Leave a Review Eventbrite
Contact support
Horrible app/website! I am very upset! I had an issue with tickets of a event that was going to happen next month so I decided to contact the organizer to help resolve the questions I had. I emailed not once but twice ,through their website not only was there no trace of my emails but no where to see if they replied or not ! So I decided to go through customer support even worse I don’t get why they ask for all the information and details of what my issues were if it was going to be like I never sent an email. Not only did I not get an answer but there is not even a place to check if you even sent the email because it won’t show up anywhere. It will only say “messaged sent” after sending the email and nothing more.Show lessgkmvl
Logging in
Good luck logging into the app to get the tickets you’ve purchased. There is no place to put a password after hitting login. I already have an account with eventbrite but all it does is say “this email already exists” and it automatically sends an email to change my password. Kind of hard to login anyway when there is no field to input a password. Good job evenbrite I feel like I’m being punked. It’s obvious they don’t care, if you read all the reviews about logging in all they say is contact customer support. Not even the developers know how to login on their own app. Horrible app and horrible customer service. After contacting I still can’t login. It’s sad that people use this and I’m assuming the rating on the App Store is purely employees trying to save themselves a job while they look for an employer and development team that doesn’t have their heads shoved you know where.Show lessmakersmark8350
Months of Not being able to login
UPDATE 2: not working again. Wish i could provide screenshots etc. It worked for maybe a day. I was able to see tic etc and now there’s zeros all around. Logged out, redownloaded. Restarted phone. Nothing. #overit
UPDATE: developers reached out to me and looks like the app is working! Giving it a 3 for that right now and we’ll see how it is after putting it to use. Thanks!
Review 1. Months of Not being able to login
Honestly when Eventbrite was working, I found this app to be very useful to find date night events or to discover new things to do in the city. It’s been months of not being able to login or if I was login to access tickets. I had the app and out of frustration I deleted it. I redownloaded once I decided to go out and do some new things when I have visitors coming to the city, but the app constantly says that there is no connection. Even when I’m on Wi-Fi, I hope you guys figure this out for the iPhone XRShow lessJmamba7
Stupid glitch please fix
This happened a while ago and I’ve not used the app in a while, but when I tried today, the same issue! I was following a link on a web search results and it did open the app and even flashed the ticket price, but before I get a chance to tap it to purchase tix it overrides the event page with “where do you want to go?” when instead it should take me to the checkout. It doesn’t let me use the link to get directly to the event. So I have to find the same event AGAIN within the app using the search button. This is very annoying.Show lessscaly_dragon
Scams
I’m so sorry but you are promoting fake events and fake organizer don’t buy no tickets from this app. I bough few tickets for a techno event in Dallas. And I just found out yesterday that not only change the event dates, but I talk to the manager of the artist and I can show proof of it. The event was for the 30 of March and now
they are promoting it for the 13 of April. And the manager of Debora de luka just told me that she is not coming to Texas for like 3 more month, she is very easy to reach. And I don’t even have a answer from the event organizer. This is scam and don’t waists your money like I did. I hope this app resolve me with the money. I’m really thinking to sue this app. I been planing this trip for over 1 month in advance I have hotel reservation and everything and it’s not fair with the costumer be more seriously about your business.Show lessjuancho45
Email address management needed
I now have five separate Eventbrite accounts that can’t be merged together. There is no option to add a secondary email addresses, so every time I got a ticket from someone else to a different email address, Eventbrite automatically created an account and locked the ticket to it. The ticket claims path has no option to login and claim with your actual account. Customers typically have more than one email address. I don’t subscribe to one canonical email. Fragmenting my data across different accounts makes the app pretty much useless for me. It’s more efficient to just search email. The FAQ claims such futuristic feature requests are under review, while other apps consider this standard practice.Show lessJohn in PA
EventBrite SCAM – Drake Halloween / birthday party performance at San Francisco city hall
Completely got scammed by eventbrite’s false advertising. Drake was set to make an appearance and perform, however, Drake intentionally showed up and enjoy cocktails in the bottle service area. Not once did he even address the crowd or pick up the microphone.
I was told there would be no refunds even though the event was sold as drakes birthday party on Halloween weekend. Drake showed up and intentionally did not perform. A person in his entourage posted on Instagram that the whole plan from the start was to scam and mislead guests. IT WAS A MONEY GRAB
I was Very disappointed and angry, as was the entire crowd. Surprised there wasn’t a riot. There must have been some inclination that Drake would not perform considering the amount of police presence.
Furthermore, my group had purchased VIP tickets and there was no monitoring or guidance of what floors these passes would access. Additionally, certain levels of San Francisco City Hall Rotunda that we were said to have access too in the eventbrite description was denied when we attempted to visit these floors. Specifically the mezzanine level. No longer do I trust eventbriteShow lessStandardson
Don’t get to choose seats on phone
I bought tickets recently, using the app on my phone. They were for a school performance at a local theatre. I wasn’t asked about seating, so I assumed it was just first come first serve. After buying the first 2 tickets, i had other family decide they wanted to go. I bought a couple more- no problem I thought, except when I printed out the tickets I discovered they were assigned. And because I bought the last 2 at different times- they were all in different places. This was frustrating. When I checked in, they explained it was because I used my phone. For some reason when using your phone you aren’t shown seating choices. Therefore, I’ve deleted the app.Show lessJmkeasler
Grouping old tickets with new
So I’ve never had a ticket issue with Eventbrite until now. Recently purchased some tickets to a local event and when I saved them to the Wallet app on my iPhone I couldn’t find them. After searching every single ticket I found them grouped with an unrelated even from another year. This makes no sense because now I have to either remember this or delete the tickets entirely and just print out the paper version. The point of digital tickets is that they or organized for you which I never had an problem with until now. Anyway I hope this gets fixed soon.Show lessWyatt's Tech Corner
Hardly a Glitch - Easy to Use IF...
I’ve used the Eventbrite app a few times now. Most of the time, I end up on the app because I’ve followed a link directly from an advertised event, which goes to the Eventbrite webpage, and then I choose the ‘open in app’ option.
My only issue is that when I go to manually search for an event it the app, there have been a few times when the event doesn’t show in the results even though I *know* the event is taking place.
So basically, when I can find an event I’m looking for, I’m happy with the app. But it makes me wonder what things I’m missing out on due to the apps selective search results.Show lessNochsr
