Travis CU Mobile User Reviews

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  • Travis app and website

    Typically it is slow both app and website and the bill pay doesn’t work on all my computers it has cookies and my systems want to block the site and doesn’t always work and I’ll have to pay bills off of my phone app
  • What a pain

    When your just trying to make your auto loan payment & it keeps rejecting your perfectly good photos no matter the lighting or how many times you try , it’s a bummer my other account with an entirely different bank is fast & easy!
  • René

    Best banking I ever had for a few years. Never have any problems with my finances.
  • Better than it used to be

    It at least functions now. It still looks like it was designed in 2003, and it is slow and painful to use, but at least I can check balances and deposit the occasional paper check.
  • No option and not satisfied with service

    Trying to help my mother with her finances. They don’t have option and your name has to be on the account. I know hospital come up with option to help family member.

    Developer Response

    We are sorry to hear of your issues assisting your mom with her finances. Please call us at 800-877-8328 and ask to speak to a manager to see if we can assist you. Thank you.
  • Mobile app does not work

    I cannot complete my banking on the mobile app. Does not display accounts/transactions correctly. Can’t see some at all. This only occurs on my primary account , not on my other account. It is not my phone, my other account works fine. I have contacted support and went into the branch to try to resolve. I’ve tried everything requested including deleting the app and reinstalling. No one can seem to figure it out. Very frustrating. I am considering closing my accounts and moving to another credit union. Very frustrating.
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    Developer Response

    Thank you for your feedback and we apologize for the poor performance your experiencing. At the top of the mobile application you will see a settings gear. Please click on that gear when looking for your history and click "Reset Visibility". This should resolve your issue. Please feel free to email us at appreview@traviscu.org.
  • My experience with TFCU

    Yes, “Federal” that’s how long We have been a member, 1977.
    We’ve had no complaints, always the best service, even free notary.
  • Slow

    If app was a little faster, I’d give it a 5 star.
    All other banking app is up to date and fast.
  • Easy

    Supper easy to use this app with lots of feature’s
  • Service Ralph Brockway

    Great service and experience all ways have had good service and customer help . Been a customer for over 20 years . Keep up your great service. Ralph Brockway thank you 🤠👍

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