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  • Try this, you’ll love it!

    I signed up for this to see if I could get some help with dressing myself with style, without breaking the bank. Am I glad I did! Phoebe helped me (chat session) by asking me a few questions, showing me a few styles to choose from that resonated with me. She got my budget too and found me an amazing outfit that I was under no obligation to buy, it was from a stores website so no pressure!
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    Developer Response

    Dear Valued Customer! We're thrilled to hear that you had a positive experience with Phoebe and that she was able to assist you in finding a stylish outfit within your budget. Providing personalized assistance and making the process pressure-free are top priorities for us, and we're glad that Phoebe was able to deliver on that. If you have any more questions or need further assistance in the future, please don't hesitate to reach out at customer.care@thetitle.io. Thank you for giving us the opportunity to help you with your style journey!
  • Highly recommend!

    Easy appointment booking with different hours available. It is over a chat with your personal stylist. Mara definitely figured out my style I was going for. I had the image of what I like and she nailed it spot on. Everybody needs a style spruce up and the best of all is figuring out what looks good on our body shape! I love it.
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    Developer Response

    Dear Valued Customer! Thank you for this amazing feedback! We're thrilled to hear about your positive experience with Mara! It's fantastic that the appointment booking process was easy for you, and Mara successfully captured the style you were aiming for. Understanding and enhancing personal style is what our service aims to achieve, and we're glad you found value in it. If you ever need further assistance or have more style aspirations, feel free to reach out at customer.care@thetitle.io. Thank you for sharing your feedback!
  • Not what it advertised

    The app is not what it advertised when I saw it on Instagram said it would help with Bohemian styles to make you look younger. It took over two hours for her to come up with one outfit and a bunch of questions that were asked that I had answered in a quiz that I’ll the quiz is, does nothing just get you into it. I told them that I lived in a cold area and she sent me sandals part of the design, I think the idea of the app is good but unfortunately they have them communicating with so many people they don’t actually take the time to look at what you are also was under the impression it was a subscription app. It’s very vague on what it was. Trying to cancel it been a nightmare. I have to cancel my credit card instead.
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    Developer Response

    Dear Valued Customer! We apologize for any confusion and inconvenience you've experienced. It's disheartening to hear about the challenges you've faced, both in terms of the stylistic recommendations and the cancellation process. We understand the importance of clear communication and efficient service. Regarding the outfit suggestions and questions, we're sorry if the experience fell short of your expectations. We appreciate your feedback, and we'll work to improve our communication and understanding of users' preferences. If you're facing difficulties with the cancellation process, please reach out to our customer support at customer.care@thetitle.io. We aim to address your concerns promptly and ensure a smoother experience. Thank you for your patience and understanding!
  • Great Service

    I was expecting a box service but instead got something better- I was able to chat with my stylist- sending her pictures and ideas of my general style. She then went and curated an outfit. During the process we changed a few things and I asked specific questions about the clothes. When I liked what she chose, I clicked on Buy Outfit and was taken piece by piece to the clothing sites and purchased. I even made a couple of color changes once I got into the site (like the top from Banana Republic). Really liked this service- will use it again!
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    Developer Response

    Dear Valued Customer! We're delighted to hear that you enjoyed the personalized experience with your stylist! It's fantastic that the process allowed for adjustments and specific queries, ensuring you were satisfied with the outfit. Your ability to make changes based on your preferences and complete the purchase seamlessly is what we aim for. If you ever need more styling assistance or have further questions, don't hesitate to reach out at customer.care@thetitle.io. Happy shopping, and we look forward to assisting you again!
  • Delightful stying experience

    I REALLY enjoyed my styling appointment with Diana: she is fun, very insightful and totally nailed it with an outfit that fit my hopes. She guided me through the process and asked great questions to help determine my styling goals…it was a very inspiring session for me. Finding clothes can feel like a real chore, but Diana made it fun and a joy! Thanks, Diana - you are an inspiration!🤗
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    Developer Response

    Dear Valued Customer! Thank you for sharing your positive experience with Diana! We're thrilled to hear that your styling appointment was enjoyable and inspiring. Diana's dedication to understanding your styling goals and making the process fun is truly commendable. If you have any more fashion adventures ahead or need further assistance, feel free to reach out at customer.care@thetitle.io. We appreciate your kind words and look forward to being part of your future style journeys! 🛍️✨
  • Buyer Beware

