Leave a Review Ent Mobile Banking
Bill pay feature = Not great
Fix the bill pay feature please, the previous version was pretty good and one of the big reasons I moved my accounts to ENT. Now it’s harder to see previous payment and sort through bills. The app does always seem to work pretty good though other than that.Kbabyqcs
Struggling with the Change in Bill Pay
Up until the big Bill Pay change, I would have rated this app a 4 or a 5. Since I use Bill Pay, heavily, the sudden negative change in that part of this app continues to taint app. However, after 40 years with Ent, my hope is I am in the right place and this app will one day return to a 5.J Webb 8753
Great app, been using it for a while; but found a bug
Using an iPhone 6, so it might just be that the device is becoming outdated, but when attempting to go to the Alerts section? —whether it be to set up an alert or otherwise —I am rendered unable to actually touch anything in the app as it effectively freezes and begins flashing brightly. It doesn’t crash however, but is still rendered otherwise unusable when going to this section of the app.
Not to mention that the flashing is violent enough that it may affect users with epilepsy.Show lessReptagian
Great until recently
I have had this app for quite a few years, and never really had a problem with it since I got it. Until now. The transaction alert system decided to take a vacation. It used to be so great, to where as soon as my card was swiped at a restaurant, my phone would chime with amount that was taken out. As of late, it’s only sending email notifications when a transaction happens on my card. I relied pretty heavily on that and it’s getting frustrating. I called and talked to the tech team and let them know but I’ve heard nothing back.
Please fix this.Show lessJtprime93
New bill pay is horrible.
They updated bill pay a few weeks ago and it’s horrible. It’s very mobile unfriendly which I don’t understand because a lot of people do banking from their phone. It’s hard to navigate and doesn’t fill up the screen, you have to scroll and it freezes all the time on a iPhone 11. It’s hard to see things in one glance also. It was a downgrade not a upgrade.Show lesscotnBalls
Normally great, but transaction alert system is not working
This app has been great until recently.
I just upgraded phones to an iPhone XR with the current iOS. the alerts function no longer pushes notifications to my device. I have tried unregistering and reregistering my device from within the app, deleting and reinstalling the app and nothing seems to help.
I know part of the system is working because I can get a notification sent to my email, but I would really rather have the notifications on my phone. Please fix!!Show lessDsanforhim
Developer Response
Thank you for your feedback. Apple's latest iOS release (13.6.1) has resolved this alerts issue. If you are on the 13.6.1 version and still experiencing this problem, please contact our eServices team at 719-550-6805 so we can research further.Almost not worth having
The only reason I have this app is to transfer money from accounts and deposit checks a little more conveniently. It’s super frustrating when every other check deposit is ‘held for review’ and I have to wait until the next day or sometimes over an entire weekend before I can access funds. No thanks. I’ll just drive to the ATM and dump this app so I can actually have my money when I want it.Show lessStupray
Bland & blinding
*Total deposit amount has been added to the top, so one star was added. Thank you!
The new version of the app lacks the personality & Colorado feel of the old app. I can understand wanting a more streamlined look but I miss the old landscapes. Also the stark red & white color scheme is very harsh on the eyes. There should be a dark mode offered. Another thing that is missed with both with the web version & app is a grand total deposit amount among all of your accounts at the top. That is VERY much needed!Show lessmichellekl
Great, needs Dark Mode
I’ve been using the Mobile app since it became available and Ent has worked on updating the app and fixing bugs regularly without issue.
This is more of a request to bring the functionality of Apple’s Dark Mode to the app.snoopyshadow
Great app but issues since update
Ever since the new facelift this app has received I have been experiencing issues. My main complaint is that I can no longer see transaction histories. They seem to load and load and I am stuck waiting with no show. My primary use for this app was for quick, on-the-go balance checks to gauge the performance of my business.
Please fix this!Show lessMedcardie719
