Just use the website
My husband and I live down the street from a Hungry Howie’s so we get their pizza every Sunday. I thought downloading the app would make ordering more simplified. I was wrong. The app constantly crashes, often when I’m at the very end of creating an order and I have to start all over again. Sometimes, it does a weird thing after I’ve created an order and won’t let me add it to my cart. Also, several times I have placed an order and no email confirmation has shown up and the tracking doesn’t work so I have no idea if my order was actually placed. Skip the app, and just use their phone number or website.
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Not bad
Only downfall I’d say is the month portion for credit card. Tried selecting the month and it kept defaulting to December. Found out it was because the year defaults to current year and if you try changing the month before the year it thinks your trying to enter a date from the past and won’t allow it. Should have year then month when entering credit card information.
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Super moms sidekick
I have 7 children all between the ages of 2-11! I work full time over night and my husband works full time during the day. Needless to say we are always busy and there are some days when we just need to grab something quick. Hungry howies is the best they have an awesome variety of food and it’s always delicious! The app makes ordering super easy and convenient especially for someone like me who can hardly hear to speak on the phone lol! 😁
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Really good app but lately hit and miss
I would have given 4 or 5 stars but the app does not work with the deals for all restaurants. It seems that each restaurant needs to update the meal deals on the app. I believe all the locations which I have used are the same franchisee, however the app locks up when selecting a meal deal at certain locations. This never use to happen. The delivery stores on the app are also incorrect...they just called. One of the two locations that were listed for me on the app ( the only one that worked ) called and said they don’t deliver to me but would take care of the order with the other location....we’ll see....it’s a problem.... but not a deal breaker...yet...
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Works okay, but...
The app works okay. It's not intuitive how you revise a past order, but I eventually figured it out. Biggest issue I have with it is that it allows you to order items that local stores don't carry and you don't find out unless the store is thoughtful enough to catch it and call you. For example, in our local market, you cannot get an extra large thin crust pizza even though the app lets you order it. One store called me before they made it and clarified my options. Another store simply substituted a different crust without calling me first.
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Love the Pizza hate the app
The app is hit or miss... tried to use the deal for the 2 large Plus Howie bread but it wouldn’t add the Howie bread so ended up having to try another deal which worked but very frustrating. Last time we ordered they delivered the wrong pizza. I called and they were very helpful and said they would get a replacement right out... I figured it’s Saturday night so I gave them extra time... fast forward 2 hrs I called again and they made excuses “the general manager said he didn’t know what to do about it” ummm hey you have my information how about call me. They did make it “right” but had I not called and pushed for resolution it wouldn’t have been. This may be the last time we order from there... love the Pizza but this has gotten to be beyond frustrating
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Major design flaws!
I have a sick toddler at home right now that is currently napping, so I went to place an order for the first time using the app. Since my last order was saved, I went ahead and went on with ordering, not remembering that we were on another side of town last time I ordered. It's my fault for not having my glasses on when I saw the receipt in my email, but after 45 minutes with no delivery, I go back and see where it had me picking up my order on the other side of town. I have my sick kid and have been prepping for hurricane Irma (I'm in north Florida) so I haven't eaten in well over 24 hours and broke down in tears when I called). I went back and to mimic my order, and lo and behold, there is no option to choose a location or delivery when you select to order the same thing you did the last time. Just because I want the same order doesn't mean I don't want to change it to delivery or change locations. I'm extremely frustrated right now, and of course the poor owner is having to cancel my charge for food that is already made and sitting there. PLEASE correct this!
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I love Howie!!
I have been using this app for 3 years now with some very complicated and custom orders, every time they have gotten it right! If they don't understand my written instructions instead of ignoring them or guessing they always call to confirm my special instructions. They have messed up a couple times in the 3 years I have been using this app but every time they correct the mistake and greatly compensate me. So, to summarize....they ROCK!!
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Frustrating!!!!
I wish I could give this app a good review, but I'm exceedingly frustrated with it! I've tried using it multiple times. As long as I am only ordering pizza, it's fine. But if I try to order a drink, it crashes, and I can NEVER order bread! I get through the whole order, hit add to cart, and nothing. The whole thing freezes. I have to completely back out to the main menu to get back to my order- and still no bread! I always end up having to call the store to add to my order if it's anything other than pizza. Calling takes forever and totally defeats the purpose and convenience of using the app! Mine is not the only review with this issue and I'm sure it's something that can be fixed! So let's get on it, Howie!!
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Easiest ordering ever
I love this app. It gives you every action that you can think of in order to get your pizza your way. Easy to understand app and if you make a mistake it's no big deal. Very easy to go back and correct mistakes, if you forgot something no problem. You can do everything you need to do until you push the final submit order button.
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