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Phoebe is Fabulous!!
After a quick text thread she was able to understand what I need and truly listen to what I like. I will continue to request to work with her and look forward to more new outfits in the future!!mlhahn
Developer Response
Dear Valued Customer, Thank you so much for this encouraging feedback! It is good to hear that you enjoyed the time with Phoebe and found our product to be of great quality. We truly appreciate your feedback as it motivates us to continue delivering exceptional customer service. Fashion is a form of self-expression, and at Title, we're dedicated to helping you discover and embrace your unique style effortlessly. Thank you for being a part of the Title community!Poorly Created- Don’t waste your money!
I downloaded this app feeling so excited to revamp my style and have a professional help me with it.
The app has nothing to look at or shop around for- other than trying to sell you more appointments. In order to have an outfit styled for you, you have to make an appointment with a “real” stylist. When I pulled up the schedule, everything was booked except for 1am and 2am slots. I booked ten days out a 9pm appointment on a Sunday.
When I signed on for my first appointment, a bot greeted me then a few minutes later connected me to an online “live” agent. The agent was nice, but took around 5-8 minutes to ask and answer questions. The appointment took a full HOUR to choose a “curated” outfit for me that was a turtle neck, jeans, sneakers, jacket and accessories (chain, earrings, and purse). The experience was so painful and the outfit was so underwhelming. An HOUR for this, it does not make sense.
The bottom line is that it’s a waste of your precious time. You can just find outfits on Pinterest! Save your money and time!!!!!Show lessDani Bell
Developer Response
Dear Valued Customer, We're truly sorry to hear about your negative experience with our app, and we appreciate your feedback. We understand your concerns and would like to address them. We ask you to give us a second chance. We would like to investigate your case and offer a solution. Please drop a line to our support team at customer.care@thetitle.io. We would be glad to help. Thank you for your feedback, and we hope to have the opportunity to provide you with a positive experience in the future.
