BlueLA by Blink Mobility User Reviews

BlueLA by Blink Mobility

Blink Mobility, LLC

Utilities

Travel

Top reviews

Leave a Review BlueLA by Blink Mobility

Stay away
In the 2 short days of being registered with this service, it’s managed to strip me of my patience. Do yourself a favor, and stay far far away. The money you save isn’t worth the headache and time wasted you are inevitably about to gain from this “service.”
splashofsoda
a year ago
Developer Response
We're sorry to hear this. Would you please take the time to email support@blinkmobility.com and share what you experienced? We would greatly appreciate the opportunity to make it up to you and to improve our service.
Fixed very fast
Happy to see they fixed the issues very fast, app is better now.
serand621
a year ago
Developer Response
Awesome! Thank you for being a valued member of our car sharing community.
Terrible customer service for an even worse app
The app is practically unusable. It’s a pain and it hurts even more when trying to deal with customer service that is wholly unwilling and unable to help.
Instazzlova
a year ago
Developer Response
oh no! We're sorry to hear about your experience. Our developers discovered the source of the issue and have implemented a fix. If you haven't done so already, please update the mobile app to Version 1.0.1. If you need further assistance, you can always email support@blinkmobility.com. Thank you for your patience as we work toward improving our app and service.
Waste of time
The new app doesn’t even allow me to upload my License. This is so frustrating
ghhjgfdftuk
a year ago
Developer Response
We're sorry you had a bad experience. Please know that our developers discovered the source of the issue and have implemented a fix. If you haven't done so already, please update the mobile app to Version 1.0.1. If you need further assistance, you can always email support@blinkmobility.com. Thank you for your patience as we actively work toward improving our app and service.
Worst app ever!
I tried to use this but you can’t get past the white screen to add your driver’s license. I called support and they said that the app is the only way and it’s been down for months and have no ETA on the fix date. This is as of August 20th, 2023. Useless.
Poptown Princess
a year ago
Developer Response
We're so sorry about this but are glad to inform you that our developers discovered the source of the issue and have implemented a fix. If you haven't done so already, please update the mobile app to Version 1.0.1 and try again. If you need further assistance, you can always email support@blinkmobility.com. Thank you for your patience as we actively work toward improving our app and service.
Gives a blank screen when scanning ID to resgister
Give a blank screen when trying to register at the Id stage.
mlo2376
a year ago
Developer Response
Thanks again for sharing. We are glad to announce that the issue has been resolved. If you haven't done so already, please update the mobile app to Version 1.0.1 and try again. If you need further assistance, you can always email support@blinkmobility.com. Thank you so much for your patience as we work toward improving our app and service.
Known issue with app
Called and they are aware the app dysfunctions. No one can sign up. They are unsure when this will be fixed. They say there is a ticket in for the issue.
Kimilu15
a year ago
Developer Response
We are glad to inform you that our developers have discovered the source of the issue and have implemented a fix. If you haven't done so already, please update the mobile app to Version 1.0.1 and try again. If you need further assistance, please email support@blinkmobility.com. Thank you so much for your patience as we actively work toward improving our app and our service.
Bad customer service
Used this app for years and dealt with all the apps glitches and issues , then out of nowhere they create a new app and dont approve my drivers license , setting back my entire work week when Im depending on Blink to do my day to day activities
sampsonthegreat7
a year ago
Developer Response
We are sorry for the inconvenience. Memberships are denied for various reasons, including: driver's license status, results of motor vehicle records, open insurance claims, unpaid balance, or improper document upload. If you feel your membership denial was not warranted, you can email support@blinkmobility.com for further assistance or clarification.
Horrible dysfunctional app
The app Doesn’t even let you sign in, it goes blank and crashes at the ID verification stage. My membership with this service is a of money.
Dingusringus
a year ago
Developer Response
Sorry again for your bad experience. Please know that a fix has been implemented. If you haven't done so already, please update the mobile app to Version 1.0.1 and try again. If you need further assistance, you can always email support@blinkmobility.com. Thank you for your patience as we work toward improving our app.
Blank id verification screen
There's no way to upload a driver's license, the verification step is broken.
SAMIDI1
a year ago
Developer Response
Sorry about that! We are glad to inform you that our developers discovered the source of the issue and have implemented a fix. If you haven't done so already, please update the mobile app to Version 1.0.1 and try again. If you need further assistance, please email support@blinkmobility.com. Thank you for your patience as we work toward improving our app.