USPS Mobile® User Reviews

USPS Mobile®
USPS Mobile®
United States Postal Service

Reviews Summary

Top reviews

Reliable, Consistent, Convenient

This USPS app is one of my favorites. If you place orders or shop online, this app is a must! Track your postal deliveries from the time they’re shipped out to the time they arrive at your door. Don’t allow bags or boxes to linger in your mailbox or on your porch to tempt would be thieves. Receive a text the moment they arrive at your home!
That’s amazing! Plus, through tracking, you’re sent a text or email notification telling you the day and time range to expect each package.
(I supplement mine with the Route app which shows me photos of my orders with the tracking number. Not affiliated!)
This USPS app will also send email notifications of each piece of paper mail you’re receiving daily in case you’re looking for an important check, letter, or bill. You can schedule package pick up, order boxes, stamps, etc. It’s free and well worth the download. Fantastic app!
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Australia

For mail overseas absolutely brilliant thank you team

I love Informed Delivery

From the day I first began using it, I know what to expect in my mailbox (with pictures of what it should look like) and even know exactly when a package has been delivered, if I’m home, I go to the mailbox and retrieve packages within minutes of them arriving. If I’m not home, I check what has been delivered against what was supposed to be delivered that day and can even let the USPO know immediately if anything was missing, simply by putting a check mark next to the entry. With mail theft being a problem, I know if something is missing the day of delivery. The App. Does a ton more things, if you need it to, but the bottom line is I’ve found it to be very useful and best of all, it’s a free service.
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Was a great app

Now the question I have is what’s the point of having an app if you have to go to the website anyway for tracking updates 🤷🏼‍♀️

Birthday gift

Not arrived last update from USA was 22nd of September and world parcel force said it’s not left the states very disapointed the sender is looking into it be a claim in coming

Basically No Tracking

This app used to work really well! I loved plugging in all my tracking numbers, having the option of renaming them so I could keep track of which package was which, and opening the app to be able to track a whole list of any upcoming deliveries (incoming or outgoing).

Yet now the app doesn’t do any of that!! Any time I enter a tracking number, a pop up tells me it’s redirecting me off the app (sometimes it jumps the gun and warns me two or three times before it actually redirects), and I have no option but to click “okay” and be sent to the tracking info on the website, where I can’t even rename the item, and where it won’t even at least save the tracking number in the app! So worthless, and not worth the space on my phone. I hope there’s a meta tracking app somewhere out there that actually works, because I miss how useful this app used to be!
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Worst mail delivery service around

Poor tracking Info. Very very slow

Great app. Enhancements to think about

I use this app a lot to status incoming packages and schedule runs to the post office to pick them up. It would be really helpful to know a little more about each package. If package weight could be included, it would help with determining who should go pick it up. If addressee can be included, that would be useful, too.

Recent changes to statuses are way less useful, particularly things like “moving through network”, which seems to have replaced more useful ones that made it easier to know if a package is at the nearest distribution hub. I’m guessing that isn’t the app developer’s change, but something pulled from the post office database. Still, it’s a bummer for the users of this app.
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Mail

My only problem with my mailman or woman I believe it’s a mailman that always Krams all our mail in there even if we have packages. On one side of the group mailbox he opens and puts our mail and that is about an inch bigger than our side. So when I go to get the mail if there’s a package a big package my husband has to try to get it himself. my husband wrote a letter to you in regards to disability my husband is disabled and now I am disabled is there anyway the mailman deliver our mail to the house? He can just set it on the front porch if you would like that would be wonderful and a huge help to both of us thank you very much for your time. Have a wonderful weekend and a great day ! marcie and michael meyer.
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Updates have rendered this app useless

I don’t normally feel compelled to write reviews on apps but the culmination of recent updates/changes to this app made me feel compelled to write one. As someone who tracks their packages very closely, the option to utilize access the tracking info was very appealing. However, due to changes to the app’s functionality the app essentially opens a web browser for every action one would perform within the app.

For instance, if you track one of your packages it instantly shows a message stating that the app will redirect you to the USPS website and load the tracking info. If you select informed delivery to see incoming mail/packages, the same thing happens. While this does accomplish the task of showing your tracking info, it begs the question why you would use the app rather than just going to USPS website?

Versus an app such as FedEx’s which performs all of this natively in an easy to read and fast format. I could be remembering this incorrectly, but I’m pretty sure that the USPS app used to function this way as well. Nonetheless, there is no longer any reason I can see why I would continue using this app in its current state as it no longer makes things any easier than utilizing the website.

The reason for me giving them 2 stars is due to app at least working and being functional. But doesn’t make the consumer’s life much or any easier.
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