ORNL Federal Credit Union User Reviews

ORNL Federal Credit Union
ORNL Federal Credit Union
ORNL Federal Credit Union
Finance

Reviews Summary

Positive highlights
🌟
This app hasConvenient and user-friendly app
🔒
This app hasSecure with extended security measures
💳
This app hasUseful features like card lock, credit score, and mobile check deposit
🔄
This app hasImproved app performance and reduced freezing issues
🤖
This app hasSupports biometric login (Face ID, Touch ID)
🏦
This app hasPositive long-term experience with the credit union
💸
This app hasAffordable loans and easy payment management
Negative highlights
🔒
This app hasRequires 2-factor authentication every time, even on trusted devices
⏱️
This app hasSlow bill pay with one-week payment delay
🐞
This app hasGlitchy app with issues like false balances, pending transactions not visible, and freezing
🔀
This app hasDifficult to switch between accounts or log out and log in to another account
🔍
This app hasConfusing layout changes and missing/hidden features (e.g., bill pay button)
🤖
This app hasBiometric login not always working
💳
This app hasDebit card transaction limit/alert feature not working properly
📢
This app hasFrequent app updates causing issues for some users
🏢
This app hasConcerns about workplace culture and high employee turnover at branches

Top reviews

Leave a Review ORNL Federal Credit Union
★★★★★

  • Love!

    Love the new app and all the different features! Great improvement over the old app.
    Jess8657Jess8657

  • Excellent Mobile App

    The new update is great!!! So easy to use and so many features. I have access to all my financial needs anytime, anywhere.
    WclenneyWclenney

  • yes!

    The new app is much better because I can actually access it. The old app required a verification email i would never receive. finally
    fresh biscuitfresh biscuit

  • Annoying new update

    Requires you to install the new app, then requires you to go through the entirety of the steps to basically making a brand new account. New interface doesn’t look nice either.
    Odd waysideOdd wayside

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