Please fix the pop up
I love all the features available on the app and use it almost daily. My only complaint is the with the recent update came an incredibly annoying pop up. Every time I open the “track” section, I get a pop up warning me I’m “leaving the app” and subject to the privacy etc for the website. I assume this is because the track section actually launches a tracking webpage within the app as it isn’t opening Safari. It probably wouldn’t be quite as annoying if it did not pop up literally every time I go back to the main screen of tracking info. For example, I click “track” in on the menu, it pops up. I select a tracking number from my list to see more details, then go back from the detailed tracking page to my list of tracked packages, it pops up again. I add a new tracking number to my list, it pops up again. I add a name to that tracking number, pop up again.
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Great app
I live in the UK this app is great for when i buy from the US regular updates from despatch to delivery 5 stars from me
Joni Contreras
Joni Contreras
Impossible
I’ve had this app for a long time. However, I haven’t been able to use it in the last couple of years. I forgot the password and had to answer the two questions I had to choose and answer for security reasons. Note to self, choose questions that have an absolute answer. I didn’t do that. The directions tell you to create a new account. I did that, but I have to use the same email address as that is the only one I have. I was able to get all the way through creating a new account even with new security questions. When I hit submit, it said that email is being used. Of course it is, it’s me! I tried calling 1-800 numbers associated with USPS that would say I will receive a live person to talk to about this. They lied. This app is useless if you can’t use it. All I want to do is change the security questions and change my password!
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Functions perfectly, even if it’s an older design
The app could use a visual refresh, but it functions so well that it’s not worth deducting stars IMO. One of the main things I dislike about third party tracking apps is it doesn’t update in real time. I’ll get something delivered and it won’t update in the app until hours/days later. This app gives me real time updates for all my USPS deliveries all at once, which is all I could ask for.
The one improvement I’d like to see is to make Click N Ship a native part of the app. Currently, it just takes you to the website. It’s a pet peeve of mine when apps just link to the website instead of making it part of the app, but the website works well so it’s not an inconvenience.
The one improvement I’d like to see is to make Click N Ship a native part of the app. Currently, it just takes you to the website. It’s a pet peeve of mine when apps just link to the website instead of making it part of the app, but the website works well so it’s not an inconvenience.
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T/C to post office in Philadelphia where my mail was been stored
Operator was excellent
only negative aspect was getting to talk to an operator .When I finally did it was an reassuring experience and I felt reassured in regard to my letters been delivered to their final destination .
Please thank her on my behalf
regards Brendan Kelly Brazil
letters sent from my places of work in UK
london and Devon
only negative aspect was getting to talk to an operator .When I finally did it was an reassuring experience and I felt reassured in regard to my letters been delivered to their final destination .
Please thank her on my behalf
regards Brendan Kelly Brazil
letters sent from my places of work in UK
london and Devon
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Well, can’t get tracking texts alerts anymore.
For quite some time now, text alerts haven’t been able to work. As soon as I select to receive all alerts listed below, enter my number and agree to the terms, nothing happens.
Just prior to not getting anything now, I liked that they made it to where you get one text confirming that I’ve opted to receive all text tracking updates, instead of one confirmation text for each option, and then the most recent update on a package.
I drive mostly for work, and don’t always have time to stop or always get enough reception for cellular data, and manually check; so it’s great to at least get full tracking alerts, via standard text sms, for packages I select and be able to simply just look at my phone to see if there’s any updates on my packages.
I’ve had the USPS app for years, probably close to 10, it’d be nice if they finally get full tracking alerts via app push notifications too. If they had the money to keep a separate informed delivery app that was more up to date despite it being buggy, (which my mom told me about as a medically retired rural carrier of 34 years) I’m thinking they certainly have the money and resources to finally add and make use of such a basic option for a smartphone app.
Just prior to not getting anything now, I liked that they made it to where you get one text confirming that I’ve opted to receive all text tracking updates, instead of one confirmation text for each option, and then the most recent update on a package.
I drive mostly for work, and don’t always have time to stop or always get enough reception for cellular data, and manually check; so it’s great to at least get full tracking alerts, via standard text sms, for packages I select and be able to simply just look at my phone to see if there’s any updates on my packages.
I’ve had the USPS app for years, probably close to 10, it’d be nice if they finally get full tracking alerts via app push notifications too. If they had the money to keep a separate informed delivery app that was more up to date despite it being buggy, (which my mom told me about as a medically retired rural carrier of 34 years) I’m thinking they certainly have the money and resources to finally add and make use of such a basic option for a smartphone app.
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Unreliable or non existent tracking
Tracking is a major issue and either never shows up or is completely wrong. Also shipping can take anywhere up to 6 months on average pre covid and covid times. I do not recommend this shipping company unless you like a good mystery…
Updating issue
When one types in a Tracking Number, and selects enter, then selects item, selects “Edit Name”, gives package a name, returns back to the list of packages one is Tracking, the User MUST go back to USPS app’s Home Page, then select Track Packages in order to see the edited Number in order to see the chosen name that was selected for that package. It may seem petty, but it is possible to program the application to alleviate the two extra steps. Also, the app does NOT take the Name, and one must complete the process over again. By the way, I am using an iPhone 12 Plus Pro Max iOS system to navigate through the USPS application. I also do keep my iOS device up to date with the most current version of Software.
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Excellent app USPS not so much
The USPS app is excellent for use. I wish it would let me go back an entire month though.
If only the USPS would deliver what the app says everyday that would be great! I have had times where I have had no mail- I expected 5 pieces and reported it. One week later I sent an e-mail complaining that it was stolen? We had some mail stolen from box’s in my area close by and a second time very close by.
My 5 pieces of mail ended up arriving 10 days after they were supposed to. My mail had been forwarded originally, the forwarding took 30 days you add 10 more days well 40!
One of the pieces was very important, from Court. The app works great just not always USPS.
If only the USPS would deliver what the app says everyday that would be great! I have had times where I have had no mail- I expected 5 pieces and reported it. One week later I sent an e-mail complaining that it was stolen? We had some mail stolen from box’s in my area close by and a second time very close by.
My 5 pieces of mail ended up arriving 10 days after they were supposed to. My mail had been forwarded originally, the forwarding took 30 days you add 10 more days well 40!
One of the pieces was very important, from Court. The app works great just not always USPS.
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How?
How can one company can be so bad at customer service, website and app… how can all these things be so useless and broken?
