GoodRx User Reviews

Reviews Summary

Top reviews

Had it in my phone forever without use but WOW I’m impressed today

So I’ve had this app downloaded for probably 2 years with 0 use because I just don’t really get sick. Well I’ve been miserable for 5 days and finally decided to cough up 60$ to do a web cam visit with a doctor (god I love technology). I don’t have health insurance and urgent cares can get extremely expensive, especially with me pretty much knowing my diagnosis. Web cam doctor confirms that I more than likely have strep throat and sends my antibiotics to my pharmacy. I’ve done this before without insurance and I got really nervous about how much the pharmacy would charge me without insurance. I pull up my goodrx app and think there’s no way possible 30 antibiotics are going to be less than 10$. I can’t even get over the counter meds less than 10$. Well I was full of anxiety wondering if it was going to work or cost me upwards of 100$ for my medicine. It worked to my surprise and I’m a believer!! I’m a forever customer and I feel like I owed them this review. Thank you goodrx. I don’t know how you do it but thank you.
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GREAT DISCOUNTS! THANK YOU!!

Thank you very much !!! I don’t know what I would have done without it. My spouse passed away recently from GBM. I suddenly had no medical insurance and my husband had been the breadwinner while I had taken care of my grandsons and also been homemaker and sadly been diagnosed with arthritis in all my joints as well as fibromyalgia and CFS. I have to be able to take care of a farm, farm animals and working dogs, among other responsibilities. It’s so difficult to go through such grief and mourning and still have to go on. Without GOODRX I JUST WOOILD NOT HAVE BEEN ABLE TO AFFORD MY MEDICATIONS and be able to push through and get things done on the farm. My only disappointment is that we don’t have a pharmacy which would offer a good price ( with goodrx) on lidocaine patches 5% ( 90 a month), prescribed by my GP. On my husbands insurance/ drug plan, it only cost $10 for 90 patches. It helped so much for the chronic pain and was at least one less medication that went through my digestive system. Praying for a way to get that at a decent price. God bless you all.
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Unhappy CVS customer

Had problem with CVS pharmacy accepting coupon; called your help line for assistance; GoodRx agent was well
Informed, courteous, patient , and demonstrated willingness to help me; she spoke with pharmacy tech to resolve the issue. Despite excellent help from your agent and pharmacy tech reaching resolution that satisfied my coupon, the pharmacy tech did not fill my Rx as it was written and overcharged me. After a 50 minute discussion and wait, I accepted the 3ml btl of bimatoprost (15 day supply) despite the Rx for 30 day supply which would be the 5 ml btl which was exactly the coupon I had, my Drs Rx, and your agent supported. To continue protest with pharmacy tech was exhaustive and disregard for other patients waiting for their meds was not appropriate .

I will not be using CVS again. My Rx was filled incorrectly resulting in overpayment even with GoodRx coupon! Thought you should know about CVS disregard for coupon and incorrect prep of my Rx as well as excellent service by GoodRx agent!
Respectfully, Patricia Jordan
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Great app, but having trouble saving prescriptions lately

I’ve used this app for years and even upgraded to Gold and everything was amazing, but a month ago I tried to save a new prescription and it said I had reached my limit, which I didn’t know there was one. This is something I’d be willing to be okay with because I use the app for my wife, my aunt, and my own medicines and I understand that’s a lot prescriptions, but the problem is the new prescription was a replacement so I had already unsaved what it was replacing and the number of saved prescriptions would not have been different than it was before. It’s not letting me save any new prescriptions anymore. I’ve tried to email GoodRx about this but I only got an automated email saying to look at their troubleshooting guide, which that was the first thing I did. This is the first problem with the app I’ve had in years, but it’s a pretty big one, as I have to manually look up the medicine every time I need to get the price. If someone could help I’d really appreciate it!
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I wish I knew about this sooner...

Good Rx has helped me in two different ways.

First, I decided to drop my insurance since it’s super expensive and I only really use it for my birth control. Good Rx makes it so my birth control is less than $15/month which is totally worth it over spending hundreds of dollars on insurance.

Then this past week I got a UTI but did not want to go to the Urgent Care or hospital since I don’t have insurance. I used the Good Rx doctor consult feature to talk to a doctor to get a prescription for antibiotics since my UTI was not going away and I was suffering. I was nervous there would be hidden fees or that it would take forever but after filling out the survey I was immediately given a prescription and the cost was exactly as advertised. The entire process took about five minutes. When they give you the prescription you see the price of the medication at all of the pharmacies around you and you get to choose which place you want. They also automatically give you the Good Rx coupon if there is one. My antibiotics were only $15 and were filled and ready for pickup within 30 minutes of me talking to the doctor.

