Leave a Review Travis CU Mobile
Having problems
The app is not opening anymore I have removed and put back on keeps telling me network errorpookie2319
Life saver on my payment
Kim with call center 3051 She was a 10+ I’ve been trying since I bought my card to get this set up and she was wonderful with me today thank you thank you give her a raisefrigurator
Developer Response
Thank you for your feedback! We will pass this information to Kim's management team. We are happy to hear about your positive experience!No Zelle
I want to use Zelle, however, it says it's not available at the moment?amyKaren607
I love Travis Credit Union!
It has served me so well for ten years. I’ve used this credit unions banking services to solve a variety of financial problems. The personal and professional service is always prompt, thoughtful, confident, and courteous. I highly recommend this credit union especially its mobile banking app which gives new freedom of movement to its customers.Show lessSerapis Bey
Developer Response
Thank you for your feedback. We are happy to hear you enjoy using the mobile app as well as your experiences at TCU! Thank you for your membership.Locks EVERY time!…
Every time that I try to use the app, it locks out my account. I have to call in, to have my account unlocked (this happens EVERY time!) I have to wait, a long time on hold, while until someone comes on the line, to unlock my account.any one, at all
From Flunk to Perfect
This was the worst mobile banking app out there maybe a year ago. Sine the upgrade (many months ago) I’ve not had a single problem with it.kay9477
I love Travis credit union they really work with the people.
Very compassionate ToniKitchenmama1
Customer service
I’ve been a member for decades and there is no better place for customer service thank you very much Travis credit unionxc141fe
Car loan
Can’t get one to pay off truck because haven’t made payment in a while! So double edge sword can’t get a loan to pay it off so I must sell my truck to get credit to buy another! What is wrong with helping me get better credit? I’m a 100 percent disabled Vet and need help and your a military credit Union. Help me please…Show lessmustang moody
Developer Response
Thank you for your feedback. Please call 800-877-8328 and ask for a manager of our lending department. We would like to speak with you and see if we can assist you with your financial needs.Horrible internet banking!!
Travis keeps making horrible changes. There’s nothing wrong with the way things were done and they keep changing trying to make it easier for them saying it’s user-friendly for the customer which is not. As I’m writing this right now it doesn’t even show the words that I’m saying probably because of my title horrible Internet banking. So disappointed in Travis Credit Union I would recommend it right now to anybody .theShow lessVince Arroyo
Developer Response
Thank you for your feedback. We apologize for the issues you are experiencing. Please provide your contact information to appreview@traviscu.org so we can assist you with these issues.
