Leave a Review World of Hyatt
Outstanding
I could not have found a more outstanding place to stay. After 3 years of not being able to travel, I was welcomed with open heart by the team at The Hyatt. A perfect room, welcoming Front of House staff, caring Concierge, the team at the Captains, the service at The Living Room, the Portuguese tarts at the Pantry and dining at Onemata - outstanding. But wait there’s more…massage and facial at the Spa…fabulous.
Booked again for summer. Counting the days…easily 5 stars 👏🏽👏🏽👏🏽👏🏽Show lessH McLellan-Johnson
Commendation
I’ve stayed at this Hyatt Place many times before and it’s awesome!!! The staff is pleasant and efficient. The rooms are clean, beds are extremely comfortable, and every room that I have stayed is well appointed with everything one would need for a “home” feel stay. Also, the price of the room in comparison to other hotels in the area for what they provide is excellent!!😃Show lessShehryar N
Inconsistent prices
I called the actual property and was given 1 rate. Then he transferred me to the reservations line who would not honor the price he just told me, instead gave me a much higher 2nd rate. The app has yet a 3rd rate. When I submitted the booking on the app, I got yet a 4th rate. When I called back to the property, he said there was no way for the property to take any reservations. I said just hold the room and I will pay when I get there. He said that is not possible, the only way is to call the reservations line or book it online. I even mentioned that we are reward members with this company, stayed at this same property for multiple days recently, and even brought a very large group to stay there—-yet there was no loyalty. It’s a sad day when a company gets so large they insist on automation, lose the personal touch, and can’t take simple walk-ins. Do better!Show less93)46294$63
App does not work.
Currently this app does logs you out when ever you close the app and at random points while using the app. You then need to log back in because which takes while because you need to type your account number, last name, and password. The faith ID feature also does not work. The Face ID animate like it was successful and still not login. Once they get this log in issues fixed this will be a great app. Member support also did not even attempt to troubleshoot. Reading the App Store reviews this seems to be a problem that has been going on for months now. Hopefully it will be fixed by the time you read this review.Show lessUniqueAirStream
Frozen
I’m trying to request points for a recent stay at the Hyatt Regency Miami. I happened to hit or touch the wrong hotel into the search box and Now IM STUCK. The page will not allow me to change the hotel and it stays stuck on some blank unresponsive page with Search on the top. This is my first time really using the app and it is a very irritating experience! Additionally, I’m very frustrated at not being able to get credit for my points! I love the Hyatt Brand and I was looking forward to booking future travel at Hyatt hotel but not if I can’t even count on the App to work!!! Please reach out!Show lessshaysquared
Hyatt is the ONLY hotel
Who doesn’t love a stay at the Hyatt. Get their credit card and earn a bunch of points. They treat you like kings and queens. I have NEVER had a bad stay at a Hyatt, and I hate, hate, hate staying in hotels. Sometimes my family will just go to Orlando for the weekend simply for the Hyatt. You will never be disappointed.Show lessNancy I Tunes
S Q Melbourne VIC
I have found limited options. The suite price is extremely high. Hyatt members should be given more options for room and better rates.S Quresh
Hyatt are scammers
When you search for a room — specifically with the points option — they show you properties with prices in points to trick you, even for properties which have no award availability (but still available for $$$). Then when you tap the one you want (after transferring points to Hyatt, for instance) suddenly the “special rate” “is not available” for these dates and you can’t book that property with points at all. They know this and they don’t care. Do not give them your money, they are a garbage company.Show lessdgp1
David Elle
Great hotel and location. Bar and bar food are excellent and barman super helpful. Staff at Reception welcoming and helpful. Rooms in excellent condition.david elle
Critical Piece Not Working
Points Calendar function has not been working at all for at least the past few months. With the “peak/off peak” situation this is a big issue because I transfer points thinking I have enough based on the estimated per night, but then when going to book, it doesn’t allow. It’s because one or more of those nights are at a higher point rate. The only way to see this in advance is the Points Calendar which every time I click on it, no matter the property, I get “something went wrong”. This is a pretty critical piece to not be working.Show lessBryanRU
