Leave a Review Smith's
New to this but...
It’s a little confusing. I just attempted to place my first pick up order. I think it took me longer to figure out the app than it would have been to go shopping with my four kids! I hope not gets easier. The thing that was most frustrating for me is that you can’t go to coupons or ads and add a specific item right there to your cart. You have to go back to the cart and search again for that item (hoping you get the right item you just clipped a coupon for) and add it to your cart. Then go back to the ad or coupons sections. The constant going back and forth and not having them work together was time consuming and frustrating. I pick my order up tomorrow morning so we shall see if I got the correct items I clipped coupons for or not.Show lessFishoutawater
Wishful click listing
Placed an order for pickup at my closest location, unfortunately it doesn’t participate with clicklist. Instead of warning me of this my order went through to the closest location that does participate (6 1/2 miles away). The original charge to my bank account went through immediately after placing the order. Called customer service to try and get the location changed but the poor guy was no help, even mentioned locations in a state I’m not even in.
Picked up my order, the lady was amazing, order was correct. Only missing one thing because I opted out of any substitutions. Completely pleased. BUT check next day to see if the amount charged was changed to the final total and it wasn’t but they did put through a second charge of the correct amount. I’m sure tomorrow the original charge will be gone but I can’t afford to pay twice for groceries even if it gets corrected a few days later.
Coupons and app are awesome but they need to make some changes on how clicklist works.Show lessAawr2303
Could be improved
The system used to find products could be better. Maybe I just don’t know how to use it but, if not, it’s not a user friendly app then. I’d like to be able to shop for products per department so it would be nice to be able to browse, say, everything in the dairy department just as you would while walking up and down an actual isle at the grocery store. Also, the search bar needs work. When you click on it the actual bar doesn’t show up. You have to scroll up to see it which is an unnecessary step in the search process. The other problem is that it keeps your prior search in the search bar. Normally that would be fine if there was an easy way to delete it but there’s not. I have to either highlight it and delete it so I can enter a new search item or I have to backspace it out. That may seem nit-picky but when you have to search for multiple things it becomes a huge pain.Show lessAlways Chilly
Pretty Awesome!
I work full time and am a single mom and this concept is brilliant! It’s easy to order and easy to pay. After my first initial ordering the app saved my most ordered items for me to refer back too- I use to do 100% of my grocery shopping at Safeway but I completely do my food shopping at Smith’s - Safeway will definitely need to step it up. For the most part there has been no issues when I revived my order- with the exception of the items they didn’t have which you can substitute. When your order is ready you simply park in the designated area- give em a call and they will literally load up your purchase without you ever having to leave the car. I guess this will jeopardize me meeting the love of my life in the produce isle but it’s worth the risk. Small tip- you need to give them time to get your order together as well as other orders so you need to order a few hrs ahead to get the time you want- I usually order 1/2 day to a day ahead of time. Give them a try- the first 3 orders are free and after is about a $5 fee.Show lessMaddyCee
ClickList Delivery Service is Exceptional
ClickList is so helpful for me especially with my busy life. I love that I can be at home checking for what I need instead of writing a list and risking forgetting something, just to have to go back to the store a second time. I also appreciate that I get a text message from the driver when my groceries are on their way and how long before I can expect them to show up at my front door. I was amazed that my produce was incredibly fresh- much fresher than what I would pick out in the produce section at the store. The driver Nikki was nice, pleasant, and very professional.Show lessFitgurlLife
Integrated ClickList Makes This App Great
The app was not particularly useful for integrating ClickList. Now that they’ve integrated that, it’s an extremely useful app. There are still some issues with displaying previous purchases, and some aspects of the app or a little bit clunky. It seems like parts of the app are just using a web browser to display content. It would be nice if they could integrate that with the feel of the rest of the app, rather than something that feels like a mobile web browser.
However overall the app has improved greatly with the integration of ClickList.Show lessMan, Myth, Legend
