Leave a Review Eventbrite
Could scan it off your iPhone or Apple Watch
Never had a problem. This is the technology right now. I don’t have to get up and go to the spot or place to get tickets. I’m technically saving money from transportation, even thou there’s a fee to purchase tickets on this. I could add it to my wallet on iPhone or Apple Watch and scan it from there and not worry about losing my ticket unless I lost my phone and watch. But then again it’s in my E-Mail, so I just print the ticket out.Show lessJamel4785
Let’s talk time for a new ticket process
Over and over again the irony when Covid started I reached out In Eventbrite direction for classes,workshops,lectures and next steps for access were seamless via calendar reminders automated . That was then. Now one is easily innondated with ticket updates and ticket status and even though one has a ticket often the event host does not provide access via a virtual link over and over again but the ticket holder you get to watch your inbox literally expand not contract and hope when you send a second request for a virtual link maybe the event host will see it??
Why exactly and how long before a solution comes along? Yo I’ve been spending lots of Corona time you know Wondering!!!Show lessclientservice
You’ve been warned...
This app is garbage. Trying to find & recover over $600 of tickets that seem to have vanished. Every link in the confirmation email takes you to the same place on the web, can’t access anything in the app. Trying to reset a password just results in the “Log In” banner @ the top of the app screen turning white, then dumping you back at the same broken login page. Good luck trying to contact your “Event Organizer” too, guess what—you have to log in for that. Round and round it goes. Guess that’s goodbye to a fun long weekend in Sonoma, since all my info is gone. Thanks for ruining that, guys. Before you download, do yourself a favor and ask “Do I really want to throw my money away in an app, or just pay at the door?” You decide...Caveat Emptor.Show lessBonoboBaba
Great but needs improvement to facilitate usage.
I really like the app, however I think it would be very useful if we could remove events we saw and are not interested on. For example, when scrolling down I see something I am not interested on I would like to swipe left or something and not ever see it again. Also, events that repeat every week are annoying. They are the first ones to show up and they are like surfing lessons or something and each week is the same thing. Even if I choose filters that do not apply to that they still show up. Finally, filters are not always helpful. I could select community and nothing will come up, but after searching on google events do show up and they are on eventbrite!! Maybe have people posting events answer more questions so the filters can be more accurate.Show lessMishel Mandujano
Great product and terrible customer service if something goes wrong
I like the eventbrite platform. It’s relatively easy to use and I’ve met some cool people through it. I have run more than 10 events in the past and the first time I had an issue where customers of mine ran into trouble because of their UI for discount codes I ended up having to eat the fees. When I explained that it was an older audience and they thought that they were not going to be charged, they didn’t listen to my actual situation. They just followed their policy of not refunding fees.
Without getting into the details of the conversation, the customer service was awful and frustrating and I won’t be using them to run events if I can find another viable alternative.Show lessdirtylooks22
Where did my ticket go?
I have used eventbrite multiple times with no hiccups and the process has been seamless. This time it has not been so. I bought tickets Saturday evening for a show on New Years 2019 and after entering my information (email, phone number, credit card information) I received no conformation email with my tickets attached nor did I receive my tickets in the Eventbrite app. Checking my banking app my card was charged. *Update* there was a typo in my email that their algorithm missed when filling out my email but after sitting on the phone like for a good amount of time the issue was resolved.Show lesschachy56
Be careful and PAY ATTENTION
The day one of my favorite bands put tickets on sale I tried to use the Eventbrite link for my local hometown show. It directed me to the wrong show 1 day later, and I made the mistake of not reading every detail and made the purchase with excitement. AS SOON AS I got the confirmation email I realized there was a glitch with the link that I clicked on bc the show was obviously not the show I was looking for, so I immediately tried to contact Eventbrite to explain my mistake. I still wanted 2 tickets, but I wanted them for the show that I originally clicked on. They emailed me back about 3 days later and basically said it wasn’t their problem and there is nothing that they would do to help me, but that I am more than welcome to sell them to someone else. Thanks a lot for that helpful response. I will try to avoid buying tickets from this company for the rest of my life now unless they are the only ones offering them. Terrible customer service, even when the mistake was on both of us. I should’ve read the fine details, but they also shouldn’t have had a broken link. I tried the link several times after that to make sure I wasn’t crazy, and the same thing was replicated over and over. After they emailed me and told me there wasn’t anything they would do, I also emailed them back pleading my case and they didn’t even bother to respond again.Show lessfmurphy92
Can’t find events
Had used app in the past. Didn’t have it on my new phone, so when a link wanted wanted to open it, I had to re-download it. Knew exact name and location and tried to find it, but would not work. Have had trouble with wi-fi giving location of internet service provider instead of my actual location, so when it asked for permission I clicked “no”. There was a search window to enter location, but it wouldn’t work. At that point, rather than go to location services to give it permission, I just deleted it. Don’t give me the appearance that I have an option if I don’t! I’ll use something else. Works fine when clicking on a link and it is already installed, but no good in trying to find events that you may be looking for.Show lessDrew927
So fricken annoying
This would be a great app, if the login wasn’t impossible. If you go to settings, hit login and then put in your email address it doesn’t give you an option for password. The options are login with FB or get started. If you hit either of them they send you a reset option for your password, WTH!? You can login when you are registering for an event, BUT it doesn’t keep you logged in so you can’t tell what you’ve registered for and what you haven’t. I spent way too much time trying to figure out how to log into the app. Guess I’ll use the site from now on 🤷🏼♀️
Responding to what the developer said. You are WRONG. I am a developer myself, your app is flawed, it does not allow one to login. It has nothing to do with my password. I am not the only review with this issue and from appearance it has been an issue for more than 6 months. Fix it.Show lesswhfjfuisbs
Developer Response
Hi there! If you are being prompted to reset tour password during login, this is for security reasons. You will need to reset your password in order to login with the app, however, once you're logged in, you can always change it back to your preferred password. Apologies for any inconvenience!What’s the point of this app?
I have tickets to two Eventbrite events but cannot see the tickets under this app. When I click on tickets they are not there and I am redirected to login to their website where I can see them but there is no way to get them to be on my app. What is the point of this app then if I still have to login to the website to see the tickets I bought? I signed up on the app with the same email and password. Also, thought it was weird that the app didn’t give me the option to sign in. I was only able to create an account or sign in with Facebook. Must be why I can’t see my tickets...the app is not linked to your already created profile through their website. Amateurs made this app as far as I can tell. So It looks like I have to buy through the app in order to see those tickets and vice versa. Makes no sense.Show lessmilehighlover
Developer Response
Hi there! You'll only be prompted to create an account if the email you enter when you go to sign in doesn't already exist in the system. With that being said, it sounds like the email used for the order is different than the email you were logging in with. Happy to have our support team look into this for you! Please reach out to them by selecting the applicable support-related topics at https://www.eventbrite.com/contact-us
