NTTA Tollmate® User Reviews

NTTA Tollmate®
NTTA Tollmate®
North Texas Tollway Authority

Top reviews

Couldn’t log in

Hi! Could you help me please
I can login from website but here in the app when I press button to log in progress bar shows for a less then a second and nothing happens afterwards

App could use some polishing

I’m coming from TxTag, so for me NTTA is a god send. The difference between these two toll authorities is night and day. And I wouldn’t wish TxTag on my worst enemy…it’s that bad.
Anyway, I would like to be able to clear the notifications presented within the TollMate app. Once I read them, they still persist. That’s sort of annoying. I also think the ‘Toll Perks’ thing is a little gimmicky. Does NTTA really need this type of side hustle?
Other than not there’s not a lot to complain about.
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Horrible app.

Not user friendly at all. Tried making payments several times but couldn’t get it to go through.

Not Receiving Notifications

Not receiving iPhone notifications even when all the notifications settings were switched on. No options on app to set notifications.

Biased reviews?

The app works fine. Easy to use. NTTA is naturally hated by North Texans, thus all these nonsense 1 star reviews.

What are you using our money for? Clearly not this app

The Dallas North Tollway was built in the 60s on the promise that they’d only charge tolls until the highway was paid off. Apparently the cost was in the billions because here we are 60 years later still paying out the wazoo for tolls.

Adding insult to injury is this sorry excuse for a web app. It looks terrible, and somehow functions even worse. You can’t accomplish any actual tasks with this app, other than helplessly watching them pull money from your account. There’s clearly been no thought to UI or UX with this app (which looks like it hasn’t been updated since 2009.)
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Lol

She said we connect you to some one to close your account she never did that and also she said after 60 days we return your money back to your account , holding my money ? Why I don’t have car any more and I have my plate number cutting

Facial Recognition Does Not Work

In the previous version the facial recognition on my iPhone X worked great. Unfortunately, in the new upgrade facial recognition does not work. I hope someone from the NTTA will read this and fix the app. It’s much easier and safer to operate with facial recognition.

NTTA extortionists

I compare The NTTA to a group of extortionist. They put a chokehold on the traffic patterns taking up space that could be used to free up traffic congestion for most people. If you want to go fast take the toll but pay for it through the nose. I HATE THE NTTA!!! The roads and highways should belong to the people paid for by our hard earned taxes. We should not be forced to pay extortionist prices for being able to drive on Texas roadways. Ever since the tragic accident in Fort Worth involving 133 cars and over six deaths I’m not so sure that the tollway is safe in design and purpose.
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This App Needs Work

I’ve downloaded this thinking it would be an easy way to pay for toll bills. It’s been months and I’m still not able to login. It says that I have the wrong password, even after resetting it (I can log in with the same information through the website too). I am starting to think the app is broken and won’t let me log in.

I will delete this now and pay another way. I gave this app a second shot but it is not working for me, even after an update. I would not recommend downloading this, it is a waste of time.
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