    This company and services are misleading and borderline fraudulent. It is basically a marketing arm that leads you to 2 fast fashion clothing websites based in China. The stylist didn’t provide an outfit with my requests which was to have only natural fibers and took over two hours to suggest an outfit with low quality polyester clothing from those 2 websites. I cancelled the service (a 12 week subscription) within 12 hours of signing up and requested a refund for unused services and they refused. Now I’m disputing the charge with the credit card company. Don’t waste your time with this service. The app also had many bugs and didn’t have the style guides offered when I signed up.
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    Developer Response

    Dear Valued Customer! We're truly sorry to hear about your disappointing experience. It's never our intention to mislead or provide unsatisfactory service. We take your feedback seriously and will investigate the issues you've raised, including the quality of the outfits suggested and the refund process. Regarding the cancellation and refund, we apologize for any inconvenience you've faced. We aim to provide transparent and fair policies, including refund options for unused services. We'll review your case promptly and work to resolve it to your satisfaction. Please contact our customer care team at customer.care@thetitle.io with the above concerns. The team will be able to assist you as much as possible. Thank you for bringing these issues to our attention, and we hope to regain your trust in the future.
  • First session

    Ok I will be honest. I RARELY write a review. However, I was thrilled with my first session with Mara. She nailed my style and I am honestly buying the entire outfit! I love the fact the clothes are not $200 per item. They are affordable yet classy. I can buy the whole outfit for a little over $100 and that includes shoes and a purse! I’m not sure about the whole cancellation policy but at this point I’m not planning to cancel any time soon so will cross that bridge later I guess. I would recommend this to anyone looking for a style consult/upgrade!
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    Developer Response

    Dear Valued Customer! Thank you for taking the time to share your positive experience! We're delighted to hear that your session with Mara was a success and that she captured your style perfectly. It's fantastic that you found the outfit options both stylish and affordable. If you ever have any questions or need assistance in the future, feel free to reach out at customer.care@thetitle.io. We appreciate your recommendation and look forward to continuing to help you with your style journey! Happy shopping!
  • So helpful and listens great

    Charlotte was amazing. The conversation was so smooth and I can be picky at times and she just kept giving me options until we found what I liked with such a pleasant attitude. The final outfit is so cute! And I love that their options come from a variety of stores too!! Can't wait for my order to come in!! Thanks so much Charlotte!
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    Developer Response

    Dear Valued Customer! Thank you for your wonderful feedback! We're thrilled to hear that Charlotte provided you with a smooth and enjoyable styling experience. Our goal is to offer diverse options from various stores to cater to your preferences. We hope the final outfit exceeds your expectations, and if you have any more questions or requests in the future, feel free to reach out at customer.care@thetitle.io. Happy styling, and we look forward to your next session!
  • First session

    The first session went well. I was able to get style ideas and my stylist Holly put together a cute outfit that I probably wouldn’t have chosen on my own. I’m excited to see what else is in store.

    Developer Response

    Dear Valued Customer! We're thrilled to hear that your first session with Holly went well and that you were able to explore new style ideas! It's wonderful that she put together a cute outfit that resonated with you. Our stylists aim to provide unique and personalized suggestions, and it sounds like Holly did just that. Providing a tailored and enjoyable shopping experience is our goal, and we're delighted that we could meet your expectations. We're here to make your fashion journey an enjoyable and seamless experience.
  • My first styling was with Mina

    I’ve read some other reviews, and I agree that this is not what I had expected, but I liked the way it worked. I met with Mina today. She took some information from me about my lifestyle and the looks that I like. she came back with a nice starter outfit. I am still trying to figure out how to purchase it. I think I just click the pictures and select my sizes and order.
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    Developer Response

    Dear Valued Customer! Thank you for sharing your experience with us. We're glad to hear that you found the process of working with Mina enjoyable and that you appreciated the outfit she curated for you. We apologize for any confusion regarding the purchasing process. You are correct that you typically select the items and sizes you want, and then proceed to order them. If you encounter any difficulties or have further questions about purchasing the outfit, please don't hesitate to reach out at customer.care@thetitle.io to our customer support team. We're here to assist you every step of the way. We appreciate your feedback and hope to continue providing you with excellent service.

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