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Details about healow

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages
  • February 12, 2013
  • November 30, 2024
  • 13.0+
  • 12+
  • 124.7MB
  • iPhone, iPod
  • English
    German
    Japanese
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Developer of healow

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iphone
🙌402K
Ratings
🗣❌ unsupported
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Summary of user reviews

Version History of healow

7.3.0

September 27, 2024

We've made updates to enhance your experience. Keep your app updated for all the latest improvements!

7.2.3

August 21, 2024

Enhancements and Bug Fixes.

7.2.2

May 31, 2024

Enhancements and Bug Fixes.

7.2.1

March 29, 2024

Bug Fixes & Performance Improvements.

7.2.0

March 12, 2024

Bug Fixes & Performance Improvements.

7.1.2

February 5, 2024

Bug Fixes & Performance Improvements

7.1.1

January 23, 2024

Bug Fixes & Performance Improvements

7.1.0

August 18, 2023

Appointments - be notified of earlier openings Apple Pay - pay your copays now with Apple Pay Several other UX improvements in Labs, Documents, Pharmacy search and health trackers

More

7.0.6

June 13, 2023

Enhancements and Bug Fixes.

7.0.4

February 2, 2023

Enhancements and Bug Fixes.

Price History of healow

Description of healow

healow™ lets you communicate with your doctor’s office and access up to date medical records. You will be able to access your appointments, lab results, vitals, manage medications and other personal data all within one app. From the healow™ app you can manage multiple accounts and access your and your family’s medical information. Find a doctor and book your appointment - fast, free & easy, at your convenience – morning, noon or late at night! No more waiting on the phone with your doctor's office for an appointment. Find an appointment that works for you and book instantly – on the go! Set your goals and track them easily using trackers. Use our weight management & activity trackers to reach your fitness goals. Track your numbers regularly to watch the trends change and share your progress with your doctor. Stay motivated to make healthy choices.
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healow: FAQ

Is healow software compatible with iPad devices?

healow isn’t available on iPad devices.

Who is the developer of healow?

eClinicalWorks LLC is the developer of the healow app.

What is the minimum iOS version supported by healow?

healow requires iOS 13.0 or later.

What user rating does the healow app have?

Users love healow, as evidenced by its outstanding rating of 4.7 out of 5.

What’s the genre of the healow app?

The App Genre Of Healow Is Medical.

What’s the latest version of the healow app?

The latest version of healow is 7.3.0.

What is the date of the latest healow update?

healow’s latest update was rolled out on November 30, 2024.

When did the healow app come out?

The app was launched on February 6, 2023.

What is the content advisory rating for the healow app?

Some content may be inappropriate for children under 12, recommended for ages 12 and up.

What languages does the healow app support?

The healow app is now available in English, German, Japanese and 3 more.

Can I play healow through Apple Arcade's subscription?

Unfortunately, healow is not on Apple Arcade.

Does healow offer in-app purchases?

Unfortunately, in-app purchases are not available within healow.

Is healow optimized for use with Apple Vision Pro?

Unfortunately, healow is not optimized for use with Apple Vision Pro.

Does healow incorporate ads within the app?

No, healow does not incorporate ads within the app.

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Last updated on November 30, 2024.

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Reviews of healow

Convenient & Easy

I had no idea about this app until I began seeing a psychiatrist through Talkiatry. For the most part the app is great but occasionally I have experienced glitches though none very recently. The main issue I saw was sometimes when using AirPods while on a virtual visit with my doctor, she couldn’t hear me. Also, during one of my visits I received a call and rejected it and after that, my doctor couldn’t hear me anymore and we had to exit the chat and use FaceTime. After this I started using Do Not Disturb during my appointments and haven’t seen the issue since so it may have nothing to do with the app at all. Lastly, the only other issue I’ve had was mainly when I first started using Healow and that was occasional grainy/choppy video even with high speed internet. Overall a great app though. Messaging my doctor and requesting refills is a breeze as well.
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Response from developer

Thank you for sharing your experience! We’re glad to hear that you find the app great overall, especially for messaging your doctor and requesting refills. If you continue to experience any issues or have further suggestions, please don’t hesitate to reach out at help@healow.com. Your insights are invaluable in helping us improve!

No Push Notifications

There are no push notifications for the Healow app. Because there are no banner notifications from the Healow app, this makes it difficult to keep track of appointments and other important reminders. On my phone, I have banner notifications turned off for most apps. Still, my phone is oversaturated with text and emails from various people, businesses and scams. Any text or emails sent from Healow or my practice often get lost/missed in all the noise. Even worse, if I am late for a telehealth appointment, I do not get any notifications or calls from Healow or my practice. I turned on Healow notifications in my settings, but when I went into the Healow app there are no options for enabling nor controlling notifications. Ideally, the Healow app would give me a notification banner reminding me 1 day before, 1 hour before, at the time of and 5/10 minutes into the appointment. Fixing this simple issue would help Healow’s business clients manage their appointment flow and overall quality of business.
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Response from developer

Thank you for your detailed feedback. We understand how important push notifications are for keeping track of appointments and reminders. We’re sorry to hear that you’re experiencing issues with notifications in the healow app. Please ensure that notifications are enabled both in your phone settings and within the app. If the problem persists, it might be a bug that needs addressing. We appreciate your suggestion for more granular notification options, such as reminders 1 day before, 1 hour before, at the time of, and 5/10 minutes into the appointment. This is valuable feedback that we will pass on to our development team. Thank you for taking the time to share your experience. If you need further assistance, please contact our support team at help@healow.com.

This app needs fixing

I an a type 1 Diabetic and have been using Healow for about 9-10 months now and it was so good and easy to use until one day my refill requests stopped going through. I got the app so i can easily see my health records and refill prescriptions i need in order to live, but the app makes that impossible when it is literally the apps job to let you send refill requests. I would love if i could request refills again and not have to leave rhe app to text 5-6 different doctors in hopes that one of them see my texts or calls before im fully out of insulin. I also see the developers of the app replying and stating they will fix these problems but they havent done a single thing but make the other problems worse. I am still using the app because again i need it to make my life a little easier, so please fix the issues that we are literally sitting here and telling you are issues 🤦🏻‍♂️
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Response from developer

Thank you for sharing your experience with us. We sincerely apologize for the issues you’ve encountered with the refill requests on the healow app. We understand how critical it is for you to have a reliable way to manage your prescriptions, especially as a Type 1 Diabetic. Your feedback is invaluable, and we are committed to addressing these problems. Please contact us directly at help@healow.com so we can assist you immediately. We appreciate your patience and are dedicated to improving your experience with the app.