Leave a Review Okta Mobile
Just got and don’t want
So glitchy when opening the apps and was on a constant reload. I wasn’t touching anything and it jsut keeps glitching and reloading. It keeps reloading every time I click on an email. Then when the pop up asking if I don’t want the page to show again comes up, I click the box or make sure it doesn’t happen, it reloads again. I don’t know if it’s he updatenor what but it’s frustrating because i need the constant access to my school email through my smart device. Hope this gets fixed. 👎Show lessShayShay0201
Developer Response
Sorry for the trouble! The "Stay Signed On" prompt that you get is from Microsoft and not Okta and unfortunately will always display (at least until Microsoft changes this behavior). However, either answer (yes or no) will still keep you signed in when you login to Okta Mobile, as Okta Mobile logs you in to the system. As for the other issue you're having, we would like to look in to this deeper. Please send us an email to mobile_support@okta.com so we can help. Thanks! Okta Customer SupportBuggy
This app needs to be fixed for iOS devices. I use it as a college portal and it runs terribly. Probably half of the functions that work on the full site using desktops and books don’t work on the handheld devices. Make this app better please.Erik in PSL
This app is terrible.
Why does this app so worthless? It’s a terrible solution for paperless paystubs. You have to download a separate app for 2FA (the only service I know of that requires a separate app to do so) and when you verify with Okta Verify you switch back to this app and nothing happens. You sit there staring at your phone waiting for My PayView to load but it never does. Useless.Show lessFAJR21
Won’t load after my login
I’m a national university student and I used to be able to login to my soar account no problem since latest Update the login loads fine but my page rarely if ever loads. Even on my private WiFi of up to 300mbps speeds. The app was great when it was working. Mirrored the login on my pc. I know it’s an app issue because it works in my safari and chrome browsers on my iPhone 6 and I have deleted and reinstalled the app.Show lessHM1Derf
Developer Response
Sorry for the trouble! We want to help you get to the bottom of this. Can you please email us at mobile_support@okta.com? We'll help! Thanks! Okta Customer SupportStay signed in - every access
Recently I have been forced to acknowledge the “stay signed in” dialog every time I access the app although the checkbox was enabled. Appears to be related to one Drive activation.
Also, don’t expect account name to begin in upper case. Understand the name is case insensitive.Shakejunt420
Change password nightmare
Went to change password on mobile app what a mess. It’s probably me but finally just deleted app. I can still get into my work but only on a computer. So frustrated. I have no idea who or where you get help for this app my job only fixes password on site doesn’t help with mobile app. I will try again just so frustrated
KimShow lessTerriekim
New update crash the app
The new update crash the app as soon as you open. On top of that I’ve been waiting for an update to fix the bug which prevent you to attach the picture but today it got more worse then before. Need a fix.
ThanksXeCuT!oNeR
Developer Response
Sorry for the trouble! If you happen to be running the iOS 13 Public Beta, then we're aware of the incompatibility at this time and will address it prior to the final release of iOS 13. If you're not running iOS 13, then please send us an email at mobile_support@okta.com and we can help you out. Thanks! Okta Customer SupportCan’t respond to email now
I like the app. It gives me access when I’m away from my laptop. But since the new update, now I’m unable to respond to emails through the app. I’ll click on the email in which I can read. But once I try to respond the whole email will erase and I cannot see anything that I’m writing. But other than that, I have had no issues with the app.Show lessWestwood937
Developer Response
Sorry to hear this! We want to get more details from you on this and see what we can do to get you up and running. Can you send us an email at mobile_support@okta.com so we can help? Thanks! Okta Customer SupportNot great
Signing into an app presents black screen and stuck on asking to add icon to home screen login never happens, app works in windows chrome otherwise.tezling
Lots of stuff fixed
Love that they have enable touchID and seems to work well with all of my connected apps.rhunter81005
