APGFCU Mobile Banking User Reviews

APGFCU Mobile Banking

Aberdeen Proving Ground Federal Credit Union

Finance

Reviews Summary

Positive highlights

⭐

This app hasExcellent credit union

👍

This app hasUser-friendly and intuitive app

🚀

This app hasTremendous improvement in the new app

💰

This app hasHigh-yield accounts and great banking experience

📊

This app hasIn-depth balances, customizable alerts, and financial charts

🔒

This app hasSecure and easy to use

Negative highlights

🔀

This app hasDifficulty with transferring funds and managing accounts

🤔

This app hasNot very intuitive, confusing to navigate

🐛

This app hasBugs and issues with the app

🕰️

This app hasDelayed transaction updates and lack of real-time balance information

🔒

This app hasDifficulty with paying loans and credit cards

Top reviews

Most RecentHighest RatedLowest Rated

New app

Not happy about new app launched with no real explanation on how to use it, had problems with my credit card being declined stopped in bank and tellers had problems trying to figure out why. Transferring funds is more difficult, also had to figure out how to transfer to credit card for payment. This is the reason for 3 stars

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Wtfapg

a year ago

Response from developer

We've created an informational page for our new experience at apgfcu.com/Upgrade with FAQs, guides and instructions to help you through the transition. You can also call 410-272-4000/800-225-2555, option 5, and we would be happy to help with any questions or issues you have.

Love it!!

I couldn’t use the app for many years but I tried a few years later and it worked! It’s made banking sooo much easier! I’m hoping the upgrade they are about to do, will only improve it even more!

KrysCheek

a year ago

Response from developer

Thank you for your feedback! We are happy to hear you are now enjoying our app and look forward to providing an even more streamlined banking experience soon.

Great Credit Union - Easy to Use App

Why give money to big banks with zero interest in its customers? Look up how much executives for JPM and Bank of America make off the interest from their depositors money.

Any working person should support credit unions based on their history of FIs in the US, in particular the mid 20th century to today.

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Montana-Star-Lord

a year ago

Response from developer

We are happy to hear you are enjoying the new experience!

Easy to use

APGFCU’s mobile banking app is easy to use and all the important info is face up and if you need additional information it’s easy to navigate your way through the app

Flyersfan1969

a year ago

Response from developer

Thank you for taking the time to review our app! We are happy to hear you are enjoying the new experience.

Reviewing the Net App Update

No one likes change. There, I‘ve said it. But I have to admit that this update was relatively painless. It offers some new features (viewing joint accounts, etc.) and seems to be working fine. Thanks for trying hard to be helpful for us.

Pete’s Expert World

2 years ago

Response from developer

Thank you for your feedback! We are happy to hear you are enjoying our app.

Why oh Why can loan payments STILL not be made simply and directly??

There is just no reason for how much hassle there is to find the option to pay an APGFCU loan from an external source. It honestly seems like a racket to skim more late fees off of customers. The irregular delay in processing the payment, whether thru autopay or a single self payment, is onerous and frustrating and frankly mystifying in this age of instant online payment options.

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ok.fabulous

2 years ago

Response from developer

Thank you for sharing your feedback and we will take it into consideration for future enhancements to the app.

Love it!!

KrysCheek

2 years ago

Response from developer

Thank you for your feedback! We are happy to hear you are now enjoying our app and look forward to providing an even more streamlined banking experience soon.

Suggestions for improvement

In the previous app, there was a feature that you get to see the total amount of your money from savings and checking account combined at the bottom of the screen. Now that feature is gone, I’m very disappointed. I would like to have that feature back so I can calculate the total money I have in my accounts better.

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Hailfarm

2 years ago

Response from developer

Thank you for your feedback. Please visit apgfcu.com/Upgrade for information and answers to your FAQs on our new app experience. If your issue persists, please call us at 410-272-4000/800-225-2555, option 4, to speak with a representative.

App

I like how easy it is to log in. When checking out accounts the layout is good. My only issue is transferring between accounts is called a loan but in time that should become normal

ra5263

2 years ago

Response from developer

Thank you for taking the time to review our app. We appreciate your feedback.

APGFCU

Only glitch is when I attempted to schedule a future payment and system would not allow it based on current checking account balance. I use this feature often so I make payments in a timely manner.

Wocn2001