New bill pay is horrible.
They updated bill pay a few weeks ago and it’s horrible. It’s very mobile unfriendly which I don’t understand because a lot of people do banking from their phone. It’s hard to navigate and doesn’t fill up the screen, you have to scroll and it freezes all the time on a iPhone 11. It’s hard to see things in one glance also. It was a downgrade not a upgrade.
Show less
Normally great, but transaction alert system is not working
This app has been great until recently.
I just upgraded phones to an iPhone XR with the current iOS. the alerts function no longer pushes notifications to my device. I have tried unregistering and reregistering my device from within the app, deleting and reinstalling the app and nothing seems to help.
I know part of the system is working because I can get a notification sent to my email, but I would really rather have the notifications on my phone. Please fix!!
I just upgraded phones to an iPhone XR with the current iOS. the alerts function no longer pushes notifications to my device. I have tried unregistering and reregistering my device from within the app, deleting and reinstalling the app and nothing seems to help.
I know part of the system is working because I can get a notification sent to my email, but I would really rather have the notifications on my phone. Please fix!!
Show less
Response from developer
Thank you for your feedback. Apple's latest iOS release (13.6.1) has resolved this alerts issue. If you are on the 13.6.1 version and still experiencing this problem, please contact our eServices team at 719-550-6805 so we can research further.
Almost not worth having
The only reason I have this app is to transfer money from accounts and deposit checks a little more conveniently. It’s super frustrating when every other check deposit is ‘held for review’ and I have to wait until the next day or sometimes over an entire weekend before I can access funds. No thanks. I’ll just drive to the ATM and dump this app so I can actually have my money when I want it.
Show less
Bland & blinding
*Total deposit amount has been added to the top, so one star was added. Thank you!
The new version of the app lacks the personality & Colorado feel of the old app. I can understand wanting a more streamlined look but I miss the old landscapes. Also the stark red & white color scheme is very harsh on the eyes. There should be a dark mode offered. Another thing that is missed with both with the web version & app is a grand total deposit amount among all of your accounts at the top. That is VERY much needed!
The new version of the app lacks the personality & Colorado feel of the old app. I can understand wanting a more streamlined look but I miss the old landscapes. Also the stark red & white color scheme is very harsh on the eyes. There should be a dark mode offered. Another thing that is missed with both with the web version & app is a grand total deposit amount among all of your accounts at the top. That is VERY much needed!
Show less
Great, needs Dark Mode
I’ve been using the Mobile app since it became available and Ent has worked on updating the app and fixing bugs regularly without issue.
This is more of a request to bring the functionality of Apple’s Dark Mode to the app.
This is more of a request to bring the functionality of Apple’s Dark Mode to the app.
Great app but issues since update
Ever since the new facelift this app has received I have been experiencing issues. My main complaint is that I can no longer see transaction histories. They seem to load and load and I am stuck waiting with no show. My primary use for this app was for quick, on-the-go balance checks to gauge the performance of my business.
Please fix this!
Please fix this!
Show less
Update constantly crashes and glitches
The latest update causes such frequent crashing and glitches, and also does not load the check withdrawal images for some reason. It kept sending me automated texts for account authentication, fair and appreciated, but by the time I tried to enter the sent password, the app had crashed again.
Deposit issues, app never updates
I have had an issue processing a mobile deposit nearly every time I have tried as of the last few months. I’ve made numerous trips to the bank because the app doesn’t work correctly. Very inconvenient. Am considering switching banks because it’s so much extra time out of my busy schedule. I don’t understand why there are never app updates or bug fixes when the app doesn’t ever work properly.
Show less
Face ID no longer works
This last update broke Face ID. I now have to type in password and do a captcha challenge every time I want to log in. This is otherwise a 5 star app before the last update broke it.
Used to be very reliable.
I’ve had this app for years and it used to be incredibly reliable. I use it primarily to deposit checks, but starting a couple months ago, the app’s mobile deposit function has developed issues - it won’t recognize the check as signed, even if it obviously is or, recently, the check deposit page won’t even load.
Also, every time I sign in I have to prove to the app that I’m not a robot by selecting pictures that include cars or traffic lights or whatever, and it’s incredibly tedious.
Also, every time I sign in I have to prove to the app that I’m not a robot by selecting pictures that include cars or traffic lights or whatever, and it’s incredibly tedious.
Show less
