time but the majority of the time it doesn’t even load the actual part of this app. I just get a white screen, I have tried resetting the app and even turning off my phone but I just have to try again at a later time. I do like that you can do whatever you could possibly need through the app for your apartment. But for the most part I don’t really use those features more so just paying the rent. So once a month I have to run into this same issue over and over again. Also I don’t know if it’s just the place I live at or this actual app but the service fee for using a debit card is so high. My other apartment app only cost me 3.75 this one is asking for 86??!!! For what? It doesn’t even work half the time. This app is pretty much garbage. Like I said earlier I love the things you can do on the app but if you can never use it what’s the point.Show lessScarletdamien95!
