Sad
I like this app because I can keep all of my tracking numbers accessible. One thing I really enjoyed was naming each individual tracking number so I knew what was coming or where my boxes that I sent to family were. Now I cannot view any tracking in the app, it takes me to my browser to the usps website. I am unable to name any of the tracking numbers which is frustrating as I have to look up what tracking number goes with what purchase or recipient.
At this point the app doesn’t seem to be that useful to me. I can go to the websites I order from and track my packages from there easier. Or open my email and click on the tracking number for the packages that I send to friends and family. And I know exactly which package I am looking at or what recipient I am looking at.
At this point the app doesn’t seem to be that useful to me. I can go to the websites I order from and track my packages from there easier. Or open my email and click on the tracking number for the packages that I send to friends and family. And I know exactly which package I am looking at or what recipient I am looking at.
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What’s With The Redirect Notification
This app was good. Until Every Single Time I Open it to add a package tracking number I get a redirect notice and I can’t even add the tracking number or I can add it but I can’t rename it and I still get redirected. Why is this happening. This needs to get fixed. (This app gets no stars)
Meh
The USPS app used to be very helpful and easy to use. As of recently, it is more complicated. You can no longer rename your packages so you actually know what that tracking number is for, and anytime you click on a tracking number it takes you to the web version of the tracking instead of showing you on the app. It’s kind of nonsense and a useless extra step. I miss the way it used to be when you could control everything in the app. I dont know what the point of the app is anymore if they just send you to the website. It’s no longer a phone friendly app. They really messed things up when they got rid of the informed delivery app.. I was fine with them doing away with it because it was an extra app that you could do all the same things on the original usps app, but after that they started “tweaking” the original app and now I won’t even use it. It’s just a meh app now.
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USPS - Mental Torture
You wonder how our Government can get anymore screwed up? Try ordering stamps online. They say wait 7-10 days. 3 days later the say they delivered them. At the end of 10 days, I start trying to find my stamps. They said they delivered the last Friday and this is Thursday morning. The app has no way of reporting the missing stamp, so I call the 1-800-number. It took 5 tries to copy the information that should’ve been in their app. They won’t the particulars of the order, so I go to tracking to get the information. Tracking gives the information in individual boxes to make it impossible to copy and paste the information in the email that I’m writing to request their assistance as to why they can’t deliver the stamps I ordered. After the 5 calls to the 1-800-number, a survey was supposed to ask what I think of the USPS site, like it matters, but it just hangs up on you.
USPSUCKS
USPSUCKS
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Used to be good
I’ve been using the app for about 12 months now and was very happy with it… until recently. Now there is an annoying pop up and when you click ok to clear it, it takes you to the website. If you click cancel to clear it, you cannot select your tracking to check updates. It needs to be fixed, the app cannot be used anymore. It is not functioning. Feeling disappointed.
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Tracking
I use to be able to track items I send from the UK to the States all in the app but now it redirects me to the website. This also means that I am not able to add a name to the item which I previously did in the app. Please revert to the previous functionality of the app.
The most recent update transfers you to your browser app
Recently the USPS app began showing a pop-up message when selecting tracking numbers from the “Track” screen of the app. This pop-up mentioned that I would be redirected to my web browser app, but it only opened up the next page in the USPS app with my selected tracking info. So while the pop-up was a little annoying, it was otherwise harmless.
Unfortunately, the most recent update seems to have made this redirection notice carry through with its warning. Now it forces a switch to my web browser app (not the browser that can appear within an app) for the selected tracking info on USPS’s website. I can no longer access the individual package’s tracking info screen, which includes the ability to rename the package for organization.
I hope this is fixed soon. Other than the not-so-smooth experience from having to sift through pop-up windows, I miss being able to name my package 😕
Unfortunately, the most recent update seems to have made this redirection notice carry through with its warning. Now it forces a switch to my web browser app (not the browser that can appear within an app) for the selected tracking info on USPS’s website. I can no longer access the individual package’s tracking info screen, which includes the ability to rename the package for organization.
I hope this is fixed soon. Other than the not-so-smooth experience from having to sift through pop-up windows, I miss being able to name my package 😕
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Priority Mail Express Not available on Mobile app
I can create and print regular Priority Mail labels with this app, but not Priority Mail Express! Why?
I really needed to send something Express but the mobile app doesn’t let you do that.
No reason given. It’s just not an option if you’re using a smart phone.
I figured I could go on Safari (browser) and do it on the desktop website. They don’t let you access the desktop site from Safari - Apple’s browser.
Why? Once again. Why?
It’s not very business friendly. That’s one star lost.
The other star you lost because when checking my Click and Ship mailings I found the one I wanted to track and highlighted it- it asked me “would you like to add this to the list of items you’re tracking?” And you select “Yes”, it takes you to the tracking screen with a blank box saying “please enter your tracking number” - well I highlighted or maybe I can “paste” it? Nope, it’s not on the clipboard either.
You guys should try all the functions of the app and see for yourself! Maybe nobody is aware of these issues?
I really needed to send something Express but the mobile app doesn’t let you do that.
No reason given. It’s just not an option if you’re using a smart phone.
I figured I could go on Safari (browser) and do it on the desktop website. They don’t let you access the desktop site from Safari - Apple’s browser.
Why? Once again. Why?
It’s not very business friendly. That’s one star lost.
The other star you lost because when checking my Click and Ship mailings I found the one I wanted to track and highlighted it- it asked me “would you like to add this to the list of items you’re tracking?” And you select “Yes”, it takes you to the tracking screen with a blank box saying “please enter your tracking number” - well I highlighted or maybe I can “paste” it? Nope, it’s not on the clipboard either.
You guys should try all the functions of the app and see for yourself! Maybe nobody is aware of these issues?
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Tracking Alert - You are now leaving the USPS App
Since the iOS App Store says no updates for 9 months, something must have changed on the backend to cause the (false) alert that you are leaving the app… which (obviously) isn’t true. As someone that retired from IT, I suspect that the way the tracking info is retrieved has changed and the new source isn’t included in the USPS trusted sources/servers. What ever the cause, this needs to be fixed since it is so completely annoying. Additionally… the app really needs to have an “about” section that provides info on the app version that’s installed as well as a method for feedback (if the app provided for feedback, then reviews like this wouldn’t be necessary… and leaves me wondering whether the USPS & their contractors even monitor the reviews).
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Informed Delivery App Was Better
I use the USPS mobile app primarily for the Informed Delivery service. I used and loved the Informed Delivery app, but begrudgingly moved to this app when USPS killed the Informed Delivery app. Regarding Informed Delivery, the app isn’t even doing anything. You are essentially being directed to the website. This app is more of a website disguised as an application. It is ridiculous that you have to login Every. Single Time. and every time you navigate away from the app. Very annoying and frustrating. This app should also implement the use of logging in via Face ID. A little ridiculous and surprising that you can’t login using Face ID. I also constantly receive warnings that I am now leaving the app when using many of the services and the app opens up a browser and attempts to do what should be done in the app. Then when I go back to the app I have to login again! There should also be a widget for inbound packages or some sort of tracking. A little more thought is definitely needed for this app.
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