Leave a Review EZ Receipts
Easy to use but would be great with enhancements
Tracking your receipts is important when using a health savings account. There’s quite a delay from the time you make a charge until the app request a receipt. Then when the receipt is requested, you have to find that receipt that you may have saved in your photos or electronically somewhere.
My suggestion would be to be able to attach receipts immediately to a transaction. If that is not possible, the alternative would be to have a folder we could scan receipt they can later be associated with the transaction. this way I can take a picture of the receipt on the day I make the transaction. And when a receipt is requested, I can easily attach it to the said transaction.Show lessEW Jim
Allow multiple pictures to be uploaded
I will never use the app again. I suspected I would have a problem, and I was not wrong. My first claim was fine, but when I submitted a second one, it was denied because there was no date in the receipt image I uploaded. Well, that’s because the receipt was too long to fit in one picture. The app does not allow for the submission of multiple images. At least not that I could find. As a result, claim denied and I had to resubmit from a desktop. I knew something like this would happen. I hate having to add more and more apps to my phone. And then when they don’t work, that’s evening more irritating. Stop promoting the use of an app that doesn’t work very well!!Show lesscbates614
Face ID login expiring serves no purpose
As someone who works in cybersecurity it’s frustrating to see an app force me to login before I can start using Face ID again. Make this optional. I use a password manager and have a very strong password, you are not making anything about my account more secure my regularly scoring my ability to log in with Face ID.
Love everything else about this app it would be nice to see this move to an optional setting.Show lessNCJayG
Worst app you get stuck with
This is literally one of the worst applications I am forced to use as companies use this service for their benefits. The app is not intuitive, has a terrible UI, navigates you to web for any request for more info, the navigation to website terribly fails and you get stuck with no info on your balance.
I’ve been dealing with this company for a decade now and I can for sure say that it has become worse during this time and there’s been almost zero improvement or work done to help the end user’s experience slightly better. This what happens when a company gets paid independently from the end user and their experience with their service.Show lessmaniramezan
What’s up with this app?
Have tried to access this site to get reimbursement for my SS B premiums and all I get is a blank white screen. What’s going on?
Am sure I’m not the only person trying to get reimbursed. It worked this past year and now I can’t even access the EZ Receipts. Very disappointed. BTW, I am trying to access via my IPad Pro. Had no problem last year.Show lessRound2it
Claim process poor
I tried submitting a claim using the app 3 separate times and each time was told it would be submitted later when WiFi or data connection resumed. I had 4 bars WiFi and 3 bars cellular on 5g and the app would not accept the claim always saying there’s no WiFi. Extremely frustrating and got me very angry with app. Had to take blood pressure medication to calm down. Then when trying to create nickname for review it told me that 17 names I tried were taken. That’s impossible. Why do I bother with this app. I HATE THIS APP!!!Show lesscraftsmann12
Some annoying aspects
The look and feel of the application is nice, but some of its idiosyncrasies are really annoying. Chief among them are the fact that it’s authentication acts like your logging in on the web and not an app, that Face ID expires, and than the account balance doesn’t carry over to the reimbursement screen. For someone like me who draws the balance down to zero at each claim, I have to note the balance before I move through the processShow lessbackhandedlife
Fix your login issue!!!
I’m so tired of trying to log onto this website using your app which doesn’t work most of the time. As some of the other users have commented, it habitually logs me out. My pin login and Face ID login seldom works and it defeats the purpose of having both. When I thought I got the password right, but it does not allow me to login, I try to resetting but to no avail. The app simply keeps saying my password information is incorrect when I am on the menu to reset the password under Forgot Password. After so many attempts, I’ve come to the conclusion that this app is seriously flawed and the only way to truly use the features on most days is to log onto the website with a desktop/laptop. FIX this!!!Show lessRainbow7878
Password Expires
There is no warning that your password will expire prior to it expiring. Go to try the login and it tells you it doesn’t match. When I go to the site to reset my password and fill out all the needed information. I don’t exist in the system!! I have had this account for a long time. This is an ongoing issue that has been going on for multiple years. Very frustrating that I have to call every single time. I have reported this every time I have called.Show lessbbalcer
WageWorks is not so easy to get into.
Face ID login is enabled in settings for this app, but it does not allow Face ID login to work when opening app. Rather it states “Face ID not enabled by device”. Round and round I go. On the developer’s website to report an issue, the options to report “log in trouble” are options solely based on issues around logging into service on a computer or via web browser…not the app (e.g. where do I log in? type of help topics)Show lessBigBadDad49
