User Reviews: Princess Cruises

GLOBAL EXPERIENCE INNOVATORS, INC.

Reviews Summary

🎨

This app hasModern and intuitive design

📋

This app hasAccurate transfer of information from old app

🗓️

This app hasImproved dining reservation management

🛳️

This app hasExcited for the onboard app experience

⏳

This app hasSlow response time and frequent session timeouts

🔗

This app hasInability to switch between multiple booked cruises

🔍

This app hasDifficult to find and access certain features

🤖

This app hasGlitchy and buggy performance

🔒

This app hasForced to provide payment information for off-ship purchases

🚫

This app hasRemoval of useful features from old app

🧭

This app hasLack of interactive ship maps and port guides

Keeps timing out
App keeps timing out when checking OceanReady checklist
sggp2000
9 months ago
App not working
The look of the new app is nice, but as soon as you try to get to something you get a message that your session timed out. Hard to use the app when it keeps timing out.
bcarp49
9 months ago
Bravo Princess!
I have been waiting for this new app, and it does not disappoint! I have an upcoming Princess cruise in March and have been using their old app. The design of this new one looks much more modern and is easier to use.

All of my information and dining reservations I previously entered in the old app are showing up accurately in the new one.

I am now even more excited for my cruise now that I have a new app to use. Looking forward to seeing what the onboard app experience looks like!

Good job Princess Cruises!
RobertGV07
9 months ago