Leave a Review Fido My Account
Cannot login, requires text to let you in now
EDIT: With this last update. I am now
able to bypass the access code txt nonsense and can now login using my username/password. Thank you for resolving this! Original review: I have a mobile hot "spot and until this most recent update I used the mobile app just fine by logging in with my Fido username & password. Now then app DEMANDS that I enter my phone number so that it can txt me an access code to let me use the app. I have a number but
I don't have a phone on Fido,
I have a mobile hotspot! How am
I going to get a txt to a hotspot? I have voice service from a different carrier. Now I cannot monitor my usage at all. I regret saying yes to the update. Why would a customer who has an account and used the app for 2 years now be locked out? What an awful upgrade.Show lesskuncca
Terrible app
Such a terrible app and terrible online check-in. Makes using this carrier so difficult and bothersome.Annoyed770
It works!!
After several reviews hearing it doesn't work but thought I would try my luck. Works fine, shows me everything I need to know! Data usage, bills, minutes used etc.Horsebalss
Terrible
Everything is slow，and you can't even login.囧瑟夫苦逼斯基
Worst than the website
This app is worse than the website! On the web you always get "oops something went wrong, we're working to resolve it". On the app, you get a blank screen. Tapping on services from the hamburger menu gets stuck in the fade animation and shows nothing (iOS 10). Status bar is black, nav is yellow. That says a lot. Transitions from one screen to another messes up navigation stack. You can go from billing to payment history to billing to payment history infinitely. You'll have to also press the back button infinitely. App is a joke.Show lessBrandon.T
Cannot login
Cannot loginCatan268
Doesn't open new version
Tells me there is a newer version of the app installed. Then required me to log in again. Then it doesn't work. What newer version? I just re-downloaded this app from the App Store.Bluebaron6
Zero Benefit
Menu options in French with no option to change to English. Even flicking through the menu shows some code jargon rather than information related to my account. I suspect the website would be of more use.Cathyo85
Pathetic
The app doesn't even work. It's nothing but white screens. Hopeless.Asm7595
Greatest app ever.
With this white screen you are able to do so many things!!! You can check all the pixels are working on your phone. You can use it as an inferior torch to the built in LED and best of all you can even use it to demonstrate your phones brightness in full sun by even displaying a visibly white page in direct sunlight. 20/20 would recommend.Show lessPeter the Legend
