DroneMobile User Reviews

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  • Disappointed

    Worked one day and on day two nothing but errors trying to connect. Deleted app and tried reinstalling- nothing. Powered off/on phone - nothing. WiFi on/off on phone - nothing. After spending the money to install this system and looking forward to not carrying the extra remote, very disappointed in its lack of performance.
    The remote seems to work fine so hard to say if it’s module placement, failure of this particular part of signal or what , but would be nice to have it work as cool as it did first day for more than a day. Debating my options decisions now.
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  • Was great at first..

    When I got this installed two years ago, it was a great feature to add to my car. Over the last few months, they have made several updates which have made the experience horrendous. First off, I use my Google home to start my car in the morning and they disable the feature for over two months with no notice to customers. I had to call several times just to get a general update. That’s absolutely ridiculous when it would be simple enough to send out an email to current customers. As well, since they re-implemented it it has been made poorly and does not work properly. I think once my service is up next year I will be changing to a different service. Customer service is clearly not a top priority with this company.
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    Developer Response

    Thank you for your suggestion. We strive to make our products and services the best that they can be. In future iterations of the app, we can perhaps incorporate a "throwback" app skin that resembles 3.9. Thank you again and have a great day! Dan S. DroneMobile Advisor
  • Issues needs to be fixed

    I have a Compustar Pro 13 remote starter model: RFX-P2WT13-SF and aCompustar 7000 series alarm model: FT-7000AS-CONT , and a BLADE-Al bypass. And using iPhone XS ,iOS 14.3 when I put the low battery warning on and when it happens “ low battery warning” the alarm triggers and also randomly gives a false trigger like glass break .It’s a brand new car and the battery meter reads 12.0 on the app. When I randomly when I open the car door the alarm goes off and the and the phone registers low battery. Also got a letter saying I will get a free year service since the remote start antenna is defective and they are working on a solution. And when I renewed my account was billed. The installers swapped the ante for the basic one for now and still happens.
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  • Drone mobile app!!!!

    This is a must have app I’ve own compustar remote starter/alarms on all the my cars simply the best this drone app is a great feature first time using it so far works well this would be the only remote you need as longs you keep your phone on and there are no glitches. Just an FYI always keep the remote with you also just in case something goes wrong with the app. The only con: is the subscription but I guest makes sense since it controls all your vehicle functions.
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  • Car was stolen, DroneMobile saved the day!

    My car was stolen because the person who stole it broke into my husbands truck and found my spare keys. We knew it was gone within minutes. I called the cops and was able to locate my car and tell them exactly where to go. Even better I was able to lock the person out of my car. Thank you DroneMobile the theft could have turned out a lot worse!
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  • Mr. Bryant

    I thought this was a cool device to have but, as of today I keep getting a failed response
    ! Customer service is pretty much non existent. There is no telephone number to contact support and the preform help topics don’t really help much if the suggested solution does not work. I will rewrite my review and rating if I ever fix my issue. I feel like a fool because I bought this for 2 of my vehicles! 😡 still have issues with drone not connecting. I called support and get this: “the person you are trying to reach is busy leave a message”. No one calls you back. I have been w/o my drone for a month but, I’m still paying the subscription. I did get someone who want the serial number?? How does Drone Mobile not have my registered serial number. I’m going to Viper 😤😡😤😡😤
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  • Siri to lock and unlock?

    Besides gps, it seems kind of pointless for many consumers to have drone installed if you can’t even use siri when you can’t find your keys. I feel like once apple keys gets popular, many of basic customers will switch over. As an installer I would love to see a simple voice added unlock feature. I used the remote start one and it is very odd. You can’t customize what she says and are forced to hear the start coding that is being sent instead of a simple, your car has started. Also, not everyone drives a “car” and may find it annoying to correct themselves constantly. At least that’s what I hear from my customers who have drone installed. Great connectivity so far, but I can’t see paying monthly with a t12’s range.
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  • Amazing Product

    I currently have the Drone X1-LTE. It’s a amazing product that will start your car up basically anywhere. This is the newest version & I would recommend this one. I originally had a older model installed & it stopped working after awhile. The newer X1 model has been flawless. You can control when you start & stop your car, the trunk, it has GPS tracking & all other amazing features.
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  • Long distance starting

    I live in Alaska and my wife and I had to go on a flight to another town 300 miles away, it was -30 below we never plugged our car in to keep it warm, we started the car from 300 miles away every few hours! We started the car just before we got on the plane and once as we got off the plane, when we got in the car it was 70°! I 100% recommend this product!
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  • It was great for the first 4 months

    After reading all the reviews about it, it helped me decide not to pay the whole year because of the app not working anymore. The firs three or four months was great, but now the app on my phone is acting up. I don’t know what to do because this app is very helpful for me. I dont have to bring my keys all the time because i have the app. But now i dont know what to do anymore.. there’s no costumer service, i cant call no one or what. Where to go, what to do. What?! What??? I cant find anything online on how to deal with this. I dont know. I guess i will stop my monthly payment.

    Tip:
    DO NOT PAY FOR THE WHOLE YEAR!!
    NO!! Waste of money im telling u.
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