Leave a Review DroneMobile
Amazing!
I’ve been using this app and product for a year and a half, and I absolutely love it. I have a request though: I’d like to be able to do more things in the app, specifically I want to be able to activate/deactivate the feature that unlocks the doors as I approach the car with the remote start fob in my pocket. Plus any and all other things you can give me access to. Thanks!Show lessSweet Thai Chili
Outstanding
I love this so much because:
* Starting my car at night from my work and to walk out to a not well lit parking lot feels more comfortable.
* When working Search and Rescue missions, it works as a perfect date and time of arrival and departure documentation
* Upon arrival at a case we are working, I love the map showing exact locations I’ve worked to add accuracy information to my reports including being able to print the map as a show and tell.
* During winter months it’s nice to walk out to an already warmed up car.
* When the time card sign in/out on my cell has a malfunction, the time stamp works as my time clock. The time stamp of the on/off of the ignition, the visual map and exact address is a stamp the boss can’t argue with it.
If this car gets stolen, I’m not panicking. We’ll hunt you down with the tracks you leave on my cell.
I got it from Dr Dashboard in Evansville, IN.
I love this app and highly recommend it to all.
It ain’t broken don’t fix it.Show lessloventunes
Developer Response
Hi there! This is a great list, thank you for the kind words. If you can recommend anything to improve the service as well, please do not hesitate to reach out at https://help.dronemobile.com/s/contactsupport. Have a great day!Connectivity Issues
Although now a days cellular connectivity is everywhere you go, there are times when signal doesn’t go through to remote start the vehicle.
There is also a longer lag time than expected from the time confirmation is revived to when the vehicle actually starts, opens or close doors.
Hoping there is a solution coming soon to these two concerns. 3 stars for now.
I will keep my factory remote close by.Show lessAldo P.32
Not A Fan
During My Trial, I Barely Was Able To Start My Car With The App It Always Had An Error Message When I Tried To Use It. I Was Skeptical To Buy The Subscription, I Honestly Feel It Should Be Free Much As I Paid For The Unit. Subscription Prices Are High. I Also Hate That My Vehicle Unlocks Automatically After I Use The Car Starter. That’s Just An Invitation For Danger. I Do Like Some Of The Small Features I’m The App. I Definitely Wish I Had Better Control Over Certain Things On The App.
What’s Definitely Needed Is A Notification If You Forgot To Lock Your Car Or/And If You Went A Certain Distance Away Without Locking The Car.
Even Without Paying For A Subscription, I Think Knowing If Your Vehicle Is Locked Or Unlocked As Well As Being Able To Lock And Unlock The Vehicle On The App Is Needed As A Security Measure.
We Pay A lot For The Unit, That 1 Set Of Features Should Come Required With The App As A Standard Use Without Subscription.
You Can Even Just Charge For Certain Features To Be Added On Like GPS Alone.
If This Review Can Be Put On The Table For Review And Actually Taken As Consideration With A New Update In Software, I Honestly Would Give This App & Unit A 10/5 Stars And Recommend It To The World‼️Show lesshajjsjxjzn
Developer Response
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://help.dronemobile.com/s/contactsupport. Thank you.Excellent features
I have the Drone set up on my motor home. The ability to remote start, stop, lock and unlock, all from my phone, is amazing. And the GPS tracking gives me peace of mind, whether I’m on vacation half way across the country or just have the RV in storage.
With the geofence feature, you can even get an alarm if the vehicle is moved outside a pre determined distance.
The key fob remote works perfectly, and with a surprisingly long range. The phone app works 99% of the time but once in a while there is a long delay between sending a phone command and the vehicle responding to that command. I’m just not sure if that is a cell network issue or if it is a Drone server issue. It would be nice to have some kind of notice on the phone letting me know where the issue is (can’t connect to network, can’t connect to server, can’t communicate with vehicle.). Of course, none of the phone remote features will work if you’re in a cell phone dead zone, but that’s expected.
Bottom line, I’m very happy with it and would absolutely purchase it again.Show lessJoey_Nick
Developer Response
Thank you so much for your review! Let us know if any questions or concerns by visiting https://help.dronemobile.com/s/contactsupport.Poor execution
The idea is great. Be able to unlock/start your car with your phone? Awesome! However, this app, though a great idea, is poorly executed. I have used this for some time now, and a CONSISTENT issue is that the app fails to connect to the car and therefore renders it useless. It says something like “make sure the device is connected to network” when it is connected. After some online research, it seems to be a common issue among users and the answer I found is to log out and log back in every time it happens. So far it has worked for me, however it is extremely tedious and time consuming when you are trying to unlock the car, and need to log out and back in just for the app to connect. If this one issue was fixed I would have no negative comments, however, this one flaw greatly decreases my fondness towards this app.Show lessRandyzilla
Developer Response
Hi, Randy. We appreciate your honest review. Typically, most issues can be solved by submitting a support ticket at https://help.dronemobile.com/s/contactsupport. However, if we are unable to diagnose remotely, the best option is to contact your installer to diagnose and resolve the issue you are experiencing. We cover warranty for hardware replacements at no cost so if the system has a small chance of being defective, we can absolutely replace. We stand by our product and service so please let us know if we can assist further.App never worked
I have a real problem shelling out several hundred dollars for the hardware then $12 a month for a few months for the app to never work correctly. When my vehicle (RV rental) was on the move it was showing negative miles and always showing a started trip from McLean, TX. The only issue is the RV was never in McLean, TX. Every time it showed this. It would never show accurate information. I asked for help from support, and their solution was to uninstall and reinstall. Of course that didn’t work. They never resolved the problem. Save yourself hundreds of dollars and get an apple Airtag. Pay $30 and be done for a year until you replace the battery. This app is buggy and the support stinks.Show lessBillyb0b0220
Was perfect...until recent update
Recent update now says my doors are unlocked all the time even when I check and they are not. This is a major flaw and the customer support keeps acting like its me and I am doing something wrong or have setting turned off. Its a very simple app I am also very app literate so....its not me! 😣 It was working perfectly fine before the update and it specifically says it updated the vehicle status on homepage which is where my problem lies 🤦🏻♀️🤷🏻♀️🧐Show lessTinaffy83
Mr lover lover.
It’s a good app. Keeps a great log record. But in the start menu, it has door unlocked, and lock and start. But why didn’t the developers add trunk open? That’s all really what the app needs. So for instance, I’m coming to my car with my gear, now I have to open the car door via app control, then reach for the trunk switch in the car floor location. To then open the trunk then put my gear in my trunk. Please if you can, just add the button to the screen. We could land on Mars but that we cant do!Show lessmasone126
This app saved my car
My car was stolen right from my drive way. After I called the cops I called Drone asked if they could upgrade my service. They did it free of charge. I was able to use the gps in the car starter to tell the cops where my car was minute by minute. We ended up finding the car and getting it back. These guys have a customer for life. Thank you DroneMobile!!Show lessGoBillsFromCLE
