USPS Mobile® User Reviews

USPS Mobile®
USPS Mobile®
United States Postal Service

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  • Was a great app

    Now the question I have is what’s the point of having an app if you have to go to the website anyway for tracking updates 🤷🏼‍♀️
  • Birthday gift

    Not arrived last update from USA was 22nd of September and world parcel force said it’s not left the states very disapointed the sender is looking into it be a claim in coming
  • Basically No Tracking

    This app used to work really well! I loved plugging in all my tracking numbers, having the option of renaming them so I could keep track of which package was which, and opening the app to be able to track a whole list of any upcoming deliveries (incoming or outgoing).

    Yet now the app doesn’t do any of that!! Any time I enter a tracking number, a pop up tells me it’s redirecting me off the app (sometimes it jumps the gun and warns me two or three times before it actually redirects), and I have no option but to click “okay” and be sent to the tracking info on the website, where I can’t even rename the item, and where it won’t even at least save the tracking number in the app! So worthless, and not worth the space on my phone. I hope there’s a meta tracking app somewhere out there that actually works, because I miss how useful this app used to be!
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  • Worst mail delivery service around

    Poor tracking Info. Very very slow
  • Great app. Enhancements to think about

    I use this app a lot to status incoming packages and schedule runs to the post office to pick them up. It would be really helpful to know a little more about each package. If package weight could be included, it would help with determining who should go pick it up. If addressee can be included, that would be useful, too.

    Recent changes to statuses are way less useful, particularly things like “moving through network”, which seems to have replaced more useful ones that made it easier to know if a package is at the nearest distribution hub. I’m guessing that isn’t the app developer’s change, but something pulled from the post office database. Still, it’s a bummer for the users of this app.
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  • Mail

    My only problem with my mailman or woman I believe it’s a mailman that always Krams all our mail in there even if we have packages. On one side of the group mailbox he opens and puts our mail and that is about an inch bigger than our side. So when I go to get the mail if there’s a package a big package my husband has to try to get it himself. my husband wrote a letter to you in regards to disability my husband is disabled and now I am disabled is there anyway the mailman deliver our mail to the house? He can just set it on the front porch if you would like that would be wonderful and a huge help to both of us thank you very much for your time. Have a wonderful weekend and a great day ! marcie and michael meyer.
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  • Updates have rendered this app useless

    I don’t normally feel compelled to write reviews on apps but the culmination of recent updates/changes to this app made me feel compelled to write one. As someone who tracks their packages very closely, the option to utilize access the tracking info was very appealing. However, due to changes to the app’s functionality the app essentially opens a web browser for every action one would perform within the app.

    For instance, if you track one of your packages it instantly shows a message stating that the app will redirect you to the USPS website and load the tracking info. If you select informed delivery to see incoming mail/packages, the same thing happens. While this does accomplish the task of showing your tracking info, it begs the question why you would use the app rather than just going to USPS website?

    Versus an app such as FedEx’s which performs all of this natively in an easy to read and fast format. I could be remembering this incorrectly, but I’m pretty sure that the USPS app used to function this way as well. Nonetheless, there is no longer any reason I can see why I would continue using this app in its current state as it no longer makes things any easier than utilizing the website.

    The reason for me giving them 2 stars is due to app at least working and being functional. But doesn’t make the consumer’s life much or any easier.
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  • Broken app still redirects to website

    Despite the supposed “Fix for the broken locations re-direct on iOS” posted in November 2021, the USPS app is still broken with the same issue. As of the time this review was posted, it’s been seven months without an update.

    Instead of being able to check on details for or add names to tracked packages within the app, you get a pop-up alert that you’re about to leave the app and are being redirected to the USPS site on a separate browser.

    Until this ongoing issue is fixed, there’s simply no reason to have this app. Deleted.
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  • No paste button

    As title. You might as well just use the website.
  • Waste of space

    What’s the point of this app if it sends me to the website all the time to check tracking progress?

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