App displays old information next to website making it pointless!
First off the tracking info is absolutely useless it's not a tracker at all and is rarely updated if your lucky enough to get that much but I have had no such luck. You only seem to cater for your fellow countrymen and no one overseas can get the updates on where our item is. Having an app is supposed to make life easier but when it’s not showing the correct info it’s pointless and just a waste of space/memory - the website at least shows the correct information. This was an ok app a few years back when it had a list of items I’d got and all had the correct information that mirrors what your website says - this doesn’t seem to go past the label created update. I should delete it as I keep opening it by accident only to get more disinformation. Seems like half of you guys love that - the losing half! Cliff Klavern
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Shame on you USPD
After having a PO Box for over two years they
Maybe you should privatize because you’re acting like a bunch of gangster crooks! After having a PO Box for over two years they closed my account they said they hadn’t received a monthly payment they sent all my mail back to who knows where. Then they told me what it’s still open all you have to do is pay to get it back well there was nothing to freaking get back, oh my stupid now it’s gone and then they encouraged me to pay a whole year because the monthly payments don’t work so well, so I had to fill out a new stupid application and pay a whole years worth $135 for nothing, when you’re just gonna be stupid forwarding the mail that comes to my home tell a stupid PO box when I can just take a walk out to the little box and bring it inside the house! boy was I ripped off and manipulated! closed my account
Maybe you should privatize because you’re acting like a bunch of gangster crooks! After having a PO Box for over two years they closed my account they said they hadn’t received a monthly payment they sent all my mail back to who knows where. Then they told me what it’s still open all you have to do is pay to get it back well there was nothing to freaking get back, oh my stupid now it’s gone and then they encouraged me to pay a whole year because the monthly payments don’t work so well, so I had to fill out a new stupid application and pay a whole years worth $135 for nothing, when you’re just gonna be stupid forwarding the mail that comes to my home tell a stupid PO box when I can just take a walk out to the little box and bring it inside the house! boy was I ripped off and manipulated! closed my account
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Missing features I need
I got this app and hoped to be able to do two things: see where blue dropboxes are and send physical money orders to any address. This app cannot do either. I’ve been trying to limit how much I have to go to the post office since my day doesn’t often take me past one. I had really hoped this app would show me where all the blue dropboxes were on my way to and from everywhere. I checked it one day after downloading it and found out there was supposed to be a blue dropbox just down the street. I got there and didn’t see one anywhere. It would’ve nice if the app’s designers added some place to show a picture of the actual dropbox so you don’t have to drive/walk all over the place looking for it in the general vicinity of the map marker. I also hoped it had a feature that would allow me to send physical money orders to whatever address I needed to send to just like you could do at a post office. I currently need to send some to a PO Box. I don’t see any feature for that at all. Smh. I hope both these features are added in the future so I can take care of my business quick, fast, and in a hurry without having to detour to go into a post office and during business hours.
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19 days and counting
My parcel was shipped in NY to Toronto a 3 day journey. It has sat at the Kennedy airport for 19 days and still counting! Not impressed. I could have driven down and picked up in 1 day. Strongly do NOT recommend this service!!
My Go-To App
I use the USPS app primarily for tracking any expected incoming packages and the status of packages and other parcels that I’ve sent. This includes items sent overseas. It lets me know when I can expect delivery at the destination. The USPS app helps me to use their services with confidence from my laptop or mobile device anywhere. This app lets me determine the best prices and options for shipping items. As the USPS often serves as the “last mile” carrier for the other package delivery companies, this is shown on the USPS tracking information. And it allows me to hold my mail when I’m out of town. The U.S. Postal Service and their employees are very dependable and deliver my mail and packages with professionalism and reliability. My regular neighborhood mail carrier is familiar with many of the people on her route and makes sure that delivered packages are either safety locked in the neighborhood package mailbox or brought up to my front door entrance and placed in a location not visible from the street. This is greatly appreciated as package thieves are rampant here. The USPS app lets me know the package has been delivered.
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Not keeping us informed....
Not happy not knowing where our parcels are. Paid a lot of money for shipping and was told it would be 6 to 10 days and still nothing after 17 days Last notification was on the June 6th. Not Happy!!!!!
The Pony Express
Their Tracking System is so vague which may be on purpose so you are totally unaware of your actual parcel location. Had a Priority package which was supposed to get to an address in California within four days from Honolulu, Hawaii which was according to the USPS tracking system in transition that after a week I had to inquire where it was and was told that it was in the Barrigada, Guam. Apparently they (Honolulu Main USPS Distribution Center) thought that California from Hawaii was west of the island. So after two weeks the package finally arrived damaged at the address in California.
A week later upon shipping a similar package to the same address in Southern California we found that the delay this time was due to the package being sent to Philadelphia, Pennsylvania so upon sending a query why the package was in Pennsylvania instead of California I received a msg that the package was in transit again,
And they wonder why they are losing money? Seriously?
A week later upon shipping a similar package to the same address in Southern California we found that the delay this time was due to the package being sent to Philadelphia, Pennsylvania so upon sending a query why the package was in Pennsylvania instead of California I received a msg that the package was in transit again,
And they wonder why they are losing money? Seriously?
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Attending that is COVID-19 Situation 🤬
DEAR USPS for 3 months that I don’t have any information of my parcel and tracking just don’t give me any update since April 2020 . I try many time in many ways to contact you guys always with no effect ! Since then thill now I am in the same situation wen it should be something easy to be able to contact you guys via telephone or email . I really don’t understand !
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Bad service, useless app
The USPS is unreliable bureaucratic and unreliable. Their app is useless outside the US. I will avoid them as much as I am able.
Great app for tracking packages
The main thing I use the app for is tracking packages that I’ve either sent or am expecting.
One improvement that could get a 5 star rating from me would be if there was a way to make a note or “name” the packages that you are tracking. Currently, there is just a lot of packages that are identified by the long tracking numbers. When you have 4 or 5 (or even more) packages being tracked at a time, it is very confusing to know which is which. Having the ability to rename the items listed or add a note would aid in identification of what is in transit and what is lost.
Thank you for the convenience of only have to enter a tracking number once to watch an item all the way to delivery, now take the last step and make the list of packages more coherent to monitor :)
One improvement that could get a 5 star rating from me would be if there was a way to make a note or “name” the packages that you are tracking. Currently, there is just a lot of packages that are identified by the long tracking numbers. When you have 4 or 5 (or even more) packages being tracked at a time, it is very confusing to know which is which. Having the ability to rename the items listed or add a note would aid in identification of what is in transit and what is lost.
Thank you for the convenience of only have to enter a tracking number once to watch an item all the way to delivery, now take the last step and make the list of packages more coherent to monitor :)
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