Leave a Review TITLE
Pleasantly surprised!
I thought I’d try this out and understood fully what the app was and the service it provides. I just had my first outfit styling session with Mara and she was so delightful! I am impressed with the outfit she put together and she offered to find me a substitute for a piece I wasn’t sure about due to my climate being warm. She was really very lovely and put together a beautiful outfit for me that will definitely make me feel my best.Show lessDkdmkdmdm
Developer Response
Dear Valued Customer! We're thrilled to hear about your positive experience with Mara! Thank you for sharing your feedback. We aim to make the styling experience as seamless and enjoyable as possible, and your feedback reaffirms our commitment to delivering precisely that. If you have any further questions or need assistance in the future, feel free to reach out to us at customer.care@thetitle.io. We're here to help!Scammy - impossible to cancel subscription
I paid around $50 + started the free trial which would end up charging me $99 as a subscription. I see what they are trying to do with this app, but it was very confusing to figure out what I actually paid for.
First of all, there’s not really a way to access info on what you signed up for after reading the fine print, I couldn’t remember if it was a week trial, 5 or 10 day trial. I was confused. Thank GOD I had insufficient funds in my Apple Pay account because I got hit with the $99 charge a few days later. By the way this subscription doesn’t show up in your Apple account to easily cancel either. So I went into the app to “manage my subscription” and it just asks why you’re leaving and gives a bunch of options that may not even be related to the reason you’re leaving. I hit cancel subscription and then get an error message.
I’m told to email support. I email. I don’t hear back it’s been a few days at this point, and I get hit again with an attempt to charge my Apple Pay $99.
This totally feels scammy. Like they set it up to take your money easily, but not to provide the service easily or make it easy to help you or cancel. So frustrating.Show lessTheBremachine
Developer Response
Dear Valued Customer! We apologize for the confusion and frustration you experienced with our app. Your feedback is valuable to us, and we're sorry to hear about your negative experience. We strive to provide clear information and seamless service to our users, and it's disappointing to hear that we fell short in your case. Regarding the subscription management, we understand your concern, and we're actively working to improve our cancellation process to make it more user-friendly. We appreciate your patience and understanding as we work to resolve these issues. If you haven't received a response from our support team yet, please rest assured that we are actively working to address all inquiries and will get back to you as soon as possible. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at customer.care@thetitle.io. We're here to help.Not worth it for me
I was very hopeful for this service based on the style of outfits I saw in their social media advertising. They promoted a money-back guarantee, so I thought I’d give it a try.
Overall, I felt like I was talking to AI. The way the responses were generated and the whole interaction felt off. Maybe this works for some people, but it wasn’t hitting the mark for me. I didn’t get any outfits I liked after completing the profile and chatting with the stylist for an hour. (It’s a chat via messages in the app, btw.) I requested a refund. Turns out that the money-back guarantee does not qualify if “you do not like the product or it does not meet your expectations.” So just be aware of that before you give it a try.Show lessCwellAA
Developer Response
Dear Valued Customer! Thank you for sharing your experience with us, and we are sorry to hear that our service did not meet your expectations. We strive to provide personalized and satisfactory experiences for all our users, and your feedback is invaluable to us as we work to improve. We understand that the interaction with our stylists is a crucial part of the experience, and we apologize if it felt artificial or disconnected. We continually work to enhance our systems and processes to ensure that our users receive the best possible service. Regarding the refund policy, we appreciate your understanding. Our policy is designed to ensure fairness and transparency for all our users, but we understand that individual circumstances may vary. If you have any further questions or concerns about the refund process, please don't hesitate to contact our customer support team at customer.care@thetitle.io. Once again, we apologize for any inconvenience caused, and we thank you for giving our service a try. We will take your feedback into account as we continue to improve our services.Excited
I had no idea what to except and was extremely happy with my first experience.
My stylist Mina was precious from the start & I loved the first outfit she presented. After a short conversation about my shape, she made 2 changes that are perfect. I ordered the top, jacket, pants & booties.
Mina communicated very well & made me feel she really enjoyed helping me today.
I’m excited to book future sessions.Show less588RS
Developer Response
Dear Valued Customer! We're thrilled to hear about your positive experience with our service and stylist, Mina! Providing excellent customer service and helping our users find the perfect outfits is what we strive for, and we're glad to see that reflected in your experience. It's fantastic that Mina was able to understand your preferences and make adjustments accordingly, resulting in a selection you're excited about. We look forward to assisting you with your future styling sessions and ensuring that each experience is just as enjoyable. Thank you for choosing us!First style session
It was so easy! Just hopped online in the TITLE app and a style assistant welcomed me immediately. Told me my stylists would be with me shortly and within a minute a lady named Diana was there assembling my outfits. Based on my reply she offered two style outfits, which helped me out tremendously! I was able to piece together shoes, handbag and beautiful ivory blazer for one outfit and then flared blue jeans and white scrunched tee-shirt from the other outfit. Am super pleased and excited to receive my outfits by this Friday!! The ordering was so simple and easy! Just click on the item to check it out and if you want to purchase it, just click add to cart. Highly recommend this app for busy women who don't have time to shop and try and piece together outfits!👍🏻😃Show lessMrs Robin M
Developer Response
Dear Valued Customer! We are glad to hear that you had a positive experience using the TITLE app and that Diana was able to assist you promptly with assembling your outfits. It sounds like you found the process of ordering simple and convenient, which is fantastic! Thank you for recommending the app to other busy women who are looking for a hassle-free way to shop for outfits. If you have any further questions or need assistance, feel free to reach out at customer.care@thetitle.io. Enjoy your new outfits! 😊👍🛍️SCAM
You’re paying for a service that sends you to other companies to buy their clothes, not an actual styling delivery service.
