Mailchimp Email Marketing User Reviews

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  • When social crashes

    Thanks so much for this app, when social crashes you have given us small businesses the ability to connect with our customers. Thank you
    Pretty Road Co. Farm Store
  • Simple to use and very functional

    Design whether it be landing pages, emails for anything else is easy, creating customer journeys is easy, analytics is straight forward and in depth. All round easy to use and fit for its purpose.
  • Mail Chimp user experience

    What a wonderful tool. Iv found mail chimp an amazing marketing tool for the launch of our new company and brand Brow Zen UK Cosmetics Store. The free features are perfect for a start up with plenty of options and templates to get started. Iv marked down one start as I found it extremely difficult to get support when I was setting up my account. Although I got set up in the end 🎉 Thank you Mail Chimp I’m loving the service and find the workings relatively simple once you get going. There are also great video tutorial on the platform.
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    Developer Response

    Thank you for taking the time to provide your review. We're glad you are loving our app!
  • Such a great app!

    The Mailchimp app makes my life so much easier. I can do all the important repetitive tasks right on my phone without having to login to the computer. Adding contacts, cleaning out the subscriber list, typing up and sending out emails, viewing reports, everything can get done on the go, no matter where I am.
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  • Version 5.4.2 - Unable to link to any file except images

    The app is great, it's straightforward to create campaigns, and get stats on engagement. However with update 5.4.2 I cannot link to any file other than an image, all other types are "greyed out". This feature worked previously. A workaround used was to add a button linked to a Dropbox folder.
    Unable to contact support to discuss further only available to paid accounts, mine is free.
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    Developer Response

    Thank you for taking the time to share your thoughts. We'd love to get more info about what you're seeing to help improve the app. Would you mind reaching out to support to share your info there? You can find details on how to reach our Support Team here: https://eepurl.com/dyimak
  • The Entrepreneur’s Go To For Email Marketing

    Mailchimp is any entrepreneur’s go to for email marketing. It’s simple. Fun. Creative. The free account is co-branded discretely and tactfully still giving the entrepreneur, solopreneur a sense of personalized branding.

    Analytics and reports show me exactly who is getting my message and who isn’t, and gives me, with the click of a button, the option to resend a campaign to those in my list who didn’t open my campaign.

    Overall robust, easy to use, convenient, makes anyone just starting in business feel like they’ve been doing this forever. Mailchimp is definitely the entrepreneur’s go-to for email marketing.

    Highly recommended!

    Jeff C.
    Entrepreneur
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  • The Block my Account from sending emails For No Reason

    I got the service to email my investors about new homes on the market. After only 2 campaigns Mailchimp decided to block my account. I didn’t break any rules whatsoever and I feel this is a disservice to me and my clients. No valuable explanation to why they done so. I will go back to constant contact because it’s better and they don’t block your emails for no reason. I give this service 1 star out of 5 because they don’t properly vet customers before blocking them, because if they did I wouldn’t be blocked right now. This is unacceptable and I will be sure to tell all my colleagues NOT to download this app and use CONSTANT CONTACT over this app. I’m mad I spent so much time adding my contacts and creating campaigns only to not be able to fully utilize the app. This app should just go out of business because it is discriminatory towards certain people and it is unfair with its rule. For one my campaigns are not spam, all my email contacts are subscribers to my email list so there shouldn’t be any problems. Mail chimps customer service is highly unresponsive to my complaints no reply or nothing! This service doesn’t even deserve one star!! DOWNLOAD CONSTANT CONTACTS I repeat DOWNLOAD CONSTANT CONTACTS !!! It’s waaaaaaaay better and not discriminatory towards its users!!
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  • Simple and exactly what I needed

    I was worried about starting to collect emails and had no idea how, this was so much easer tyranny I thought. Looking forward to moving forward.
  • Terrible software and lack of options. NO - NONE - when it comes to customer service

    Email marketing is so 10 years ago anyway. Until today I thought it was a necessary evil. Mail chimps editing software has convinced me otherwise. I had to retype my message twice because it stalled out. “Processing errors”. I’ve never wasted so much time retyping my message and gave up after the 2nd try which didn’t work. Mail chimp might work for chimps but not humans! Would not only not-recommend this, but would advise against the hours long waste of time for a single message. Eff chimps and their little email systems too!
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  • Love the Mobility, Functionality Needs Work

    I love being able to create these emails on the fly, but it’s glitchy. Y’all need to really get in there and do a comprehensive debugging. It is creating frustration and I know you don’t want that. Sometimes text boxes aren’t editable due to direction text boxes being in the way of the cursor. I can’t seem to get the button color boxes to edit. And the “apply style” check box doesn’t apply style to all the other kinds of element like it says it should. Thanks for creating a good product. Make it great! 🙌
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