Leave a Review Hungerstation
Annoying offer notifications even when it’s off
I turned off the offers notifications and still receiving offers notifications i had to turn off all app notification from system settings.. no wonder why people quit the app or orders are not answered/picked from clients when its delivered because everyone has to turn off notifications..
So they have to remember to turn off each time.. why adding offers notifications option if doesn’t function 👎🏻👎🏻👎🏻👎🏻Show lessSomeone used it
Missing items bad communication
I had missing items for my order, hard to dispute, they transfer you to a chat and make you wait for a very long time. Its the only way and I gage up.
برنامج سيئ ، لاتستطيع التواصل معهم، طلبي ناقص وعند محاولة الشكوى يحولونك للدردشه وتاخذ وقت طويل ولا يوجد رد، هذه الطريقه الوحيده في البرنامج للشكوى!!! في النهاية يجبرونك تطنش.Show lessخالد!!!
Developer Response
السلام عليكم 💛 سعيدين بتواصلك ونتمنى أن كل تجاربك معنا تعجبك، ياليت ترفع تذكرة في التطبيق لمتابعة طلبك مباشرة من القسم المختص. نسعى لتقديم الأفضل ونتمنى لك يوم جميل 💛🙏DO NOT USE THIS APPLICATION ITS A SCAM
I downloaded this application after seeing the 99% off discount plus free delivery for new users, they have a 3.75 riyals fee if you want to pay by card, and i added my card and their was no problems with HungerStation taking the fee but when it came to HungerStation taking the after discount payment (0.37 riyals) they wouldn’t process it! (No the restaurant didn’t close and no i have money on my credit card) and i had no option but to cancel the order and try again and when i did they said you have used the coupon! What the????? So HungerStation had no problems taking 3.75 riyals but has a problem with 0.37 riyals? This application is a scam I even called them and they have the wrong operating hours posted, so I emailed them and they still haven’t got back to me, I don't recommend this application if i could go lower than a star I would. False advertising, scammers, and very unprofessional.Show lessnonofurbussnies
Developer Response
Hello, Greeting, The deducted amount is just to check the card validity and it will be refunded automatically, we hope that you have a great expierence with HungerStation. If you face any issues please raise a ticket through the app and the concerned team will get back to you shortly. Have a great day 💛🙏Keeps getting worse
Never fail to surprise me of how terrible they can get.. last time the customer service hand up on me and called the driver and told him its your problem now, even the driver thinks they’re terrible and he gave us a discount with his own money, which we rejected because its not his fault the company is becoming the worst. Been using for years and I regret it almost every time. I would highly recommend Jahez or even Marsool even tho its a bit more expensive but they wont be as terrible as hunger station’s customer service. And its the only app that sometimes makes me wait an hr then cancels. Once in ramadan i ordered at 12pm and they brought it after Fajr prayer... what am I supposed to do with it after FajirShow lessAbdallah Rif
Developer Response
Hey there! 💛 Thanks for reaching out! We hope that you have a great expierence with HungerStation. Please raise a ticket through the app and the concerned team will get back to you shortly. Have a great day 💛🙏Work on your costumer service :)
Work on your costumerGaida202
Developer Response
We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to wecare@hungerstation.com.Tl
Take loooooong time to bringing the orderabnsbbkkknvgfrvv
Developer Response
Hey there! 💛 Thanks for reaching out! We hope that you have a great expierence with HungerStation. Please raise a ticket through the app and the concerned team will get back to you shortly. Have a great day 💛🙏Improved service
This app and the service it provides has improved so much in the past few months. There are more restaurants, faster delivery times, and the drivers are more professional, faster, and accurate in terms of finding my location.NeMoAiAh
Worst delivery application ever
I had an experience with customer service were I ordered an order than cancel it right away, and never got a refund neither the order, I called the driver and he told me it’s been canceled I didn’t pick anything and after that I called customer service and they gave me an email I contacted them thru email, they asked for the order number i gave to them and sense than I’ve been trying to contact them no response at all very terrible customer service and, Hungerstation raise the prices of every restaurant menu plus delivery charge, trust me there is plenty of other applications where you get better deals and way better customer service in case anything happensShow lesszeelioee
Developer Response
Hello Dear, Greeting, Thank you for contacting us and we apologize for your experience .Please raise a ticket through the application and the concern team will get back to you shortly. We are seeking to provide the highest level of services. Wish you a good day. 💛🙏Worst customer service
I cant understand hungerstation’s customer service, once my order was placed twice, they charged me two times, i called the driver and he said ge cant do anything about it, i raised a ticket to customer service, no one responded. I paid twice and extra food that i had to give away. Also earlier tonight, i made an order it came with missing items, i raised a ticket and they told me, we will give you credit, after waiting so long for my food what j would do with credit, i want all my food or give me all my money back!Show lessAlSharifSami
Easier
I think my days have become easier with this app as it helps me a lot and I get the chance to try out new restaurants every time and I really love the service, The drivers are also kind and always contact kindly and they wait patiently outside until I get the door or get the change for them. Lots of thumbs up for this amazing appShow lessIph0ne5 girl
