Leave a Review EZ Receipts
Problems, problems, problems...
I won’t ramble about all the issues WageWorks and their app has caused. What I will say is DO NOT open an FSA or HSA if WageWorks administers the plan. More work than it’s worth to get reimbursed. (They want it that way!) WorkTerra used to be my FSA account admin and I miss the ease of use and amazing customer service. Seriously, I don’t save enough on taxes to fight for the $2,000/yr. I had withheld. My time is worth *far* more. Will never use a plan if WageWorks is connected in any way. I’d rather pay a bit more in taxes than spend half my life trying to upload a $6 receipt for an infant med only to be declined because the receipt doesn’t match up with their perky little tip: “What makes a good receipt?” I suppose they should offer an online course called “Beware of Bad Receipts! They May Kill You! They’re Bad!!”Show lessWant HD Back
Not user friendly
The app immediately requested that I register online and redirected me to a browser on my phone. I tried to find the registration page while logged in on my PC rather than on my phone and couldn’t. I continued on my phone browser until I was done registering, when I was asked to reset my password. I didn't forget my password and don’t care to reset it, so I simply quit the registration process and will submit receipts the way I always have.Show lessEmma305
Picture scanning glitch
I entered all the claim information and it kept telling me the picture quality was not good. Wouldn’t save the information I entered after error if I continued to use those pictures. Had to take the pictures with the phone camera and upload them from there in order to successfully submit the claim.NLando
Submitting Claim
I just used for the first time and it was fairly easy. Two things that were slightly inconvenient… Camera did not focus on receipt. It could not find the borders. Went out of app to take picture and when I went back and it had not saved any of my information I had already entered. Other than that it is easy to add information and submit.Show lessBini66
Super easy to use
Super easy and simple to use. Everything is easy to do. Submitting receipts could not be easier. Upload and that’s it! No faxing and mailing like the other company my employer used to use. I just don’t like calling. Always get someone overseas that acts like a robot. But as far as this app, it couldn’t be easier to use. It gives balances, you can check the status of your claim without getting lost on a website trying to navigate through it.Show lessErod07
Easy to use. Would like more
Please add pick and process. I see no reason why I need to submit so much data when the website actually has all the information that I need to type into the mobile app.
Very easy however despite this. Saves me from having to turn on my PC that I rarely use just to submit a bill.Nbr1Sniper
Very well put together app.
Couldn’t have been easier to use. Submitted receipts for out-of-pocket expenses. Built-in scanner automatically cropped the camera pictures of my receipts making them look like they had actually been through a scanner. Information was easy to access and the whole thing took a couple of minutes. Wish other companies’ apps worked this well!Show less83smash
Okay app, but with some major PITA issues
In general this app is okay to use, but it has several major issues/flaws. First, in using the app on my iPad, I have to have a keyboard connected in order to enter the receipt dollar amount, specifically to move past that screen. Without the keyboard and its enter key, I have no way to finish submitting the receipt. The second issue is more sneaky and has to do with the image that the app captures of your receipts. The app make you feel like you are choosing the area of the receipt to submit by moving the sides of a rectangle/trapezoid around on the image, but the chosen area is not what is submitted. What is submitted appears to a cropped version of your original image, and the cropping seems to ALWAYS chop off an important part of the receipt. Why make me feel like I have directing the cropping, but then just upload whatever the app thinks is correct? PRO TIP; if you are having claims denied, look at what image was uploaded. Chances are its a horrible crop of your receipt. I have submitted the same receipt three or four times trying to get the app to upload the whole image. Try taking the photo with lots of room on all sides of the receipt so the auto-cropping chops off the extra room instead of the important parts.Show lessWillowdale Fairy
Decent but more instruction would be nice
Was a pain to log in. Can to log into the website first to establish credentials but nothing indicating this. Once logged in, was pretty seamless but I wasn’t sure which amount to claim- my available balance, my election amount or my bill. App could use a little more direction. Camera was finicky about the edges of my receipt. Otherwise, nice app- really appreciate not having to use a scanner.Show lessSmrtrthanu
Easy-to-use
I had been procrastinating, but this app has been so easy to use. Especially in the uploading of claims. I thought it was going to be so complicated. Today, I finally decided to get it over with, and submitting the claim was like 1-2-3. Just have to wait for the approval, and knowing me, I’ll forget to check.Show lessGoldnurse