From the moment I decided to use the good RX doctor consult feature to the moment I was taking my first pill of antibiotics was under an hour and for a grand total of $55 without insurance or promo codes or anything.
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Don’t Miss The Entertaining Updates😂

As for the practicality and usefulness of this app, it’s great. I’ve saved hundreds of dollars. However I only came to write a review after reading another one of the “what’s new” updates. I just wanted to give props to whoever is in charge of running this part of the app. If you haven’t already, PLEASE take the time to read “what’s new” when there’s an update for this app, I promise you won’t be disappointed. 99% of apps will just say something basic like “bug fixes” for each update. However the last few times I’ve looked at GoodRX’s “what’s new” it’s always a hilarious story tied into what is in the update. The most recent being the connection of telehealth to Wonkavision.. that’s so funny and creative! Whoever you are you may have a future in creative writing/blogging if this current role doesn’t work out for you. Anyway I just wanted to say thank you for bringing humor into the world of pesky apps and updates, and thanks for the laughs!
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Great savings seriously even if insured

I have no Rx insurance and was denied assistance when I had to (so i thought) leave a public sector job. Hmm Now i rely on good Rx as they have been literally life saving. I will openly and unapologetically say that being employed by the state department of health in Florida contributed as the major factor of the decline of my physical and mental health. I didn't find out about GoodRx until i had no income and chose to fight for each step toward being healthier. I still use this app as the savings are jaw-dropping hella good. More than private insurance. Pharmaceutical companies and even the dispensing pharmacies often mark-up the selling price of a medication. For example, one medication is valued on un-named pharmacy’s manifest of purchases as $7 cost paid to the manufacturer but attempted to charge unnamed consumer $91 for a nasal spray which soon after is on the shelves in both brand and generic (who could it be?). So enjoy saving money and always question authority. Help each other is what i would like as a consumer. There’s so much hate by default when our similarities and differences are how we learn and we teach embracing and sharing kindness. Be the change. - Ya’ll asked for it and obviously ...
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Good RX is a lifesaver

I am in recovery for a bad opiate problem I had. I have been clean and sober for going on 2 1/2 years I am very proud of myself for that it was extremely difficult. But the only reason I was able to do it is because of the treatment that I received from my doctor. I guess he is a psychiatrist and a treatment specialist. The meds that I have been taking I want gave me the ability to stop relying on the opiates. But my insurance was just recently canceled because I haven’t been able to work due to the coronavirus pandemic and my prescriptions were going to cost me about $350 a month on top of paying for my doctor visit every month I wouldn’t be able to afford that because of this pandemic. Fortunately somebody recommended good RX to me and it saved me $200 on my monthly meds. If it wasn’t for that I am afraid of what would happen to me if I did not have these meds. If it wasn’t for GoodRx I don’t know if I would be able to continue on the path that I am on which is the one I want to stay on if you need some help getting your prescriptions I recommend good RX to you. It is extremely valuable and will save you a lot of money. Good luck to you all and thanks to the makers of good RX if it wasn’t for you I don’t know where I’d be thank you
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Disappointed in gold

Beyond disappointed in this company and the way I have been treated. I have had my RX canceled five times. What they don’t realize is that if you are not an advocate for yourself you won’t get your medicine. It’s a real shame that their technology is good from a consumer facing position but so is Pizza Huts. These aren’t pizzas, these are RX. There are no supervisors available and their contact is all done through emails with no way for them to call their partners that fill their RX on their behalf. They use a company called True Pill. When I called them they seemed confused as well too.

The people that answer the phones are very nice. It’s interesting how they say you are being transferred to a human being. Wonderful, except they can give answers. The only call I got back was at 6:00 AM. Their software isn’t even good enough to determine that I am on the west coast and they should wait to call and not wake people up. Today is Jan 20 and my order was from two weeks ago and it’s still not filled. All they tell you is we are sorry for the inconvenience. Not delivering meds is more than an inconvenience. They should shut their ops down until they fix this problem. Pretty scary that they are operating in this manner.
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Good Rx

I was diagnosed with breast cancer. They started me on hormones and I paid $250 for a 90 day script. Then my treatment changed because I needed chemo. So I was prescribed something different and I mentioned to my doctor about what I paid for the first. He was stunned. He gave me a Good Rx card and looked up the hormones, I could have paid only $15 for them with Good Rx. When Walgreens told me $500+ for my 2 new prescriptions, I asked if they didn't have the discount cards, and was offered a $20/mo membership with them that would bring my prescriptions price down to $108 Somehow I couldn't accept that either. I loaded the app to my phone, compared prices and called Hy-Vee to ask about moving my prescriptions. The pharmacist I spoke to at Hy-Vee did get my scripts transferred and she was really helpful. I paid under $25 that was fantastic! Imagine if I never asked, Dillons would have let me pay $1,000 for 4 x hormones. The only thing that could be greater is if they would give me back the $235 they made me over pay, but with Good Rx I feel pretty confident that it's the best way to go. And I highly recommend having this card, I'm really happy to have it!
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