Woman’s shoe department
I have shopped at Bloomingdales for over forty five years yes there has been changes yes there has been many changes some good some Maybe not so good for me there is a shoe salesman name Scott at the Willow Grove Mall he will try his best to be helpful I wanted a pair of shoes
by Aqura they were not in my size I tried to MAKE the smaller size fit Didn’t work he said “i will check and maybe another store might have them in your size” today is Tuesday I need by Saturday I wanted those shores I was upset what am I going to do the closes store is in NY and I need those shoes Saturday for the fashion show on the way home all I talked about to my husband was this pair of shoes that I wanted and my toes was too long so they could not fit 8:20 at night store closes at 9 I call the shoe dept ask for Scott he remember me (the lady who was upset about her toes being too long) Scott please order me those in size 9 He was so nice I receive my shoes the Friday before the fashion show happy happy some people do try to make the customers happy they like what they do and some.... everyone is not a people person
by Aqura they were not in my size I tried to MAKE the smaller size fit Didn’t work he said “i will check and maybe another store might have them in your size” today is Tuesday I need by Saturday I wanted those shores I was upset what am I going to do the closes store is in NY and I need those shoes Saturday for the fashion show on the way home all I talked about to my husband was this pair of shoes that I wanted and my toes was too long so they could not fit 8:20 at night store closes at 9 I call the shoe dept ask for Scott he remember me (the lady who was upset about her toes being too long) Scott please order me those in size 9 He was so nice I receive my shoes the Friday before the fashion show happy happy some people do try to make the customers happy they like what they do and some.... everyone is not a people person
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Response from developer
Hi! We're so happy to hear we were able to get the shoes you were looking for in time!
Always happy
I m surprised to read all the bad reviews so maybe people write only when unhappy so they deserve a good one.
I bought my lingerie here a couple times and I ve been very happy and have received everything as expected day delivery and product.
As a French in love with NYC but living in San Francisco Bloomingdales is a place where I find both American and European fashion brands I love .
I bought my lingerie here a couple times and I ve been very happy and have received everything as expected day delivery and product.
As a French in love with NYC but living in San Francisco Bloomingdales is a place where I find both American and European fashion brands I love .
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REWARDS Card
I received a Rewards Gift Card yesterday at the Store towards my next purchase. Unfortunately, I didn’t have the Rewards card with me when making an online purchase today.
Bloomingdales should add reward dollars to your Bloomingdales Credit Card Account so it automatically applies to any purchase either online or in the store.
It will save on paper especially since you are now charging 5 cents for each paper bag. (I assume to save on paper)
Macy’s automatically adds reward dollars at check out so you do not have to keep track of any paper promotional cards.
You should definitely link Rewards dollars to each cardholders account.
Thank you!
Bloomingdales should add reward dollars to your Bloomingdales Credit Card Account so it automatically applies to any purchase either online or in the store.
It will save on paper especially since you are now charging 5 cents for each paper bag. (I assume to save on paper)
Macy’s automatically adds reward dollars at check out so you do not have to keep track of any paper promotional cards.
You should definitely link Rewards dollars to each cardholders account.
Thank you!
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Get it together Bloomingdales!
I placed an order this past weekend and found out the next day it was cancelled. I called customer service to ask why and they were unable to provide a reason. The rep placed the order for me again and 24 hrs later I see no evidence on my account the order was actually placed.
Every time I want to use gift cards for my online order I have to go thru the hassle of calling customer service to place the order because the website will not recognize the giftcards. I am also unable to use my loyalty rewards. Get your systems fixed please!
Every time I want to use gift cards for my online order I have to go thru the hassle of calling customer service to place the order because the website will not recognize the giftcards. I am also unable to use my loyalty rewards. Get your systems fixed please!
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Wedding registry app glitch
I selected items off of a wedding girlfriend registry and when I tried to check out the couple’s address didn’t auto fill. I called customer service and they eventually determined that there was a glitch in the app. The agent told me he had to transfer me to his supervisor. I held for 5 minutes and then the call disconnected. This was my second time trying to place this order. Today’s experience took over an hour and I never got the issue resolved. I finally texted the groom and got the address from him...which I really really didn’t want to have to bother him with.
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Little things to fix
When you’re in the shopping bag, you cannot click on the item and view it. So I have to search the item again if I want to see it. It’s a bit annoying.
Also, there should be an “add another”
feature where I can add an item in multiple sizes or colors to my bag rather than having to search it again and add it in the other size or color.
Thanks!
Also, there should be an “add another”
feature where I can add an item in multiple sizes or colors to my bag rather than having to search it again and add it in the other size or color.
Thanks!
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Horrible experience purchasing an item
I had put two items in my cart on the app and then realized I couldn’t use my Rewards unless I called and spoke to a live Bloomingdale’s representative which is ridiculous in and of itself. Anyway, it’s been a week since I bought and received those items in the mail but my shopping cart still has the items in it on the app - seriously? They have been purchased under my account which I am logged into on the app - those should not still be in my cart. Very frustrating purchase experience.
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Back pack.
The bag was a hit with my daughter.
She absolutely loved the quality and space available in a compact back pack. My personal experience shopping for the bag was comfortable thanks to the sales associate at the store. I always shop at Bloomingdales because of the personal assistance I always get from my favorite associate.
She absolutely loved the quality and space available in a compact back pack. My personal experience shopping for the bag was comfortable thanks to the sales associate at the store. I always shop at Bloomingdales because of the personal assistance I always get from my favorite associate.
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Customer Service
Hello As a Bloomies shopper for 30 years I am very disappointed with the customer service in the women’s shoe department. The helpfulness has gone downhill and Also I find that if shoe is not in stock the associates do not want to do a check in the system or call another store ?it’s as if they don’t want to be bothered? Bloomingdale’s is supposed to be a high end store that goes above for their customers/ clients and should be building a relationship with us so that we have a pleasant experience and want Most importantly we are spending thousands upon thousands of dollars in the store where we can also take our business somewhere else ? I’m hoping with this Customer Review can look into this matter and see where it can be improved and hopefully it will be a better experience. Sincerely, Beregen County Riverside Square Mall Shopper
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Sandra
Your website it awful. I just called last week to order over the phone because my password wasn’t accepted and resetting the password was a nightmare. I reset it with help on the phone. I just had the same experience right now. I reset it again. I know from talking to the man last week that’s it’s what the website does continually. It’s more than a nuisance, it’s a waste of my time. When i can’t order from Bloomingdales online I give up and go the Lord And Taylor on line or other vendors that are easier to navigate. I have coupons so I am back to Bloomingdales but honestly you are more work than my time is worth.
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