App is unreliable
We’ve been Protect America customers for years. The app never worked that great. When Brinks bought them, I was hoping to see much improvement of the app since Brinks was a more known brand. I have been disappointed in the amount of times my app says “system offline”. Here lately, it keeps telling me I have an incorrect password, which I don’t because I use it to disarm from inside the house control unit. I can’t tell you how many times I have to run into the house to disarm after opening my garage because I couldn’t disarm my system from the app. It’s such a convenience to have the app, I just wish it worked better. And I do not want to have to carry another fob!
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