Leave a Review MARTIN'S Food Markets
Drains my battery!!!
I like being able to load coupons, but every time I use this app it drains my battery. Today, in the store, I needed to load an extra coupon. I opened the app with 70% battery. It immediately starts dropping. Maybe 10 min later I check out and my battery is at 13%!!! I didn’t even have the screen on! I make sure to close the app and completely charge my phone. On two more occasions the battery quickly drops to 10% and I am not even using it. No other app does this. There has to be some bug in this Martins app. Please, fix it!!!Show lesssdimorgan
Crashes regularly
Every time I scroll through coupons, the app crashes. Over and over and over again. Today it crashed three times in the three times I tried to look at coupons and then the print ad. It has been doing this for months and I keep updating it hoping something will change!!janCPA
Frustrating
I have tried to place an order online and peruse the coupons. It continually shuts down after a few minutes. I’m on my seventh attempt, this morning, trying to place an order. It’s very frustrating. If it wouldn’t continually shut down then I would love this app.rtfan30
Crashes all the time
I like this app, however it crashes way too much. I’ll be in the middle of a grocery list or in the coupons and it just crashes and I have to go all the way back through everything because it doesn’t leave you in the same spot it crashed at.Rae041012
Worst app ever!
Every single time that I am using this app, I am booted completely out of it several times. When I go back into it, I have to go back through the same parts that I was past to get to new information. Yesterday, I added items to my shopping list so that I could shop today. When I went to my list this morning, it was completely blank! I went through the hassle of uninstall/reinstall, restarting my device, with no new results. I keep seeing that you are sorry for the inconvenience, and will turn over the information to the development team, but, nothing ever improves. In fact, things are getting worse! I used to be able to add items to my shopping list, and they would still be there. Your development team is not getting the job done. I think I will be taking my business elsewhere. I believe that you are losing a lot of business because of this app.Show lessmtpetsmom
Developer Response
We are sorry to hear that. We sincerely apologize for the troubles you've had with the app. There are some glitches & our technical team is working on it. Please contact Support at 1-888-562-7846 if you need further assistance.Good app but…
Please fix the crashing issues. Continues to crash over and over again. You get about 5-10 minutes until it crashes.Big Love jsun
Crashes too much
As a Sr Software Test this App crashes too much and should really be improved. I shop other grocery store apps and never had the crashing issues. Also while in the app it makes my phone get hot. This only happens in this app.Sherry H 525
Too many crashes
I have a real problem with using the Martins app. It works fine if I’m only ordering a few groceries. But my order generally is around $200. The app can’t handle an order of that size. It always breaks down. Once it crashes, it’s very hard to return to my order. Sometimes it takes 40 minutes or more to get back on the app. This has happened many times. I am happy with the service because it’s hard for me to walk through the store. I really like Martins quality of food. But I’m considering using another store because of the difficulty of using this app.Show lessdorable
Developer Response
We're sorry to hear this! You can try to restart your device and clear the cache for the app. If that doesn’t help, please contact us at 888-562-7846.Almost unusable
Needs a lot of improvements. Some of the top issues are as follows:
- Having the app open causes my phone to heat up very quickly, and it crashes about 40-50% of the time. Possible memory leak?
- When viewing invoices, there is no way to exit that page and go back. No "X" button, no back button, can't swipe back to the page with the list of invoices. You are stuck there unless you completely close out the app and reopen it.
- Slow and glitchy navigation. Searching for an item, viewing item details, selecting store locations, etc. oftentimes results in a very delayed response or a blank page.Show lessKMM812
Developer Response
We are always looking to improve the experience for our users, so thank you for taking the time to report these issues. We have shared your feedback with our app development team, and we apologize for the inconvenience.Would be 5, but crashes way too much.
This app is fantastic for people who want to do their grocery shopping online and just pick it up, but the biggest issue is the functionality of the app itself. The browsing, features, and even coupons are wonderful, but the app is slow and clunky, and seems to crash incessantly with the slightest provocation.
If they sunk some extra time and money into improving overall app functionality and efficiency, I would happily give it a 5.Show lessHerpDerpTheTank
Developer Response
We appreciate the feedback and apologize for any inconvenience. We have shared this with our development team.
