APGFCU Mobile Banking User Reviews

APGFCU Mobile Banking

Aberdeen Proving Ground Federal Credit Union

Finance

Reviews Summary

Positive highlights

⭐

This app hasExcellent credit union

👍

This app hasUser-friendly and intuitive app

🚀

This app hasTremendous improvement in the new app

💰

This app hasHigh-yield accounts and great banking experience

📊

This app hasIn-depth balances, customizable alerts, and financial charts

🔒

This app hasSecure and easy to use

Negative highlights

🔀

This app hasDifficulty with transferring funds and managing accounts

🤔

This app hasNot very intuitive, confusing to navigate

🐛

This app hasBugs and issues with the app

🕰️

This app hasDelayed transaction updates and lack of real-time balance information

🔒

This app hasDifficulty with paying loans and credit cards

Top reviews

Most RecentHighest RatedLowest Rated

App Needs More Wirk

The app is ok but it’s not very intuitive. For example, you can “transfer” money between all accounts except your Visa account. To transfer money to your Visa account you have to go to “pay loan”. To select an online statement, you have to select your account (which you’re already in your account) then select search (which is redundant) then select your statement. Once you’re done viewing that particular statement, you have to go through the same convoluted process again to view another statement. Also, I should be able to view a statement from the account I’m already in, i.e. if I’m in my Visa account, there should be a button on that page to say, “View Online Statement”. Not very user friendly.

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Empty199

a year ago

Love it!!

I couldn’t use the app for many years but I tried a few years later and it worked! It’s made banking sooo much easier! I’m hoping the upgrade they are about to do, will only improve it even more!

KrysCheek

a year ago

Response from developer

Thank you for your feedback! We are happy to hear you are now enjoying our app and look forward to providing an even more streamlined banking experience soon.

Great upgrade!!!

Super happy with the in depth balances, alerts you can customize, and the financial charts and organizing. I literally left Wells Fargo for 20 years to be with APG just because how awesome the online banking is. The people and the high yield accounts also are a huge benefit. Thank you so much, do not change anything. It’s perfect!! Best bank by far all around!!

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Cycling too tight

a year ago

Not accurate

The dollar amount you see in your account (especially checking) is not the correct amount. Example you have $1000 in your account you purchase something for $100. Then you go on your app and check your account and it still says $1000 available. Until the next business day then it updates . Doesn’t give you real time dollar amount in your account. Not very and have to add everything up yourself

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DW71111

a year ago

Almost Perfect

Original app could use a widget on the iPhone. It is not an option with the new one. Small complaint but other than that love the interface

Cigar2you

a year ago

Reviewing the Net App Update

No one likes change. There, I‘ve said it. But I have to admit that this update was relatively painless. It offers some new features (viewing joint accounts, etc.) and seems to be working fine. Thanks for trying hard to be helpful for us.

Pete’s Expert World

a year ago

Response from developer

Thank you for your feedback! We are happy to hear you are enjoying our app.

Disappointed in app update

They’ve made it more difficult to pay loans with the app update.

Users used to be able to upload check payments directly into loan accounts. Now, one must first upload checks into a separate “Regular Shares” account, wait 24-48 hours for funds to become available for transfer, then hope they remember to log back in and transfer money to the appropriate loan account without accruing late fees.

It’s a pain.

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Håñńäh

a year ago

Response from developer

We apologize for any inconvenience and would like to learn more about your experience. Please message us directly on our Facebook page or at ContactUs@apgfcu.com. Do not include account numbers, Social Security number, or any other personal financial information in the email. You can also review the information, guides and instructions we've made available during this app transition at apgfcu.com/Upgrade.

APGFCU

Only glitch is when I attempted to schedule a future payment and system would not allow it based on current checking account balance. I use this feature often so I make payments in a timely manner.

Wocn2001

a year ago

Response from developer

Thank you for taking the time to review our app. We appreciate your feedback.

Not great.

I don’t like transaction dates don’t match the actual transaction date but instead the date something clears/goes thru.
Don’t like I can’t just transfer from checking to visa or auto loan, have to do a payment which only gives you one option of Regular Payment.
Just not user friendly.

Seneca Bay Resident

a year ago

Response from developer

Thank you for your feedback, Seneca. We will keep these in mind for future updates.

Easy Account(s) Use

The APGFCU banking accounts website is very easy to use to secure all the information of the user. It is easy to check accounts, deposit checks, withdraw money, transfer money, pay bills & all in a secure manner!

JEMNTG