Leave a Review USPS Mobile®
Uk customers ?
I live in the uk and this company is so hard to contact and get any help etc,my parcel has been stuck at the distribution centre since the 13th aug and it’s now the 2nd of Septemberjeffetson 2021
Poorly designed
We try to use this app frequently but find it very difficult to update when you attempt to extend your out of town dates to hold your mail. Dispite several attempts over the last several years, we have been unable to do so. Additionally if you simply want to add just 2 more days, you can’t start it ie on the 25th and end on the 26th of this current month August. Even if we know we want to extend those days in advance, it’s impossible to even be able to do it in advance because the system doesn’t allow you to make changes to your dates.
Although we appreciate trying to avoid the mail piling up in our mailbox, the software for this app is certainly substandard. I suppose we shouldn’t be surprised that the app is as bad as pretty much the rest of the USPS service we get which includes plenty of missing mail never arriving or misdelivered mail for people not even close by our house.
I have been trying to minimize my use of the USPS as much as possible, unfortunately it can’t be totally bypassed.
The USPS system has been a mess for us since around 2009, so I guess we should just expect the lowest level of customer service as they usually deliver.Show lessUmbk1
Can’t create a label
I accidentally left something in a hotel while on holiday in the US and the hotel won’t send my lost property to me unless I print a postal label but the for won’t open. I have tried for weeks.
I have tried creating different accounts, used different devices still won’t work.
I have logged a support call with USPS but not heard back ☹️.Show lessTraveller with lost property
UPSS mobile app
I have tried and unable to get to work I input the correct tracking number and it says wrong tracking number IJIxr123
Works well
A good app and very informative plus you can request email updatesJOHNTY-NSW
APIs Still Working, But Alas Not the App/UI
It’s a constant struggle to actually get accurate informed delivery information, but it’s like every other week there’s something wrong with the server, causing a complete block out from the site. It’s been over a year since the last update was officially made to this app and quite frankly, it’s well past time for another update.
There has been a longstanding issue with the app cutting off the upper section of the incoming mail & packages count, I’ve submitted multiple reports of this to the apparent offshore support team through the app (which that in and of itself is flawed; e.g. it doesn’t remain automatically refreshed like it should do as you wait for an agent on their Salesforce site), yet nothing ever happens to address the issue.
For how much we pay for postal services, you’d think we could actually get these fixes resolved rather quickly and at least receive some sort of notification from USPS when their services are unavailable, along with an estimated time for remediation of the issue(s)…That’s what our own customers expect and I see no reason why they couldn’t do the same for us.Show lessMark in Wi
Might as well just use the website from your phone’s browser
I downloaded the app in hopes that I’ll be able to manage my tracking numbers for packages and Informed Delivery all in one space. But for some reason, instead of having most of the features launched in-app, it opens in a browser that constantly displays a this annoying pop-up. Sometimes I don’t even actually leave the USPS app and I’ll still get it, which means there’s some messed up the coding somewhere.
I read a few reviews and apparently the browser redirection is a new implement. You used to be able to access everything from the actual app itself. I don’t know why they decided to go this route. You might as well just not use the app if it’s just going to take you to the website. You also don’t even stay logged in long enough for Informed Delivery. You have to sign in every time you open the app, which is a pain.Show lessshisuies
Reliable, Consistent, Convenient
This USPS app is one of my favorites. If you place orders or shop online, this app is a must! Track your postal deliveries from the time they’re shipped out to the time they arrive at your door. Don’t allow bags or boxes to linger in your mailbox or on your porch to tempt would be thieves. Receive a text the moment they arrive at your home!
That’s amazing! Plus, through tracking, you’re sent a text or email notification telling you the day and time range to expect each package.
(I supplement mine with the Route app which shows me photos of my orders with the tracking number. Not affiliated!)
This USPS app will also send email notifications of each piece of paper mail you’re receiving daily in case you’re looking for an important check, letter, or bill. You can schedule package pick up, order boxes, stamps, etc. It’s free and well worth the download. Fantastic app!Show lessSightsonyou
Australia
For mail overseas absolutely brilliant thank you teamAbbomick
I love Informed Delivery
From the day I first began using it, I know what to expect in my mailbox (with pictures of what it should look like) and even know exactly when a package has been delivered, if I’m home, I go to the mailbox and retrieve packages within minutes of them arriving. If I’m not home, I check what has been delivered against what was supposed to be delivered that day and can even let the USPO know immediately if anything was missing, simply by putting a check mark next to the entry. With mail theft being a problem, I know if something is missing the day of delivery. The App. Does a ton more things, if you need it to, but the bottom line is I’ve found it to be very useful and best of all, it’s a free service.Show lessCaptain Steve Smith
