User Reviews: Princess Cruises

Princess Cruises
Princess Cruises
GLOBAL EXPERIENCE INNOVATORS, INC.

Reviews Summary

Top reviews

  • Hoping this is a springboard for better things

    I was thinking the app would now support showing dining, spa and shore excursions in the ‘my journey’ section. I do like that the muster station is clearly shown. No improvement wit port guides, still can’t download most of them as in the old app. The ones you can download are very out of date. I also like that the countdown is shown in days rather than days hours minutes. The day count always threw me off on the old app.

    Things I wish you could do

    Pre-order meals at the MDR, speciality and casual venues. Especially special order dietary meals

    Check the wait time for MDR

    Get tender tickets

    See the ship’s position speed and heading

    View other ships in the area similar to cruise tracker websites

    See what other ships will be in port especially the size to get an idea of how crowded the port will be

    See what the WiFi upload and download speeds are

    See what evenings are formal nights

    Check your casino points and or rating

    View maintenance requests and status

    Show alerts for spa appointments, bookmarked events, dining and sanctuary times.

    Hopefully someone is looking at these.

    I want to add that the Medallion feature is the reason I sail with Princess. It’s good as it is but it can be so much more.
  • Beware of this app

    It takes 30 seconds or more to just sign in and then when I try to Check in, the sessions times out before I can do anything. This app is not ready for prime time yet! Can’t compare any other feature because the session times out due to extended response time
  • Crash

    Some of the features crash the app. The does not remember your login.
  • Doesn’t Work

    Login mostly just spins and returns to login. If you do manage to get in you get a session timed out message within a few seconds and are sent back to login screen.

    Update: Later on I was able to get in, but it wants me to completely redo all of my check-in information, despite being “green lane” on the previous app.

    Clearly the app is not ready for release.
  • Problem with Ready Information

    Can’t fill out different residency info for different accounts in the same booking.
  • Kicks me out

    The app continues to kick me out and says “session timed out”. Then app doesn’t remember your email so you need to enter your email and password again to sign in
  • Times out session too early

    Everything works great until you click on the check in or medallion class section. It immediately times out the session and logs you out.
  • Can only see one booking at a time

    Just became available today - Dec 27th. I do not like the way I need to access my 2nd booked cruise. Needing to remember or look up the booking numbers is not convenient.

    3 stars at this time- maybe more later.
  • Needs work!

    Downloaded it, logged in, clicked a button, was immediately logged out. Five times in a row. It doesn’t remember my password. If it does do Face ID, it doesn’t stay open long enough for me to activate it. If I’m on a cruise and I have to keep logging in to check things, the app is worthless. This app needs a huge update for speed and user friendliness.
  • not a update

    I don't think this is really an update to their old app, very glitchy, very slow, and it's very hard to find anything! They bury the simple things you need under multiple layers of other things, it is not as simple as the old app was! if I can, I'll stick with the old app as long as I can it was easier!

Alternatives to Princess Cruises