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Apparently this app only supports pride now so I no longer want to give them business. Developer response claims they are inclusive to everyone but did not explain why they only openly support this pride garbage and nothing else such as Christianity. Not inclusive at allwindbagz
Developer Response
We are allies and supporter of pride the goal is to be inclusive! we are not accommodating of supporting only one group. -Anthony. POne star is generous
Deleted the app till June is over, and seriously considering taking my business elsewhere. A Pride flag icon for the month should be optional, not imposed on PAYING CUSTOMERS.
JUNE IS INDIGENOUS MONTH. EVERY CHILD MATTERS.MsNifty
Developer Response
Hey there! If you need help with the app, drop us a private message on Facebook or Twitter and we'll be happy to look into your situation! - VanI can’t even get into the app
It keeps asking me for my account number I don’t even have account number… it was very nice that I received dog tags for my baby but I can’t even use the appSkyler-Aurora
Developer Response
Hey Skyler, we do suggest you get in touch with customer care so they can help you gain access to the app! You can do so by dialling *611 from your fido phone or by messaging us on either Twitter or Facebook! -LonyAwful experience with Fido
Avoid using Fido at all costs, the customer service is appalling, they regularly put the phone down and you have to request another callback which usually takes at least an hour. Won’t fix a problem that they don’t want to deal with.
And today they can’t even provide a service.
Nothing but a major headache.Show lessWTKTACE
Developer Response
Hey, that's not what we want to hear. Send us a message on Facebook or Twitter. We'll be happy to take another look at your account! -Anthony. PShame on you
Do not like the rainbow flag
Don’t force people to things they don’t want and don’t likesdsd11/07
Developer Response
We do not force anyone. We are allies and supporter of pride the goal is to be inclusive! we are not accommodating of supporting only one group. -Anthony. PWhy to make things complicated?
It was amazing when it was simple. Way too much information now. And when you’re going to remove the LGBTQWERTY flag from the icon? I feel ofended with that. I don’t suport this cause and I should be respectfed for that…Rlelis
Developer Response
Hey there, Fido is proud to partner with Pride and support the LGBTQ community. We believe in an inclusive and diverse environment that reflects and embraces the diversity of our teams, customers and communities. With that said, we do not have a timeframe, unfortunately. -Anthony .PBug in mobile app v 4.16.0, I can not login in my account!
Bad developers! Fix it asap when updated to new version this fido app, i cant login into my account!sumitoxy
Developer Response
We're you getting an error message saying "sorry we've hit a snag"? If so, this is now fixed, but feel free to send us a message on Twitter or Facebook if you need any help! - AlexLogin every time I open app?
Ever since updating to version 4.14.0, the app prompts me to login each time I open the app. Prior versions of the app for the last 10 years never required this. I frequently check my usage and this added step just delays opening the app and is now less time efficient. I’m all for improvement but this is not an improvement, just a slower experience now. Please revert back to previous app experience.Show lessNick77789
Developer Response
Hey there, have you tried removing and re-installing the app? Let us know how it goes. -Anthony. PDoes not work
my iphone 7 will not accept the update and I am unable to access the app. so I have not been able to use the 'extra hrs of data for two months. etcJustJoe2
Developer Response
Hey, you should be able to update your app. If you cannot, can you try deleting and re-installing it? - NickApp has been under maintenance for 2 days
I want to activate the 5 extra hour feature but can’t since the app has been under maintenance for 2 days. I have to spend my current data. There’s no other way to activate it anywhere else either. Clearly shows how reliable Fido services are when they can’t even fix their own app in 2 daysKahtras
Developer Response
Hey, we do sometimes have to schedule a maintenance to make sure the app runs smoothly. We're sorry for any inconvenience it may have caused! - Nick
