Okta Mobile User Reviews

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Leave a Review Okta Mobile
  • Clunky

    Doesn’t stay signed in when you go to other apps, though it asks you every time if you want to stay signed in. Doesn’t automatically adjust calendar times for time zone, making it pretty useless for travelers. This is basic stuff that they just missed. I’m sure I will find other issues. Overall, completely underwhelmed.
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  • Rubbish

    It works very poorly with ios13 several things cannot be opened.
    When using success factor you are able to scroll down partially till it refreshes by itself back to the top, its been happing since ios13 came out???

    Developer Response

    Sorry for the trouble! This should be fully compatible with iOS 13. We'd like to take a better look at this for you. Please email us at mobile_support@okta.com so we can help. Thanks! Okta Customer Support
  • Glitchy

    Too many glitches, app crashes so many times and doesn’t allow you to rotate the screen without another crash. Needs major work.

    Developer Response

    Sorry to hear this! We want to get to the bottom of this for you. Can you send us an email at mobile_suppot@okta.com? Thanks! Okta Customer Support
  • Ok app

    Update: just like the official response says, you can create tabs and reorder tiles, but only from the web page. Ok, but why not the app? 😢🐼 Also a coworker says that whatever page you have as the first page is where new tiles will show up. 😢🐼🤯

    Works for what it’s intended to do, but needs a couple things:
    *Sort apps by most recently used. (Maybe my company is an exception with 35 apps)
    *Sort apps alphabetically
    *Make a favorites page, out of 35 available apps, I use 4 or 5
    *Reduce, combine, and/or remove ridiculous vertical elements to give more space to the page. There is a bar that just says the current app name in the middle, yet it takes the whole width of the screen. The bottom bar has a print icon (how many people are printing from Okta app?) and a new tab icon. Maybe move that bottom bar to the top, and combine it with the title.
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    Developer Response

    Thanks for the feedback! I think there's a few things we can help you with here. We have a Quick Access feature that, if enabled by your IT Department, shows you the top applications you use at the very top. You can also create up to 5 categories of Applications. You could create a "Favorite" one, and put the applications that are your favorites in there, and then on the Okta Mobile app, you can select that group at the top of the list. As for the other feedback, I'll pass it on the the team so they can review it. If you need any help, feel free to email us at mobile_support@okta.com. Thanks! Okta Customer Support
  • Email reloads and crashes

    Every time I sign in, it keeps reloading and ends up crashing. I’ve had this issue for almost the entire year this year!

    Developer Response

    Sorry for the trouble! We want to better understand the issues you're having with Okta Mobile on iOS so we can see what we can do to make your experience. Please send us an email at mobile_support@okta.com. Thanks! Okta Customer Support
  • Blank without any apps

    When it starts all is blank. No apps. Not able to use it at all.

    Developer Response

    Sorry for the trouble! We want to better understand the issues you're having with Okta Mobile on iOS so we can see what we can do to make your experience. Please send us an email at mobile_support@okta.com. Thanks! Okta Customer Support
  • Garbage

    This app is useless now whenever I login and try to go to my apps it keeps asking me to log in and after I do the login page keeps refreshing and I can't do anything. App is basically useless now and doesn't even show all possible options when it is working. Doesn't show half of the tabs available in the browser and has caused me to miss meeting due to how awful this app is
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  • Glitchy!

    Very glitchy and keeps reloading pages randomly. Not very reliable as some days it will load and others it won’t!
  • Glitches-FIXED

    This is an update to my previous review. The OKTA team responded immediately and resolved the issue that I was facing with my email app not opening. Kudos to you guys!!!

    DISREGARD 👇🏾👇🏾👇🏾PREVIOUS REVIEW

    When opening the app to access applications inside of it, the app closes and opens repeatedly. It is very nerve wrecking especially when trying to respond or check emails. I hope this is fixed immediately!!!
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    Developer Response

    Happy to hear it's all up and running now! If you need anything in the future, feel free to reach out to us. Thanks! Okta Customer Support
  • Enjoy!

    Great app! I have my workout apps all in one place, very convenient. No problem logging in with the instructions I was given, used the app several times!

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