I had no idea about this app until I began seeing a psychiatrist through Talkiatry. For the most part the app is great but occasionally I have experienced glitches though none very recently. The main issue I saw was sometimes when using AirPods while on a virtual visit with my doctor, she couldn’t hear me. Also, during one of my visits I received a call and rejected it and after that, my doctor couldn’t hear me anymore and we had to exit the chat and use FaceTime. After this I started using Do Not Disturb during my appointments and haven’t seen the issue since so it may have nothing to do with the app at all. Lastly, the only other issue I’ve had was mainly when I first started using Healow and that was occasional grainy/choppy video even with high speed internet. Overall a great app though. Messaging my doctor and requesting refills is a breeze as well.
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Response from developer
Thank you for sharing your experience! We’re glad to hear that you find the app great overall, especially for messaging your doctor and requesting refills.
If you continue to experience any issues or have further suggestions, please don’t hesitate to reach out at help@healow.com. Your insights are invaluable in helping us improve!