Leave a Review Busch Gardens
Not accurate
I just wanted to say that the Busch gardens app is amazing to see the map if you’ve never gone or to see what rides there are, however the wait times are not accurate. One time when me and my dad went to Busch gardens Tampa bay, we went on the app to see the wait times. For example it said iron gwazi is 10 min. When we went to the ride it said 65 min. We got in line to see what was more accurate and it ended up being about two hours. So please update the ride wait times for it to be accurateShow lessRollercoasters are the best
Developer Response
Thank you very much for your feedback and we are so sorry that you experienced an inaccurate wait time. We're working hard to improve the accuracy so that you can better plan your day. If you'd like to share any more feedback, we'd love to hear it at AppSupport@BuschGardens.com.Best app ever
This app is my favorite app ever because if it wasn’t for this app then I could have been lost in Busch gardens 😂😅 plus this app tells me how long the line will last so I can see if I should go a certain route matter of fact I’m on my way to use this amazing app again in the real Busch gardens to try out the falcons fury for the first timeShow lessShadow_Maba
Developer Response
Thank you very much for your feedback! We're so glad you had a great experience.Convenient
The Busch Gardens APP is so quick and easy to use! My annual passes are on there making access to the park quick and easy! I can purchase food passes the night before and they are accessible by the APP when I need them! There is an awesome map of the park showing what attractions are open and what the wait time is and the quickest route to them! Love this APP!!Show lesskmk1&2 mom
Developer Response
Thank you very much for your feedback! We are so happy to hear that the app was helpful for your day in the park!Bush Gardens App
It is the best for you so you don’t have to have a ticket you can just use your phone, and another one is you can use the map on your phone instead of the park maps so people don’t have to be crowded around all the maps around the park so people can find where they need to go they can just use the ones on there phones.Show lessNesha_Rocky
Developer Response
Thank you very much for your feedback!Not bad overall, needs Apple Wallet integration
Please add integration with Apple Wallet so our passes, upgrades, etc. can be saved to our phones. Right now, the app keeps a full history of all passes, tickets, purchases, etc. which can be quite confusing.filletbuster
Delayed app
Doesn’t provide real-time updates of ride times and closures. Sat in line for a ride that ended up closing, forcing the line to exit. The app didn’t update for 30 more minutes…continuing to advertise a 25 minute wait time. Separate from the app- Busch gardens Tampa was not worth the money given how many rides were closed for the day, plus rides opening and closing throughout the day due to technical issues. One positive- the app’s map feature was helpful in locating rides/vendors.Show lessabmulli
Great but Missing One Thing
this app is great and very useful when at the park.
The one thing it could use is the ability to add your annual pass or fun card to Apple Wallet for quicker access.RToroX
An idea to add
The Busch Gardens app is very good, slim, sleek, easy to read and everything can be accessed quickly and easily however one feature that I believe should be introduced is a full calendar, currently the only way to see the hours for a particular day is to go on to BG’s website. Please fix this featureShow lessDeadsilence27
Ok but needs work
This version of the SW and BG parks app is miles better than the last but i have two complaints.
1) The wait times.
They are so all over the place and not reliable, it is so frustrating to not be able to count on the app to provide accurate or timely updated data to show how long waits are in the park. The app says one thing and then when you get to the ride it’s another. Please please please get this corrected.
2) Old tickets not being removed.
So this might be a personal issue but I went to guest services and was told my old expired passes would drop off and they have yet to do so. In order to use my pass through the app i have to scroll through my purchase history and find my AP purchase that way instead of on the My visit tab. It is super annoying because every park purchase that requires separate tickets + my old expired passes are all there. How can i fix this so only my current pass is on the app and not the old expired ones connected to my account?Show lessLilmann2013
Great trip
My family loves your park and app, the wait lines are really on point and has amazing thrills, I can’t wait to go ride your new wide Serengeti fliers I think is what it’s call. Now let’s talk about the app, this app is great my family and me just went and the app saved us at the park with telling us the wait times and where to eat it also helped us get around. Adventure island- great water park the rides are great and it’s my favorite lazy river ever. Me and my family can’t wait to go to Seaworld to see if it’s as good as Busch gardens. Overall Busch gardens is my theme park home. Well goodbyeShow lesswewa cheer cat girl
