BiTaksi User Reviews

BiTaksi - Your Taxi!
BiTaksi - Your Taxi!
Bitaksi Mobil Teknoloji Anonim Sirketi

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  • Great trip

    No English, but good driver, very nice to deal with.
  • Cancelled everytime

    Tried using this app several times while in Istanbul but drivers kept cancelling even when I was offering decent tips too. Was staying in Taksim area so there were plenty of drivers but not wanting to take the jobs. Used Uber and didn’t have any issues.
  • Not the best customer service

    With BiTaksi you can only get regular taxis and not private drivers which gives taxi drivers a power that some misuse. For example, the taxi driver can charge you whatever he wants regardless of the estimate that BiTaksi gives you. On top of everything, we got scammed by a driver who charged my card AND asked for cash (saying that my card didn’t work). I reported the driver to BiTaksi twice but they did not take care of the situation or refund me.
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  • Pointless app

    Local drivers in turkey no longer accept rides on this app or Uber as they want higher prices from tourists and If they accept, they cancel. You’ll be waiting ages to get a ride so it’s pointless to download this app. Most taxi drivers there are exploiting tourists however it is better to find a good driver that can stick with you and negotiate a good price with them. That’s what I did.
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  • This app is a joke

    Even though the app calculates your route and follows where you go via GPS, it still has the driver manually enter the fee at the end of the ride, so the driver can still try to rip you off.

    The whole point of an app like this is that it simplifies the task of using a taxi and thwarts dishonest cab drivers. Until the entire trip is handled automatically within the app, including all aspects of metering, charging, and payment, so that the driver can’t manipulate the fee, there isn’t really a difference between being scammed by a taxi driver and being scammed by a taxi driver who uses this app.
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  • Taksim driver rip off

    Drivers in taksim square don’t accept fares on the app and ask 3 a 4 x fare price to go anywhere.
  • DO NOT USE! DRIVER SCAM!

    The first time I ordered a taxi on this the driver came and said because of heavy traffic it costs 500 tl to get me to Ayasofya although the app says it’s only about 100. I said I won’t go then, he asked for me to pay as he already drove to pick me up. I swiped my credit card and it costs 180tl although he got me absolutely nowhere. DON’T USE THIS! I can no longer trust Turkish people after this incident which happened on the first day I arrived. Just don’t use taxi if you’re a tourist coming to Turkey alone because they will dupe you as they duped so many people here.
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  • Glitchy Payment System

    This app was recommended by others who are visiting Turkey. I was concerned about the taxis scamming tourists so this looked liked the way to go since it’s similar to Uber except it’s for taxis. Everything was fine until it came down to the payment. I completed the trip but it came back to say there was a pending payment. I tried with 2 different credit cards but it still gives me an error message. I called my credit card company and they say it’s not their end because they don’t see any declined charges. Every time I try to process the payment it gives me an error message saying there is a temporary error, please try again later. Now I’m on this wild goose chase trying to see how I can pay the driver.
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  • Great App

    It’s the best way to move around the city.
  • Efficient app

    Got my driver within couple minutes for a trip to the airport when I was already in rush.
    Thank you guys

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