The app doesn’t even work
At first I thought it was just me but other reviews confirmed it wasn’t. Despite being able to log into my acct via desktop, despite the credentials being the EXACT same it won’t register my acct. It even says my acct # is invalid despite it being clear as day on my desktop so there’s no way I’m making a typo. Terrible app.
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The worst app ever
Will not let you sign in, or register online, very frustrated with this whole system! NTTA needs to get their money back from who ever created this app, it’s worse than the website! Very poor job
You can never login
I wrote down my password and account name and it says it’s wrong every time even when I create another account you have one time access and that’s it! So prepare to have to sign up for a new toll tag every time it decides to forget your card info!
Features removed…a step backwards
I used to be able to filter transactions based on date and toll tag. Now you can only filter on date and the option barely works. You have to add a day so you can see all the transactions. Otherwise the first is hidden. No amount of scrolling will let you get to it. You also could print that selection to a PDF for expense reports. No way to do that anymore either. The best new feature is the ability to easily access the toll perks. But seriously, they aren’t worth using so I really don’t care about that.
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Sliders are confusing
The sliders under Settings / My Preferences / Preferences are confusing - it’s hard to tell whether they’re on, or off. Maybe make them green when turned on?
Quick easy way to pay toll bill
As my account is no longer on autopay and I have to go in manually to pay my toll bill, I’ve found challenges paying from my mobile phone. With the Tollmate app I was able to get this done within minutes from my phone, so I’d definitely say the app is worth having from that perspective.
Can’t login
I just got my NTTA account and the app won’t allow me to login. I’ve called support, reset my password and everything but this app says invalid username/password. App is obviously broken.
Crap App
I just got charged $80 when my account/statement clearly said I had enough to cover my tolls that I gathered today(5/28) I don’t even live in an area that I constantly have toll charges. There is no where on the dang app to check the settings to where your company isn’t taking anymore than what they are supposed to!
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App is currently not functioning.
I am trying to manage my toll tag using fave id. That doesn’t work, so I am trying my log in. Just gets stuck on the log in screen. Very inconvenient, since o o my have my phone available to add funds. Not very easy to use “full site” from an IPhone.
Cannot Access App Anymore
The app used to work fine, now I cannot even sign in. It said pin was incorrect and account was locked and then mentioned clicking a link that did not exist. Deleting and reinstalling app did not help any. App is completely useless.
