It used to be good
I always like to use app instead of the website but this app makes things hard and complicated after each update and push me to use the website instead. I’m point some big issues that I have.
•first, I noticed in the new update there is an extra banner on top of your list under search bar which is for ads!! It’s a big banner for a phone’s screen and you are not able to get rid of it. Not to mention when you’re looking for something you have all the search panel on top and this leads you to just see 2 items in your screen at the time when you wanna check something. This is a huge turn down if you wanna look for something with the app and complete waste of time!!!
•second, when there is one size available for an item, I’m not able to see the size on that! In fact, you need to add the item to your bag and see the size at checkout which is not normal. I don’t know the reason for this but again it is such a waste of time and nonsense.
•Third, as we all want to have a easy to use app specially for shopping this app crashes a lot more than usual (compare to other shopping apps) which makes it inconvenient for users.
I hope the developers fix this issues soon because in this case I perefer to use the website than the app.
•first, I noticed in the new update there is an extra banner on top of your list under search bar which is for ads!! It’s a big banner for a phone’s screen and you are not able to get rid of it. Not to mention when you’re looking for something you have all the search panel on top and this leads you to just see 2 items in your screen at the time when you wanna check something. This is a huge turn down if you wanna look for something with the app and complete waste of time!!!
•second, when there is one size available for an item, I’m not able to see the size on that! In fact, you need to add the item to your bag and see the size at checkout which is not normal. I don’t know the reason for this but again it is such a waste of time and nonsense.
•Third, as we all want to have a easy to use app specially for shopping this app crashes a lot more than usual (compare to other shopping apps) which makes it inconvenient for users.
I hope the developers fix this issues soon because in this case I perefer to use the website than the app.
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I Love Bloomingdales!!
I always shopped at Bloomingdales from a child and now a full grownup and I shopped for my kids as well. I love Bloomingdales cause they always have different clothing, shoes, jewelry & accessories for your family and the employees always make you feel welcome into there stores. Me and my family will forever keep on shopping at Bloomingdales!!
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Horrible! They cancelled my order two separate times!!!
After cancelling my order twice, and being on the phone they told me they cancelled it because they couldn’t verify billing information. They are also very vague and keep saying use differently information and “ call other companies” make sure your information is correct. The credit card I use, I have been using for years and I verified with them twice. Since they’re so vague, I asked to speak with a supervisor. Their customer service plays games every single time you call and ask to speak with a supervisor. The minute you ask to speak with a supervisor the customer service representative all of the sudden starts to say “ anyone there, I can’t hear you, I’m going to hang up” then they hang up. They play games and pretend they can’t hear you every time you ask to speak with a supervisor. Horrible customer service!!! I don’t have time to keep calling back several times.
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In love with bloomies❤️
Bloomingdales has always come through for me! Best quality and best styles! Never sorry about any purchase made at Bloomingdales. My main “go to” store I can rely on for service as well as great delivery speed for online shopping!
Keep a list going. You won’t be disappointed!
Keep a list going. You won’t be disappointed!
Site is terrible
I can’t delete an item from the wish list, I can’t make the wish list shows 1 item row instead of 2 which shortens the description of the item so I have to click on the item to see the description then go back to the list again. Also more sorting options are needed.
The promotion is not very clear.
The promotion is not very clear.
Wish list annoyance
Each time I go back from one of choices on my wish list, it brings me back to the very top. Also when I try to delete the item from the list, it doesn’t register that I’m trying to touch the “x” to delete so instead it brings me into the item page and when I go back guess what, I’m back again at the top of the wish list. I don’t know how many times I’d to scroll through my wish list again and again and again......so I give up after awhile, just too annoying!
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Tracking Past Purchases
This app can’t give you information on past purchase. Even if I link up my account with the credit card. Sometimes I want buy something I previously bought, especially make up. Check out the Target app. They do it and I didn't have to link my credit card. My credit card was already associated with my online account. Call them and ask them the technology they used, it’s great!
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Signing of promotions is confusing
Today I received a text alert from Bloomingdales that advertised “Take $25 Off Every $125 You Spend on a Large Selection of Items”. I clicked on the mini URL, then I clicked on Home Items.
At this point I expect that all products I see will be included in the promotion. Some products have the promotion listed on the product detail page, but many do not. This is very confusing. If there are items not included in the promotion, then don’t include them with products that included.
Also, I am not a fan of “Discount Taken at Checkout”. I believe most consumers prefer to see the final sale price listed after all discounts for each product. I also like to see what the final % off MSRP is after all discounts are taken.
At this point I expect that all products I see will be included in the promotion. Some products have the promotion listed on the product detail page, but many do not. This is very confusing. If there are items not included in the promotion, then don’t include them with products that included.
Also, I am not a fan of “Discount Taken at Checkout”. I believe most consumers prefer to see the final sale price listed after all discounts for each product. I also like to see what the final % off MSRP is after all discounts are taken.
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Beautiful store, bad app
I’ve been shopping at Bloomingdales online and in store, but I’m very disappointed in the app. I’m always having difficulties with the app, it glitches really bad and there is no upgrade for this app. I have problems logging in and it keeps deleting my items in my wish list. This has been an ongoing problem.
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Response from developer
HI Rain@2, We're very sorry to hear of your difficulty with the Bloomingdale's app. Can you provide us wit more details at Apphelp@bloomingdales.com so we can take a look? Thanks!
My Experience with Bloomingdales
I decided to download the app and found a great number of deal son Saturday. So I also decided to apply for the credit card. There are no Bloomingdales in my location. Do, I can only shop online with them. Anyway - I placed my order and spent several hours on the phone asking them to use my new card. The order was canceled several times. I ended my call where the agent assured me her supervisor would place my order for me. I came to find out this morning that my order was canceled again. Much of the items I wanted are no longer available and the major discounts are gone. Ugh. It was a horrible experience. I even had trouble leaving a more private comment.
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Response from developer
Hi, We're so sorry to hear about your experience! Please send us your contact information to AppHelp@bloomingdales.com and we can take a look. Thanks!
