Leave a Review EZ Receipts
Terrible App - Terrible Process
Do not waste your time! I’m trying to complete a Medicare Reimbursement action and the entire process is torture. I’m proficient on computers and on my phone. The EZ Receipts app is NOT user friendly. After setting up an account, providing direct deposit bank information, talking to customer service (twice), etc., the app does not work for what I need to do. Two hours later, paper and a stamp would have been much more efficient. Wage Works... road test your app with some of your customers and see how well it works for you. It doesn’t!Show lessProspect John
Very frustrating, portrait mode doesn’t work on SOME screens
This app is very frustrating and not user friendly. I have an iPhone 11 Pro and the reimbursement “select” / “pick” screen is absolutely useless unless your phone is in landscape mode. Some features are just not available at all or only available on a website.
If you switch to another app to copy/paste data, it’ll intermittently close everything you’re working on and make you start over - it almost forces you to use a second device for things that should just simply be a very easy thing to do.
If I had a choice of another app, I’d 100% make the switch.Show lessshicaca44811
A strange process to submit a claim
The app eventually gets you paid, but it's poorly designed and extremely confusing for those of us under the old CSRS system (those under FERS have it easy). I can't imagine anyone that isn't comfortable with uploading and what's needed to prove a claim getting thru the process using this app. You have to keep going back and adding stuff to get approved to be paid, but it gives you no info initially on what receipts to submit. The app still limits you to 5 uploads so you have to figure out how to upload both documents.Show lessxcntry
Efficient claim service
This app provides such a convenient way to use your phone and take a picture of your receipt submit it and in a matter of days. I completely love the service this app provides. In future I would like the app to have a 30 minute window in which you can adjust claims in case you made an error, or to provide a comment section that may help the processor understand some things that are not clear.Show lessCamayShari
Easy to use but can’t view attachments
The only thing I don’t like about this App is that I can’t view receipts after I have attached them so I can verify I have all the correct documents attached. Also, when you have attached receipts it doesn’t move them from receipt to pending review or anything like that, so I’ve probably attached the same receipt to a claim a few times.Show lessSCrowCk
Easiest ever
Since the start, the use of this app has been amazing! Quick response. To the point.
A little difficult to contact to have contact us option. At times claims need a person and it is difficult to find a number. Still very helpfulMartitaPeds
Easy and efficient
This app makes submitting receipts through the “pay me back” program super easy. I have never had any issues. I can also check my transit card amounts. It also send me alerts if I use my card, or if someone else does in the case of being stolen, as happened recently. I’m really grateful for an app that takes the headache away from what otherwise could be a really cumbersome process.Show lessHaleyCal
Some good elements but login security is terrible
If you can get past the absolutely absurd password requirements and the very poorly designed authentication features, this app is actually pretty good. I love the upload photo options for receipts and the overall functionaloty of the app. However, the headaches I continually have due to the app logging me out and forcing me to remember a ridiculous password because Face ID stops working is a major flaw. Every time you update the app it logs you out. When that happens I have to reset my password every time because, well the whole point of Face ID is...wait for it...so that you don’t have to remember your password!!! The thing that makes me laugh is that you can’t use any of your last 20 PASSWORDS? 20? That’s insane. So I end up making more and more cryptic passwords and forgetting each one. Anyway, while this review is mostly tongue in cheek, please make sure that your app updates transfer the authentication with them going forward so that Face ID will keep working. Otherwise, the app is mostly good.Show lessWxManWinstead
App is good. (4 stars). Customer service atrocious.(00 Starr’s)
Only one claim made and denied for receipt. Which is clear and correct. Called and after 15 minutes of press rodeo spoke to someone who not only was not acknowledging any of my concerns but continued to say the exact same thing as if reading a prompt. I even provided the information they repeated to me. Answer the same for everything. Felt sorry for them if this is the freedom they have at Customer Service. Probably will not participate in this program next year.Show lesseddiedaniela
NOT WORTH THE HEADACHE
I used this app to handle my flexible spending account. When using their debit card to make a medical payment all information is stated can be sent to WageWorks including a photo of the receipt which goes along with the card transaction. Going through all required steps you will come to a step that will tell you to take a picture of the receipt and instructed to hit the send button....you will receive a “sent reply” but funny thing WageWorks will claim that they never got the photo of the receipt. It is such a headache trying to straighten out and I lost my flexible money due to using this app!!!!!Show lessgcbarn