During the sign up process they state there’s a refund policy if you don’t like the service. However, when you reach out to them to cancel and refund Mere Minutes after signing up because you realize they’re misrepresenting what they’re “selling,” suddenly their refund policy doesn’t cover if you’re unhappy with the service.
They’re literally scamming people for small amounts of money under the impression that people won’t waste their time to get it back.Show lessBoomshiki
Developer Response
Dear Valued Customer! We apologize for any confusion or frustration you experienced with our service. Our goal is always to provide clear and accurate information about our offerings. We take feedback seriously and will use your comments to improve our communication and policies. Please reach out to our customer support team at customer.care@thetitle.io, and we'll do our best to address your concerns and assist you further. We appreciate your feedback and apologize for any inconvenience caused.Stylist session with Tiffany
I really enjoyed this experience. I was given choices that I really liked and that were in my budget. Tiffany looked and found a few choices that suited me when I asked for something different. She was friendly and helpful. I am planning on getting a few of the selections, and already have a purse and earrings that are similar to what she chose.. so now I know I can incorporate them to look more put together.Show lessSuggestions welcome!
Developer Response
Dear Valued Customer! We delighted to hear that you had a positive experience with Tiffany! It's wonderful that she provided you with choices that you liked and stayed within your budget. It's also great to hear that she was able to accommodate your request for something different and that you're considering getting some of the selections she suggested. If you have any further questions or need assistance, feel free to reach out. We're here to help!Scam All The Way
I should never have clicked into that Facebook ad about Boho Styles. Click baits after click baits, not letting you even have a glimpse of what you’re getting yourself into.
Important to note that they don’t allow refunds if their service is not what you imagined, so have fun thinking about the so-called “30-day refund”.
Also, did you know you only get 1 session per month? And if you accidentally booked the wrong time, there’s no turning back.
I hope no one else falls into the same trap I did. May justice eventually find you even with all the loophole you squirm through.Show less余縈入蟬朙
Developer Response
Dear Valued Customer! We're sorry to hear about your negative experience with the Boho Styles ad. We strive to provide transparency and satisfaction to our users, and we regret any confusion or inconvenience you may have encountered. Your feedback is valuable to us, and we'll work to improve our services. If you have any further concerns or questions, please don't hesitate to reach out at customer.care@thetitle.io. We are always standing by and ready to help. Have a lovely day!Mina was great
I like the app. The personal stylist, Mina, was amazing!!!! Such a simple change will make a huge difference in my wardrobe. I just hate that everything isn’t all together already. I’m not fond of having to buy everything separately from different websites. I thought it was an app that everything would come all together. Unfortunately that’s not what the app is about. Knowing that I still love the recommendations that Mina gave. They provide you with the link directly to the items that they recommend.Show lessMrs S Street
Developer Response
Dear Valued Customer! It's great to hear that you had a positive experience with our app and with your personal stylist, Mina! We're thrilled to know that her recommendations made a significant difference in your wardrobe. We understand your preference for having everything in one place, and we appreciate your feedback on this aspect of our service. Rest assured, we'll take your comments into consideration as we strive to improve our user experience. Thank you for choosing our app, and we're glad that you love the recommendations provided by Mina. If you have any further feedback or questions, please don't hesitate to reach out to us.Not what you think it is
I was looking for ways to update my style and saw an add for this app. I paid for a subscription and downloaded the app - to then find out each of the services costs even more. Realizing I made a mistake - my mistake for not reading the reviews - I figured I would cancel the subscription and move on. The subscription link in the app does not work - the contact us page in the app failed - and I have little faith the email I sent to the company (requesting they keep the money I spent today but don’t charge me more) will ever be seen.
Do not use this company - it’s not what you think it is.Show lessKendraJG
Developer Response
Dear Valued Customer! We apologize for the inconvenience you experienced. It's disappointing to hear that our app did not meet your expectations and that you encountered difficulties with canceling your subscription. Your feedback is valuable to us, and we're committed to improving our services based on customer experiences like yours. Please rest assured that we take customer concerns seriously, and we will do our best to address your request promptly. If you haven't already received a response to your email, please feel free to reach out to us at customer.care@thetitle.io, and we'll prioritize your request. We understand your frustration and apologize for any inconvenience caused. Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this issue for you.
