TXU Energy User Reviews

TXU Energy
TXU Energy
TXU Energy Retail Company LLC

Top reviews

Quick and easy

From the time you log on until you get your confirmation is less than a minute. How can you not like that?

Homeowner

I love that you can pay your bill on the go!!! Sometimes I say oh heck I need to pay my bill and if I'm driving I pull over and pay my bill so AWESOME! Easy access through this APP!! Fast and back on my WAY!!!!!

A problem with this app

For the most part this app is easy to use. The problem I have with it is when I've messed up and forgot to pay my bill. It's wanting me to pay the bill I'm wanting to pay as well as the bill not yet due. This is the only problem I've ever had with this app.

Easy and convenient

Making payments is a cinch and I like being able to check my current usage to stay on top of what the next bill will be.

Can you update to remember my credentials/thumbprint?

App is OK but could be significantly better. iPad version does not adjust for landscape. It does not remember password or allow thumbprint verification. Graphs could be more informative and easier to read. It's hard to tell if it's a month from last year is higher temperature/usage then this year because of layout.
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Not updated

Touch ID would be great, not sure why TXU is not already on board with that. The graph could be better in real time, as I am the only income for this household and there are medical needs here we stay on a tight budget. I look at the graph for example the day before billing cutoff thinking great 235 this month only to see the next day another 100 added..
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Easy and Convenient

Update:
It's been three years since I rated the app. I'd just wanted to say I'm still happy with the app. I use it regularly to keep up with my electric usage and to pay my bill.

App is very easy to use. Convenient for paying bill and tracking usage.

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