iPhone X Crashes
Please add support for the iPhone X. It’s been along time since it’s been released and most every other company with apps out there have gotten on board. I’m sure you guys have a big team of developers I can get this done easily and it’s really frustrating because your website is not mobile friendly. I have to call if I want to schedule a payment for a few days later! FRUSTRATING!!!
...but still WAY BETTER than that “Stream” Pyramid scheme!!!🙄
...but still WAY BETTER than that “Stream” Pyramid scheme!!!🙄
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Keeps getting better!
With each update this app gets smarter and easier to use and understand. I’ve been using this app for years and am amazed at how fast it is and how personalized it has increasingly become providing helpful data re: usage! One of the best of its kind!
I want previous version back!
They recently updated their app and this is absolutely HORRIBLE! Focused on designs and too much unnecessary junk graphs. I can't find the only information I need from this app at all. Made it so complicated. Adding more colors and visual stuffs does NOT make this app better. If you cannot make it better but make it even worse, just stick with the old version. Stop decorating the cake that is empty inside!
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Favorite feature: bill forecasting
New update was nice for Touch ID login. I appreciate the forecasted billing. Thank you for correcting the issues in the update to make the billing more detailed as the app did before the update. I like being able to make adjustments to my energy usage to help me through the month.
Great company, TXU. Thanks for the app!
Great company, TXU. Thanks for the app!
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The payment history has issues.
The payment history doesn’t reflect the correct payment when an underpayment is made after a customer makes overpayment was made to help lessen a higher bill that occurs during summer and winter months.
I liked the previous app better.
I liked the previous app better.
Payments on new app
My experience with this app is fantastic. I was able to go in and everything was saved. Made my payment in about 2 seconds and got an email confirmation. Thank you for a great app.
Simple App
Very useful app to see information about your bill and how much energy is being used. One flaw is it’s quite outdated when it comes to looks and functionality on new devices. This app is still not support on the iPhone X, but works perfectly. It’s not something major just something to keep a look out for. Other than that great job for providing this to us customers 👍
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Notification alerts
It would be nice if there were alerts when your bill is due or a notification like other apps. Also sometimes it would be good if the app would update at times if it takes some time to cycle through when putting in info.
Good app / hard to get the free gift cards
This app works well even when you've lost your log in info. What is frustrating about TXU is that thehe be promise you gift cards when we put sign up but you have to jump through mysterious and tedious hoops to get them. I never got mine.
❤️
I love this app. It's so easy to log in pay your bill & review your current usage for the month. My favorite feature is to see the estimated bill so you can have an idea of what next month will be like & you can make adjustments to keep your bill at a reasonable price. The only thing that would be cool is if it had notifications to remind you the bill is coming up.
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