Eventbrite User Reviews

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  • No Longer Feeling Lost

    I’ve been trying to get my business and my life on track since this Covid insanity hit. This app has opened up a whole world of supportive people networking, sharing information and holding space. So far everything has been free. I am just now getting the hang of the app, but my calendar is already filling up with events that fill my heart with excitement! It been a wonderful discovery! So far I have nothing negative to report! Thank you for such a useful platform. This could prove to be life changing for me!
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  • Ridiculous and no communication

    It is now taking me a half an hour to try to get my ticket. I had to register twice to get a ticket. I received the email because I first registered online through my laptop. I could print the ticket but there was no eTicket available. Then I went to the app and couldn’t find anything and there were no tickets listed under my name. There was no one to contact. The search would not bring up anything. I had to get rid of the app bring it back try again try to find anything online in which to talk to someone or chat with someone, or at least email that there was an issue. No avail. I cannot stand event bright because they are ridiculous and if you have any issues forget it your money your time is gone.
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  • Enjoying

    Easy to navigate, well filtered & have found many interesting events to attend that have been a blast, both purchased ticket or free to attend. Which is an easy, & quick checkout process.
    Very happy about the events found that wouldn’t haven’t been if not for this app, especially the well description (for most)
    Thought slacks some events that I’ve wanted to purchased tickets thru here due to enjoying the app, yet the event could not be found. Has not happened more than 3 times
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  • No real customer support is organizer fails

    Event Brite is designed for the benefit of the organizer. They can sell anything (concert/event tickets) however they want (with promises they don’t have to fulfill like VIP amenities). If you don’t get the service the way it was intended they still will not help you. They will tell you to contact the organizer. The website is only designed to get your money for the planner and for eventbrite to get processing fees (I paid $150 in fees). You will get charged two ways to use their service VIP tickets for me totaled at $1,150. Don’t buy any concert or event tickets unless you are ok with ANY result. Just know that customer service only will take messages and phone calls from people who are planning an event. Not people who are actually trying to get help. I didn’t get the full amenities of my VIP ticket and nothing was done about it ($940 wasted).
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  • “Add to Calendar” doesn’t work.

    The “add event to calendar” feature is broken. When I hit the “add to calendar” button, I receive an error message saying,

    “Failed to access calendar.
    Visit Settings to grant access.”

    Access to my calendar has already been enabled for Eventbrite in my iPhone settings and it still won’t work. I have tried toggling calendar access on & off and have also tried deleting & reinstalling the Eventbrite app; neither of which was any avail. This feature does not work on Eventbrite’s website on any of my browsers either — I’ve tried Safari, Chrome, & Microsoft Edge. The Eventbrite Help page doesn’t offer any troubleshooting tips for this issue or provide a means of communicating this issue to technical support directly. I submitted feedback under “Updating account information” on the “Legal, trust, or privacy issue” section of the help page — hopefully, my feedback will find its way to the appropriate party; I’m posting my issue here in the form of a review just in case. Thanks in advance for anything you can do to help!
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  • Completely Unusable

    This latest version for iOS does not work. It is unusable. Everytime I open the app I get connection errors where you can’t even log in and check tickets. This happens on Wifi and Cellular. I have to delete the app and reinstall just to be able to login. Also, you have website functionality, but clicking on an event ticket just pushes the click to open the app: THIS SHOULD NOT BE HAPPENING. If a person is locked out of the app for whatever reason (like my above issues) then they have no way to access their tickets for an event. It’s great that you are committed to developing an app for the various phone OS’s, but website functionality should not be handicapped just because you have an app. I should be able to access my account and event tickets through the app in Mobile Safari.
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  • Hosting a community film screening!

    I’m an environmental activist, recycLA professional and engaged community member. I wanted to sponsor a free screening of a documentary, The Story of Plastic. I had no experience with Eventbrite except for ordering tickets occasionally, but I have had a very stress free experience so far! They have made it so easy and convenient! They guide you through it in very simple easy to grasp steps, even for us less than tech savvy folks. Kudos to you Eventbrite for allowing access for free community based events like mine. What a blessing!
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  • Unreliable and frustrating

    This app is not reliable at all. I have reverted to using the web app. My events/orders are not syncing to my IOS app. They show up fine in the Web portal. I get emails on tickets or cancellations at the email address associated with my account, but tickets are not showing up in the IOS App upcoming tickets (yes I i have pressed Try again multiple times to no avail). I have deleted app, reinstalled, tried literally everything to get the IOS app to show my tickets but have to use the Web App now because the IOS app is not reliable for displaying my tickets. Latest IOS update did not help. Please fix syncing between web app and IOS app. I no longer can use Apple Wallet for tickets because they don't appear. Again, all events are showing up correctly when I login via web browser.
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  • Awesome app!

    This app keeps me up to date on all of my interests, local and otherwise. I am pleased with most of the suggested, similar activities that I wouldn’t otherwise be aware of. It is a little difficult to sign into live web events that are linked thru Facebook, but I’m hoping that changes soon. It is also sometimes difficult to sign my children up for events under my email address, since they don’t usually allow the link to work if forwarded thru my email. I’m not always able to change my email address when signing up.
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  • iPhone app unusable - crashes 100% of the time

    I love eventbrite but this app is horrible and unusable. I cannot ever get it to work. Crashes 100% of the time. If I try to access an event through google calendar or chrome it takes me to the app where I cannot access any online events. I can’t access tickets. If I manage to look at information about a ticket (1 out of 50 tries) it crashes before I can read the information. The new update fixed NOTHING. Thanks for the horrible app and the inability to access any events/information from my phone due to the nonfunctional app that it insists I use. Please find a new app developer or delete the app from the App Store so I can access a **m* event from my browser. Straight up embarrassing shell of a program. There needs to be a 0 star rating.
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