Busch Gardens User Reviews

Busch Gardens
Busch Gardens
SeaWorld Parks & Entertainment Inc.

Reviews Summary

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Leave a Review Busch Gardens
  • Won’t stay logged in

    Having to log on anytime you need to do anything—being diverted from the app to the website—is counterproductive and makes the app not useful.
  • Useless except as a map

    Other parks have wait times, ride downtimes, dining hours, etc listed. This does none of that, which makes it pretty useless unless you just need help finding your way around. And even then, it doesn’t give any of the special event locations.
  • App is ok at best

    Went to Busch Gardens today and downloaded the app in the park when we arrived. Some concerns I have:

    1) not everything in the park is listed in the guide or on the map. This includes Josephine’s, an ice cream shop in New France

    2) doesn’t tell you when the rides open. While the park opened at 10 am, rides and shops opened later (as late as noon). This made it hard to plan our day

    3) if you look at dining options on the guide it would give you a menu for some places. That is not an option if you looked up a restaurant on the map. So you have to switch back and forth between the guide and the map.

    4) locations in the guide are listed alphabetically. It would be nice to be able to sort by region.
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  • Ride times out of date

    Would be nice if the ride times updated every 10 minutes instead of every hours.
  • Simply the worst app EVER developed

    You would think this app would easily let you PULL UP YOUR #%*^ ANNUAL PASS! You know, like every freaking hotel, airline, gas station and fast food restaurant on the planet has figured out by now. Evidently I have am paying for admission to 11 different parks around the country (and they are great parks) - so long as I print out a piece of paper and take it with me everywhere I go without getting it wet or losing it.
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  • Good app, but zero info.

    So overall this app very user friendly. But the app lacks a lot of info. For instance, only certain areas of the park are open at 10. You should put that on the app so families can plan accordingly. Here I am waiting in line a third time ( once to enter the park, once to get out of England, and now to get into Italy.) I’ve seen someone not be allowed to ride pantheon, after waiting an hour in line, because he was to tall. Why would you not put that info on the app? Again, app is very user friendly but it is lacking I. A lot of necessary info needed to actually plan out your trip to the park.
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  • Busch gardens Tampa

    The wait times for rides were pretty accurate but the navigation on the map would tell you to go through places that the park had closed off
  • Just a map

    The better amusement park apps let you see what rides are open/closed. Filter by minimum rider height. Let you know what food options are open/closed. Ride wait times.

    The info for each ride seems to be all over the place. There’s no consistent format for displaying pertinent info.

    This is just a map with GPS. Unfortunately the day we went just about everything was closed, but you had to walk there to find out.
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  • Disappointedl

    No times listed for when the restaurants were open. Particularly important when you have the dining plan. Would’ve been nice to have the ride wait times as well. Otherwise was good for navigating.
  • Not happy!!!!

    I have had this app for probably about 3 or more years now and I loved the app it made everything easier But u know what the company did to make it hard on us they updated the app it’s awful now and I used to be able to see wait times on all the rides and see which ones are closed for the day but the new update doesn’t let u see any of that what I don’t understand is why they would update the app and make it worse when it was perfect in the beginning
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    Developer Response

    Thank you very much for your feedback. We understand your frustrations and are working hard to increase our ride wait time coverage and accuracy. This is a top priority for us and we appreciate your patience.

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