Leave a Review USPS Mobile®
Poor service
My freight has traveled the world and I still don’t have it.gommo09
Malicious, conniving data collection
This is not an app. It’s merely a fancy bookmark placed on your Home Screen. I only started using this when the dedicated Informed Delivery app was discontinued. At first I had issues with having to constantly sign in. But then I realized, that it’s not an app but a bookmark which launches and uses safari (if you’re on iPhone) and accesses the USPS using your web browser. The issue with this, is that places cookies and tracks all your internet usage, sites you visit, etc etc continuously, after that. I just want to get a preview of my mail. I don’t want the freaking USPS collecting all my data on every other site I visit. The most infuriating thing is that on the App Store, it says “this app does not collect any personal data”. Well that’s true for two reasons. One, it’s not a stand alone dedicated app to even begin with. Two, it doesn’t have to track you via the “app” because it uses Safari to access services/info, and THAT tracks you. I am deleting immediately and I guess I just won’t use Informed Delivery anymore. It’s things like this that give me no mercy for the state the usps is in.Show lessIlluminate7
It’s basically a web browser and not a good one
This just basically opens the USPS website like you could on safari. EXCEPT ITS WORSE THAN SAFARI! I have to go through the login procedure for everything, everytime, even if I was just in that section 3 seconds ago or a section that the same login is valid for. That is, unless you navigate in the browser page that pops up when you click on a button from the homepage. Again, why not just use safari and bookmark the page.
The only plus about this is because it’s literally a webpage in the app, my password manager app instantly recognizes what the appropriate password should be to login.
I currently use the informed delivery app which worked well because in an instant I could see what was coming and going. This thing is supposed to replace it but I just use the USPS site because it’s faster as a homepage bookmark than this app.
I’m not surprised about this app though, it’s typical government garbage, somebody knew someone that had a cousin that donated money to someone and they needed a couple million to slap a browser in an app and call it useful.Show lessiosbizdev
Informed Delivery app was 20X better
I don’t have a clue why you would discontinue the Informed Delivery app. In the several years I’ve used that app, I never had problems with it. It was so quick and easy, and a big help to me. Okay, so you’re discontinuing that app and want us to start using the USPS Mobile app to view the Informed Delivery info. Well, why can’t you make it as a quick and easy?? Not only is it ridiculous to have another window open after tapping “Informed Delivery” on this USPS Mobile app, but then to have it require logging in, is just another step that takes time. But the worst part is that it will not stay logged in!! Why??? It’s 2021, USPS. If smartphone users don’t have facial recognition, they have touch ID, and if they don’t have touch ID, they have passcodes on their phones. FIX THIS APP SO IT STAYS LOGGED IN!!!
I can easily see from reading other recent reviews, that almost every person is very unhappy about this exact issue. Does that not tell you something?!Show less1st Time iPhone_User
Super Helpful App
Very helpful and really useful for keeping track of your packages and monitoring shipments form Over Seas and Abroadharpy john
Great app; just missing a few things.
I downloaded this app mostly for the clock and ship aspect. While that works as advertised, there are a few things that could be better.
*Automated email notifications. There should be a way to enter the recipient’s email address as well, so that individual is alerted when the tracking number has been officially entered by the post office.
*An easier way to add a new ship from address/select ship from addresses. I have a PO Box but if I forget to set it manually, it defaults to my home address.
*The overall look. The aesthetics and UI could use an upgrade, but that that’s just not-picking.
Overall a really decent app that does what it needs to do - it could just do a little more :)Show lessDamon_Williams
Contact
I’ve never known a company anywhere ever to make it so impossible to find a contact email address.Arrestorhook
App displays old information next to website making it pointless!
First off the tracking info is absolutely useless it's not a tracker at all and is rarely updated if your lucky enough to get that much but I have had no such luck. You only seem to cater for your fellow countrymen and no one overseas can get the updates on where our item is. Having an app is supposed to make life easier but when it’s not showing the correct info it’s pointless and just a waste of space/memory - the website at least shows the correct information. This was an ok app a few years back when it had a list of items I’d got and all had the correct information that mirrors what your website says - this doesn’t seem to go past the label created update. I should delete it as I keep opening it by accident only to get more disinformation. Seems like half of you guys love that - the losing half! Cliff KlavernShow lessTemujinthegreat
Missing features I need
I got this app and hoped to be able to do two things: see where blue dropboxes are and send physical money orders to any address. This app cannot do either. I’ve been trying to limit how much I have to go to the post office since my day doesn’t often take me past one. I had really hoped this app would show me where all the blue dropboxes were on my way to and from everywhere. I checked it one day after downloading it and found out there was supposed to be a blue dropbox just down the street. I got there and didn’t see one anywhere. It would’ve nice if the app’s designers added some place to show a picture of the actual dropbox so you don’t have to drive/walk all over the place looking for it in the general vicinity of the map marker. I also hoped it had a feature that would allow me to send physical money orders to whatever address I needed to send to just like you could do at a post office. I currently need to send some to a PO Box. I don’t see any feature for that at all. Smh. I hope both these features are added in the future so I can take care of my business quick, fast, and in a hurry without having to detour to go into a post office and during business hours.Show lessRemnant1018
19 days and counting
My parcel was shipped in NY to Toronto a 3 day journey. It has sat at the Kennedy airport for 19 days and still counting! Not impressed. I could have driven down and picked up in 1 day. Strongly do NOT recommend this service!!Hank$$$
